1 to 25 of 38 Remote/Hybrid Contract Service Delivery Jobs

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services … across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement. You'll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you'll shape service ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel … within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager with … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Director - ITIL, CSAT, SLA, SC Clearance Up to £600 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Director with excellent knowledge … CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven experience as a Service Delivery Director within large, complex environments Demonstrable experience of leading and managing multiple teams of Service Delivery Managers (SDMs), partners and International ...

Service Delivery Technician Location : Axminster , Devon (Hybrid/Office & Field-Based) Contract Type: 6-month Contract to perm Salary : £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays Are you an experienced IT Support Engineer or Service Delivery Technician looking for a role offering … technical variety, autonomy, and progression? Do you take pride in delivering a high-quality service to users, including senior and VIP stakeholders? We're recruiting for an IT Service Delivery Technician to join a leading international business. Based in Axminster, this role provides a highly varied position ...

Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £460 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Service Delivery Manager with strong … ITIL, experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Proven experience in Service Delivery Management within large, complex environments Strong ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience ...

Service Delivery Manager l Oracle Cloud l Oracle Fusion l ITIL l DV Cleared l Hybrid | Competitive Day rate l Outside IR35 l London Method Resourcing is working with a key consultancy partner who is looking for an experienced Service Delivery Manager to take full operational … within an Intelligent Client model and requires someone confident operating in highly regulated, security-sensitive environments. Key Requirements: End-to-end ownership of live service delivery aligned to ITIL (Incident, Problem, Change, Request, Knowledge, CSI) Strong operational oversight of Oracle Fusion (HCM, ERP, EPM) Proven leadership in managed ...

Junior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £410 per day (Inside IR35 - Umbrella) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Junior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer.Key Requirements: Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Proven experience of managing and delivering ...

Service Delivery Manager - Oracle Cloud Location: Hybrid Security Clearance: DV (Mandatory) Nationality: UK National Role Overview Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform. Acting as the single point of ownership for service performance, governance, incident management … continuous improvement within an Intelligent Client model. Key Responsibilities Service Leadership & Governance Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Lead service reviews, governance forums, and CABs. Deliver monthly reporting on SLAs, KPIs, risks, issues, and improvement plans. Operational Management Lead response ...

Major Incidents (MIs) according to the formal Technical Escalation Model. As the Solution Architect you will have ownership of the solution design through the delivery phases. Task Description: Technical Authority for a portfolio of services. Technical management of issues escalated. Provide communication about fixes for technical risks … live service resulting from HPI's or MI's. Input into the technical aspects of the Service Roadmap. Approval of key technical aspects of change onto the service. Technical liaison for the Service Director in communicating technical service risks and issues to key stakeholders. Advise Service ...

Title: Lead Service Designer Location: Remote Duration: Initial contract until the end of March (Likelihood for extension) Day Rate: £525 per day (Outside IR35) Role Overview: We are looking for a Service Designer to join our team. You will work closely with the Practise Manager and Practise Owner … implement strategies that enhance our service delivery and drive significant improvements across the organisation. Your responsibilities will include: - Cross-Cutting Collaboration: Foster collaboration among teams within the CDIO to enhance ways of working, ensuring a focus on delivering maximum value to our stakeholders. - Efficiency Optimisation: Strive for optimum ...

Service Delivery Manager - Oracle Cloud Location: Hybrid Security Clearance: DV (Mandatory) Nationality: UK National Role Overview Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform click apply for full job details ...

Your New Role You will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment, as a Home-Based Mobile Field Engineer with a large geographical area. Establish and maintain proper business relationships with customers, peers and support departments as well as performing … support departments * Maintaining tools, test equipment and Company supplied Vehicle. * Adherence to all part process and procedures * Utilizing escalation and support processes to resolve service delivery issues. * Working as a member of the local team to provide efficient service delivery to all accounts within assigned area. ...

employees Coming from a Financial, Legal or Insurance Background Resource management Performance Monitoring, KPI's and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global … Experienced within change management processes and CAB environments Working to and managing strict SLA's Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Leader Technical knowledge Whilst this role is focused on the day-to-day management of the team, Project ...

