1 to 25 of 33 Remote Contract Service Delivery Jobs

Service Delivery Manager – 6 Month Contract – Hybrid – Midlands VIQU have partnered with an organisation based in the Midlands, who are seeing a Service Delivery Manager to ensure service continuity during a period of transition and change. The successful Service Delivery Manager will support ongoing process alignment, manage an IT team as well as … 3rd party vendors, and be responsible for service performance. Key responsibilities: Lead and manage a small IT service team. Act as the accountable lead for BAU IT service delivery, ensuring services remain stable, effective, and meet business needs. Participate in and lead service reviews, monitoring performance and ensuring incidents, problems, and requests are managed in … line with SLAs. Build strong relationships with key stakeholders, ensuring clear communication of service performance, risks, and improvement initiatives. Collaborate closely with third-party vendors to ensure contractual obligations and service quality standards are met and maintained. Provide regular reporting and updates on team performance, service stability, and project transition activities to senior management. Ensure compliance with More ❯

You will: Be accountable for business intimacy in areas with high contractor demand (e.g. big accounts, bids). Understand business needs, transferring that knowledge between your internal stakeholders and Service Delivery operational team members, and ensuring fulfilment of roles according to SLAs. Coordinate the right level of service delivery from offshore teams Be responsible for meeting … business expectations regarding service delivery, problem resolution and priority management Manage your supply base proactively, review new suppler requests, ensure it is fit for purpose and review supplier performance All whilst enforcing guiding your internal and external stakeholders towards process and policy compliance. Responsibilities Responsible for ensuring the globally aligned target operating model is being implemented locally Responsible … strategy is executed with the to select the right route to market to deliver quality, faster and competitive contingent workers at pace Ensure correct capacity and support model within Service Delivery Centre operational teams to deliver SCSC services and external subcontractors to meet business demand. Supporting your internal stakeholders and Service Delivery Centre operational teams in More ❯

Role Title: Service Transition Manager Location: Knutsford, Hybrid, 2-3 day onsite Duration: Until 29 April 2026 Rate: £500 per day - PAYE via Umbrella Only Role Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product/Application Transition from Programme delivery into BAU Service Support/… planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review. Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as … usual support services are delivered by the support groups. Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams. Responsible for gathering and articulate service requirements Review validate project deliverables, ensuring they meet the minimum quality standards More ❯

Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and …/CSU candidates will take preference and will be considered first. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within service More ❯

Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: 450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a structured, efficient … and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service stability prior to Full More ❯

Job Title: SAP - Service Design and Transition Manager Duration: 6 Months Location: Telford Hybrid - 2 days per week onsite Rate: £450 per day - PAYE via Umbrella Role Overview: The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the live environment in a structured, efficient … and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service stability prior to Full More ❯

within your application which is essential for this role. The role sits within the wider End User Computing Team, which currently includes, Microsoft 365, EndPoint Management, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get exposure … Digital space. The initial focus of this role is on the management of software and hardware asset management and using the toolsets available. Hybrid working is available where the service needs allow. Main duties of the job To support ongoing developments with ICT infrastructure, the CTM End User Computing Team is looking to appoint an End User Computing Manager. … now to view in Trac. This post is fixed term until 31/03/2026 to meet the needs of the service. The post holder will support the delivery of End User Computing services within the team. This will involve all elements of EUC service delivery including: Windows PCs Windows Laptops Chromebooks IGEL Thin Client devices More ❯

IT Service Operations Lead - Service Now experience 3 - 6 Months £500 per day Inside IR35 Hybrid working (4 days onsite in Maidenhead) My client a top Global company are currently looking to recruit a It Operations Lead to join their team on a contract basis. Please note if successful you will need to set up via an Umbrella … Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. Duties Service Management - Hands-on experience identifying opportunities to improve service delivery More ❯

consistency of IDAM processes in line with policies and standards. Administer and support enterprise PAM solutions (e.g., CyberArk). Triage and support SSO and PAM integration requests. Collaborate with Service Delivery and other technology teams to streamline access approvals. Assist in managing identities across on-premises and cloud applications. Contribute to maintaining Joiners-Movers-Leavers (JML) processes. Conduct More ❯

