22 of 22 Remote/Hybrid Contract Service Delivery Jobs

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role … will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational ...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits … heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast ...

title: Service Designer Location: Hybrid/UK Wide Hubs Clearance: Active SC Clearance required - Transferable Contract: Initial 6 months Rate: £400pd inside IR35 Overview: We are seeking an experienced Service Designer to support a major transformation and service modernisation programme within a large-scale public sector environment. … that align operational processes, digital capabilities, and customer journeys to deliver efficient, user-centred outcomes. The successful candidate will work closely with cross-functional delivery teams, stakeholders, and operational areas to help shape future-state services aligned to long-term organisational transformation goals. Key Responsibilities: Design and align ...

Service & Project Coordinator Location: Milton Keynes - Hybrid Rate: £200-250 per day Duration: 3-6 months - temp to perm option Start date: ASAP Role An exciting opportunity has arisen for a proactive and highly organised Service & Project Coordinator to join a growing IT services company as they establish … central operational governance function for both SMO (Service Management Operations) & PMO (Project Management Operations). Operating in a hybrid capacity, you will be responsible for coordinating, standardising and improving both live service operations and project delivery activities across the business. Whilst initially a contract opportunity, there ...

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Keystream are looking to recruit a ICT Service Fulfilment/Service Delivery Officer for a NHS client. Hybrid role London £200 225 per day - Inside ir35 They will be responsible for the effective delivery and continuous improvement of ICT service fulfilment across the organisation, ensuring … high-quality, responsive, and process-driven service. Operating with a high degree of autonomy, the post holder will manage end-to-end service requests via IT Service Management (ITSM) tools (e.g. ServiceNow, Remedy), ensuring timely fulfilment in line with agreed service levels and organisational priorities. The role ...

Product Service Lead | 6 -Month Fixed-Term Contract Wembley Stadium | Hybrid Working (2 days per week onsite) The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping how IT services are designed, introduced, transitioned, supported … enjoys building structure, improving processes, and driving operational excellence within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional who can bring clarity, governance, and best practice while building strong ...

Role : Specialist Engineer Location Sheffield UK Type : Hybrid 3-days in a week Job Description: Primary skill Automation Engineer Service Lifecycle Management Oversee the design implementation operation and improvement of IT services Stakeholder Collaboration Engage with business and technical stakeholders to ensure service alignment with organizational needs Service Strategy Develop and implement service strategies places and processes to improve service delivery and customer satisfaction Performance Monitoring Monitor service performance using key matrices and KPIs and implement corrective actions as needed to maintain service quality Capacity Management Effectively manage service capacity ...

extension) No DBS required About the Role We are seeking a proactive and customer-focused Care Technology Officer to join the Transformation and Digital Service within a Shared Staffing Arrangement across the London Boroughs of Wandsworth and Richmond. This is an exciting opportunity to contribute to innovative service delivery, using technology to help residents live safely and independently in their own homes. You will play a key role in assessing, installing, maintaining, and promoting care technology solutions while working collaboratively across services and partners. Key Responsibilities Carry out care technology assessments, installations, and risk assessments across ...

Telecoms/Connectivity Delivery & Provisioning Specialist – 3 Month Contract We’re currently looking for an experienced Telecoms/Connectivity Delivery & Provisioning Specialist to join a fast-paced and growing team focused on delivering next-generation connectivity solutions. This is an exciting opportunity for someone with strong telecoms … connectivity experience who enjoys coordinating circuit delivery, working with carriers, and ensuring the successful rollout of customer connectivity services. Contract Details 3 Month Initial Contract Outside IR35/Flexible depending on experience Hybrid/Remote considered Immediate Start Preferred The Role You’ll play a key role in delivering ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Start Date: Mid-June 2026 Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. … this role, you will oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management ...

