21 of 21 Remote/Hybrid Contract Service Delivery Jobs

Service Delivery Manager Salary: £53,051 – £57,400 per annum Location: Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham Hours: 37 hours per week, Monday to Friday Contract: Fixed term until 30 September 2028 Closing date: Tuesday 10 November 2026 Interview dates: Thursday … Friday 20 November 2026 Lead ICT service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support ...

months to start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service outcomes … United Kingdom, Italy and Japan, integrating the contribution of teams, client teams and third-party suppliers. Key accountabilities Own the end-to-end service management relationship and provide clear accountability for global service outcomes, without displacing the contractual accountability of individual service providers. Lead global service ...

seeking a DV Cleared Data Engineer to support a long-term defence programme. You will develop and maintain data solutions within Azure, supporting enterprise service integration, operational reporting, service performance monitoring and data-driven decision-making. Working alongside service architects, service management teams and technical stakeholders … will help ensure data is accurate, secure and aligned with enterprise service delivery requirements. Key Responsibilities Develop and maintain data pipelines and integration solutions within Azure. Integrate and transform data from multiple enterprise systems. Support operational reporting, service performance metrics, KPIs and SLA reporting. Improve data quality ...

looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision … making throughout the delivery lifecycle. Key Responsibilities Plan, conduct and analyse user research across various stages of service delivery Apply a range of qualitative and quantitative research methods to generate actionable insights Work collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear ...

deliver measurable outcomes. The successful candidate will lead product discovery, translate user needs and business objectives into actionable product priorities, and drive iterative delivery through evidence-based decision-making. You will work closely with stakeholders, researchers, designers, engineers, and delivery teams to ensure digital solutions meet user needs … Work closely with user researchers, designers, and stakeholders to gather insights and inform product decisions. Translate strategic objectives into clear product priorities and actionable delivery plans. Define product goals, success measures, and key performance indicators (KPIs). Identify opportunities to improve existing digital services and deliver measurable value. Product ...

platform within a complex enterprise environment. This is an excellent opportunity for a product professional who can combine strategic thinking, stakeholder engagement and strong delivery management skills to maximise product value and drive business outcomes. Working alongside technical teams, suppliers and senior stakeholders, you will be responsible for ensuring … refine the product backlog to maximise business value. Translate customer and business needs into clear product requirements. Define release scope and ensure successful delivery of features and enhancements. Provide product leadership and reporting to senior stakeholders. Manage relationships with external suppliers and technology partners. Establish effective governance processes, performance ...

between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment. Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies. Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required. You will … demonstrate some of the following: Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role Must have experience delivering Jira Service Management implementations. Business analysis experience within system implementation, transformation or delivery-focused programmes. Experience within governance, service management or operational transformation environments. ...

communications. Conduct readiness assessments, identify adoption barriers and establish adoption plans and measures. Embed Change & Adoption into transformation, discovery and mobilisation. Coordinate engagement with Service Delivery Managers and operational stakeholders. Support service transition, including transition readiness, risks, dependencies and service landing. Provide governance, RAID management, executive … Provide leadership insight into organisational impacts, readiness and adoption. Link adoption activities and measures to benefits realisation. Maintain a visible backlog, manage commitments and delivery dates, and escalate slippage early. Identify and track dependencies, owners and associated risks. Proactively escalate risks, recommend mitigations and track actions through to resolution. ...

enablement consultancy that delivers technology programmes for organisations in the public sector, defence and other regulated industries. They're growing their delivery teams on a long-running programme for a national law enforcement organisation and need cleared project managers and business analysts to support service delivery. Our client … chance to move into a permanent role down the line Work on high-impact public sector programmes with a consultancy known for secure, onshore delivery What are we looking for? Current enhanced SC clearance (essential, as we can't consider anyone awaiting clearance or whose clearance has lapsed) Experience ...

across a range of government projects and highly regulated environments. This is an exciting opportunity for a risk and compliance professional to support the delivery of governance, risk, and compliance objectives while helping clients enhance their control frameworks, strengthen regulatory compliance, and improve risk management practices. You will work … promote a strong compliance culture, drive continuous improvement initiatives, and provide expert advice on risk and regulatory matters. Key Responsibilities Support project and service delivery through effective quality assurance, risk management, and compliance oversight. Drive awareness and adoption of compliance policies, standards, and processes across multiple teams ...