suitable for inclusion within commercial tender documentation. You will be responsible for translating business needs into clearly structured, detailed requirements that support procurement and delivery processes, ensuring clarity, accuracy, and alignment with technical and commercial standards. Your Key Responsibilities: Lead workshops and stakeholder sessions to capture business processes, user … user stories, technical documentation, and tender-ready requirement artefacts. Act as the liaison between business stakeholders and technical teams, including Architects and Developers. Support service delivery by ensuring requirements are accurately defined, traceable, and aligned to solution design. Contribute to process improvement and continuous enhancement of delivery ...

trust quickly and providing calm, pragmatic direction. Interim Head of IT – Key accountabilities: Provide interim leadership of the IT function, ensuring stable and reliable service delivery Act as a senior escalation point and decision-maker where required Oversee IT governance, risk management, cyber security, and system resilience … practical level Ensure effective helpdesk and service desk coverage with responsive, dependable support Oversee core enterprise systems, infrastructure, networks, cloud services, and end-user computing Support the continued integration of business activity and alignment of systems and processes Provide IT oversight to support international operations and new site activity ...

ServiceNow platform. Strong practical experience with the ServiceNow Automated Test Framework (ATF) . Solid understanding of key ServiceNow modules such as IT Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking ...

seeking an Senior Operational Delivery Lead to be accountable for day to day performance delivery across in scope service areas, ensuring the operation meets contractual performance and quality expectations. The role maintains deep visibility of daily performance, leads teams to deliver against KPIs, and drives people engagement … successful candidate will act at the Engagement Leads key operational partner translating operational plans into disciplined daily execution and maintaining a stable, well managed service environment. Tell me more Location - Hybrid/Bradford (Office based 3 days ) Rate - up to £600pd inside IR35 Hours - Standard Business Hours Start - ASAP ...

Disaster Recovery (DR) Key skills: Disaster Recovery Writing, reviewing and scoping documents Testing/Testing coordination background IT/Business continuity background Any service delivery/service readiness experience would be a plus Financial Services background is also benficial Due to the volume of applications received ...

GU21 6EJ. Youll report to theApplication Managerand be a member of the Application Support team in Group IT. Youll work closely with Product Owners, Service Delivery Managers, Project Managers, Architects and Security, as well as managed service providers and software platform vendors to support your role. This … technical and business strategies as well as organisational structure You will need to maintain an awareness of new and emerging technologies and the infrastructure service offerings and products provided by Group IT You will be assigned support tasks from IT ServiceDesk and small change/development tasks from Application ...

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … contribute to a growing organisational insight function, we'd love to hear from you. In this role, you will: - Support the planning, coordination and delivery of multiple datarelated projects from initiation through to completion. - Develop and maintain project documentation including project plans, risk registers, progress reports and document repositories. ...

project programme and GRIP lifecycle Coordinate design and documentation deliverables to Network Rail Review and sign off all documentation submitted to Network Rail from delivery partners Manage and coordinate responses to Design Review Notes (DRNs), ensuring timely closure or document updates formally accepted by Network Rail Coordinate As-Built … stages 5, 6 and 7 (and 8 if required) Provide Engineering Completion Certificates (ECC) Documentation & Authoring Update and maintain the System Definition Update the Service Interface Register (SIR) with input from DDaT stakeholders Produce HSM performance reports to support NRAP Product Approval (templates provided) Maintain document control via JIRA ...

role. You will be expected to attend monthly in-person team days in our Colindale office. We also come into the office to meet service stakeholders, work together on collaboration, discovery and user testing sessions and department days. Please click here to download the Job description for this role. … legacy systems and external APIs to ensure a joinedup technology estate. - Identify opportunities to use AI, machine learning and advanced analytics to support smarter service delivery. - Work in an agile, multidisciplinary environment and help embed modern development practices across the council. - Support version control, CI/CD and automated ...

JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements. Develop custom SAP UI5 applications …/FIORI, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain ...

Data Analyst - Inside IR35 - Remote A strong Data Analyst is required to work on a Data Transformation workstream within a complex, end-to-end service delivery environment. The role supports a programme focused on modernising and transforming a large-scale national service through modern, data-driven digital ...