days onsite Rate: up to £322 p/d Umbrella inside IR35 Role purpose/summary Provide high level of IT support for all Treasury applications to ensure maximum service availability. Give guidance and mentoring to team members on systems, process, procedures and behaviours. Working as part of a team or on an individual basis, assist with the delivery … functions. Demonstrable experience of mentoring junior team members or leadership. Technical and functional knowledge of the following Treasury IT systems: Bottomline GTX (GT Exchange) Bottomline TES (Treansformation and Enrichment Service) Bottomline MMCF SWIFT Alliance & Gateway SWIFT Webaccess services eg. RTGS/Enquiry Link SWIFT portal () admin SWIFT O2M - Online operations manager, certificate admin Crest Kondor+ or equivalent Treasury Management … System Bloomberg Unix knowledge Database development skills Incident management experience Problem solving skills Familiarity with call logging systems Experience of dealing with business customers in an IT service delivery environment All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants More ❯

the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: 25 days holiday + bank holidays Enhanced pension Private healthcare Hybrid working Paid qualifications and certificates … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯

seeking an experienced Programme Lead to take ownership of AI adoption across clinical and operational areas. This is a chance to work on multiple projects that will directly improve service delivery, workforce efficiency, and patient outcomes. This role goes beyond strategy. The organisation is looking for someone who can design and deliver pilots, validate impact, and scale solutions … AI-enabled projects from pilot to full adoption Driving measurable benefits such as efficiency, workforce enablement, and improved decision-making Establishing programme governance and supporting the PMO to build delivery capability Partnering with directors, senior leaders, and technology providers to embed solutions effectively Engaging clinical and operational teams in change and adoption Mentoring junior project managers and supporting skills … the ability to influence at board and senior leadership level Familiarity with integration platforms, digital tools, or AI-driven solutions Knowledge of governance, data protection, and risk management A delivery-focused, collaborative approach that builds structures and brings people with you Desirable: Background in healthcare, NHS or wider public sector transformation Experience in building or contributing to a PMO More ❯

seeking an experienced Programme Lead to take ownership of AI adoption across clinical and operational areas. This is a chance to work on multiple projects that will directly improve service delivery, workforce efficiency, and patient outcomes. This role goes beyond strategy. The organisation is looking for someone who can design and deliver pilots, validate impact, and scale solutions … AI-enabled projects from pilot to full adoption Driving measurable benefits such as efficiency, workforce enablement, and improved decision-making Establishing programme governance and supporting the PMO to build delivery capability Partnering with directors, senior leaders, and technology providers to embed solutions effectively Engaging clinical and operational teams in change and adoption Mentoring junior project managers and supporting skills … the ability to influence at board and senior leadership level Familiarity with integration platforms, digital tools, or AI-driven solutions Knowledge of governance, data protection, and risk management A delivery-focused, collaborative approach that builds structures and brings people with you Desirable: Background in healthcare, NHS or wider public sector transformation Experience in building or contributing to a PMO More ❯

Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding … service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure … compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of More ❯

Manager with a strong background in accommodation services to oversee and drive the smooth running of our multi-faceted operations. This role is pivotal in ensuring high standards of service across hospitality, catering, retail, and accommodation, while delivering an excellent customer and guest experience. The successful candidate will be a strategic operator who can balance commercial performance with outstanding … service delivery, managing teams across multiple functions and ensuring compliance, efficiency, and innovation. Key Responsibilities: Oversee day-to-day operations across hospitality, catering, retail, and accommodation services . Lead, motivate, and manage multi-disciplinary teams to deliver a consistent, high-quality service. Drive commercial performance, including budget management, cost control, and income generation across outlets and accommodation. Ensure … compliance with all relevant health, safety, hygiene, and food safety standards. Monitor and improve customer experience, ensuring feedback is actioned and service levels are exceeded. Develop and implement operational strategies to increase efficiency and maximise revenue. Work closely with suppliers, contractors, and stakeholders to deliver value for money and service excellence. Oversee accommodation operations, ensuring smooth running of More ❯