Hybrid working, minimum 2 days per week onsite Contract The Role A London Council is seeking an experienced Change Manager to support the successful delivery of digital transformation and service improvement initiatives across the organisation. Working within Digital Services, you will play a key role in helping services … Responsibilities * Lead change management activity across a portfolio of digital and transformation projects * Support business readiness and user adoption for new systems and service changes * Work closely with project delivery teams to ensure successful implementation and transition into BAU operations * Engage with stakeholders across the organisation, supporting leaders ...

Initial 6 months IR35: Inside IR35 About the Role A London Council is seeking an experienced Senior Solutions Architect to lead the design and delivery of secure, scalable and cloud first technology solutions across a major digital transformation programme. This is a senior level technical leadership role, responsible … shaping enterprise architecture, defining solution strategies and ensuring technology solutions align with organisational standards, security frameworks and modern digital delivery practices. You will work closely with Digital Services, project delivery teams, suppliers and senior stakeholders to deliver complex cross platform solutions across cloud, infrastructure, integration and Microsoft technologies. ...

Role We are seeking a Security Assurance Analyst to support a strategic sourcing programme within our Information Security function. This is a short-term, delivery-focused contract role centred on evaluating Security Operations Centre (SOC) service performance, conducting structured comparisons across service pillars, and producing clear, evidence … expected to operate independently, delivering high-quality analysis and documentation to tight timescales. Key Responsibilities Review and critically evaluate SOC performance reporting across core service pillars, assessing quality, completeness, and relevance Define what meaningful performance measurement looks like across: Managed Detection and Response (MDR) Vulnerability Management Cyber Threat Intelligence ...

site as and when required. Some travel to Barrow involved too. Typical duties include (but are not limited to): Pulling together all aspects of service delivery to achieve targets and KPIs Ensuring that Service Levels are achieved and appropriate Driving ITIL good practice and owning the Service Operations policies & processes Continuous Service Improvement through Problem & CSI processes Quality of data through asset & configuration management Running of DSR, WSR, MSR & Operations Review Working with Performance Management to communicate Operations performance Assurance of delivery through tools including Audit, SIPs, Self Certification Create and manage a Project ...

with a Reporting & Systems Manager, you'll act as a key link between systems, data outputs and business users. Key responsibilities include: Supporting the delivery of system enhancements aligned to brand and commercial strategy Day-to-day management of system requirements, configuration and access Analysing user feedback and translating … this into practical system improvements Coordinating with technology teams and third-party providers to track upgrades and service delivery Producing accurate reporting and maintaining service level feedback Supporting business cases and managing low-impact business change activity About you: Experience in a systems, data, reporting or business ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

large digital function within a complex organisation on an interim basis. This role will take ownership of digital strategy, user experience, platforms, and delivery, while leading a review of the organisation's digital estate. You will assess current performance and play a key role in shaping the future operating … ecosystem, including platforms, services, and user experience Lead a review of the digital estate and operating model Drive digital transformation activity (scope evolving) Oversee delivery across web, UX, frontend, and associated channels Ensure digital services meet user and business needs Use data and insight to monitor Skills & Experience Prior ...

succession strategies Navigating complex employee relations and industrial landscapes Driving culture, engagement, and DEI across hybrid teams Championing digital HR, automation, and AI-enabled service delivery Using data and analytics to influence decisions and demonstrate impact Representing HR in external forums and industry bodies About you - You will ...

ServiceNow Developer- SC Security Clearance Service Now Developer, ideally with current DV or SC Security Clearance is required to support our central government client on implementing solutions on the ServiceNow platform to support business processes and improve service delivery. The ServiceNow Developer will be tasked with customising … ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). 6 month contract ...

working week. This is a fixed term contract opportunity for 18 months. Are you passionate about unlocking the power of data to drive public service innovation? Surrey County Council is seeking a skilled and motivated Data Engineer to join our Data Analytics Centre of Excellence - a dynamic team … based in Woodhatch Place, Reigate and offers hybrid working. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related ...