will play a key role in the day-to-day operation and continuous improvement of EMBL-EBIs cybersecurity capabilities. Working alongside infrastructure, platform and service teams, you will be responsible for vulnerability management, incident response, security monitoring, operational security processes and the implementation of technical security controls. This … EMBL-EBI vulnerability management programme, including identification, prioritisation, remediation tracking and reporting activities over all technology assets. Work with IT Operations, Infrastructure and Service Delivery teams to reduce our external attack surface and technology risk across the enterprise. Support the day-to-day operation of EMBL-EBIs cybersecurity ...

HRSD Knowledge Centre, migrating and optimising HR content for an out-of-the-box, employee-centric knowledge experience. Experienced Extensive experience with ServiceNow HR Service Delivery. A strong understanding of HRSD architecture, platform governance, and enterprise design standards. Proven experience assessing and remediating ServiceNow environments. Experience leading platform transformation ...

Cyber Business Analyst £400 GBP Hybrid WORKING Location: Sheffield, Central London, Greater London - United Kingdom Type: Contract Cyber Business Analyst Cyber Security | Service Transition | Operational Readiness Location: Sheffield or London (3 Days Onsite) Rate: £400 per day (Inside IR35) Contract: Initial Contract Client Environment: Major Enterprise Transformation Programme About … looking for a Business Analyst to support the transition of critical cyber and identity services into live operational environments. Working across project, architecture and service teams, you'll help ensure new services are operationally ready, fully documented and successfully handed over into BAU support functions. Key Requirements Proven Business ...

month FTC where you’ll work across the organisation to identify where AI and automation can save time, improve processes and support better service delivery. You don’t need to be an AI developer. We’re looking for a strong BA who understands process, people and technology ...

development and operation of critical database infrastructure and services. This is an excellent opportunity for an experienced Oracle specialist to combine hands-on technical delivery with leadership, supporting highly available, mission-critical databases and advancing the department's data platform capabilities across Oracle and public cloud environments. You will … solutions and work closely with senior stakeholders, engineering teams and suppliers to deliver secure, stable and cost-effective services. Key Responsibilities . Lead the delivery of infrastructure services and solutions, ensuring alignment with departmental strategy, user needs and value-for-money objectives. . Design, develop, support and improve Oracle ...

Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County … progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer ...

wider SOC and security tooling Troubleshoot complex endpoint, malware and detection-related issues Work closely with enterprise customers as part of a Professional Services delivery team Provide technical guidance, best practice and knowledge transfer throughout customer engagements Key Skills Strong hands-on experience with XDR/EDR/Endpoint ...

organisation within the defence and security sector, is seeking a Programme Manager with strong IT supplier management expertise to support strategic supplier governance and service delivery. The role offers the opportunity to work within a highly regulated aerospace and defence environment, based in Reading on a hybrid basis with … supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics Act as a key liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings ...

design decision-making. AI-assisted development , including GitHub Copilot and coding agents. Secure development, automated testing, observability and production support. Experience with technical risk, delivery, mentoring and stakeholder management. Strong communication and collaboration skills. Hands-on approach with the ability to lead and mentor engineering teams. Desirable Docker/… containerisation. Azure API Management. Cloud-native architecture. Contract, performance, resilience and security testing. Legacy modernisation within regulated environments. NHS digital standards and secure service delivery. Keywords: C# | .NET | Azure | Terraform | GitHub Actions | CI/CD | REST APIs | Microservices | Distributed Systems | Docker | Azure API Management | GitHub Copilot | AI | DevOps | Cloud ...

related services are managed. The platform is used by UK-based Home Office staff, overseas consulates and people applying for immigration-related services. Delivery involves multiple development teams and cloud service providers working within an agile framework aligned with government IT policy. The end client's identity will … v2. Automate cloud resource management and infrastructure provisioning. Work with services including EC2, S3, IAM, CloudWatch and Lambda. Manage IAM roles, credentials and secure service integrations. Integrate with enterprise directories such as OpenLDAP and Active Directory. Automate the retrieval and renewal of secrets and tokens using HashiCorp Vault. Automate ...