proven Microsoft Power BI Software Engineering background, with the following skills and experience: Experience in designing and developing dashboards and reports in Microsoft Power BI Expert in Power BI Service, Power BI Desktop, Power Query, and familiar with Power Pivot, Power Automate, Extensively experienced in developing, managing, and optimising Excel-based solutions to support various business functions. Familiarity with … Agile methodologies and GDS (Government Digital Service) delivery approaches. Understanding of secure coding practices and data protection principles (desirable). Preferred Qualifications: - Industry certifications such as Microsoft Power BI Data Analyst Professional Certificate, Microsoft PL-300 To apply, please submit your latest CV for review. More ❯

stakeholders. Creation of adaptable/horizon-based roadmaps for technology components. Previous experience in a team leadership role, managing a team of 4+ people Having experience of ITIL based service delivery principles Working with an organisation to deliver on their requirements - you'll need to understand clearly what your customers are trying to achieve More ❯

management of ICT Projects including assets & resources within Project scope. To ensure that Projects are well managed and controlled to make most efficient use of allocated resources, and maximise delivery of business benefits within Projects, Programmes and/or wider Portfolio. Key Accountabilties: Working with the Technical Programme Manager and other senior executives & business representatives, the job holder is … responsible for the development and maintenance of the allocated Project (covering one or more Forces) to ensure the technical development/delivery, resourcing and vendor management planning is up to date and accurate. Line managed by the Technical Programme Management team leader, but is directly accountable to project executives for project deliverables. Also works closely with ICT Programme Managers. … Work across ICT; Architecture, Service Delivery, Security, Dev/Ops to ensure that the project/projects fit with the approved architectures, are secure and can be operated managed and supported in a cost effective manner. Responsible for ensuring that the project, including in-house developments, within the overall ICT Portfolio (including the ICT elements of business programmes More ❯

management processes for system improvements. Providing strategic support on education infrastructure, funding, and policy development . Liaising with local authority teams, schools, developers, and statutory bodies to optimise education service delivery. Your Previous Experience as a Business Analyst:- Extensive local authority experience in education services. Expertise in MRI (Capita) One , with proven ability to configure and enhance system functionalities. More ❯

forward-looking projects, ensuring system upgrades, data accuracy, process improvements, and exceptional user experience. You will: Lead, manage and develop a team of Systems Co-ordinators to ensure excellent service delivery, capability building, and skills development. Allocate workload, manage performance, and resource plan to meet SLAs, KPIs, and service quality targets. Serve as the escalation point for … solving, organisation skills; able to manage competing priorities under pressure and maintain high-quality outcomes. Desirable: Experience with SuccessFactors Recruitment & Onboarding modules. Working with external technology partners or managed service providers. What's in It For You The chance to make impact in a mission-led institution, helping transform lives through education. Hybrid working with flexibility; role based in More ❯

Inside IR35 Power Platform Developer - Public Sector Digital Transformation A respected consultancy is seeking a certified Power Platform Developer to support a strategic public sector programme focused on digital service delivery, automation, and data-driven decision-making. This is a 6-month contract , offered Inside IR35 , with a fully remote working arrangement and a daily rate of … teams, you'll help automate work-flows, build intuitive applications, and deliver actionable insights that improve public services. Key Responsibilities: Develop and maintain Canvas Apps tailored to user and service needs Build and optimise Power Automate flows for business process automation Design and implement Power BI dashboards for real-time data visualisation Integrate and manipulate data using JSON and More ❯

Term: 3 months Rate: £650pd (inside iR35 if UK based) Location: Fully remote ServiceNow HRSD Consultant (Contract - Transition Support) Role Summary We are looking for an experienced ServiceNow HR Service Delivery (HRSD) consultant to support HR operations during a critical transition period. This contract role combines HR process expertise with technical ServiceNow knowledge, ensuring that daily HR services More ❯

partners to drive organisational success. Enjoy hybrid working arrangements with flexibility to meet your needs. Commitment to Diversity: Our client is dedicated to achieving equality of opportunity in both service delivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment. Additional Considerations: Some evening work may be required More ❯

partners to drive organisational success. Enjoy hybrid working arrangements with flexibility to meet your needs. Commitment to Diversity: Our client is dedicated to achieving equality of opportunity in both service delivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment. Additional Considerations: Some evening work may be required More ❯

partners to drive organisational success. Enjoy hybrid working arrangements with flexibility to meet your needs. Commitment to Diversity: Our client is dedicated to achieving equality of opportunity in both service delivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment. Additional Considerations: Some evening work may be required More ❯