1 to 25 of 84 Contract Service Delivery Jobs

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient … and effective repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your … levels of customer satisfaction and exceeding expectations. If you are a motivated critical repairs leader with a passion for delivering quality solutions, exceptional customer service and driving continuous improvement, we encourage you to apply for this exciting opportunity by Monday 27 May more »

with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment - we can … for a confident, high performing individual to join Property Services Reactive Repairs Scheduling team. The purpose of this post is to ensure quality of delivery of repairs within the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents … the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with more »

Network Transformation Team Lead Service Delivery Location: 1 Guildhall Square Salary: £44,263 to £56,021 per annum Full Time, Fixed Term for 24 months Closing Date: Thursday 13 June 2024 Interview Date: To be confirmed Reference: 2708324JF This is an exceptional time to be joining the University … home to some of the worlds leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the Universitys IT support service whose 230+ staff support the delivery of the Universitys research and education activities as well as the usual business operations. We would love more »

Coordinator for a 12 month fixed term contract position, located in Aberdeen (Hybrid Working) ROLE The Crewing Coordinator will provide the day-to-day service delivery of planning and execution of all personnel logistics operations relating to their assigned vessels, encompassing all aspects of the mobilisation and demobilisation more »

Are you looking for that next step in 1st Line Support? Can you provide customers with excellent service, and understand IT 1st line issues? Location: Ireland (Swords) Role Purpose Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting … or systems with limited supervision. Carries out first level diagnosis, resolves problems on a small set of products, with limited support to meet the Service Level agreement. Rebuilds operating system from instructions to meet the Service Level Agreement. . Process . Contributes to the definition of operational processes … both internal and external) and dealing with customer escalated problems. . Service Level . Manages systems within Service Level Agreements, proposing improvements and implementing changes to meet service level requirements. Monitors performance through statistical reporting and analysis. . Customer Relations . Establishes working relationships with the customer more »

Are you looking for that next step in 1st Line Support? Can you provide customers with excellent service, and understand IT 1st line issues? Location: Ireland (Swords) Role Purpose Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting … or systems with limited supervision. Carries out first level diagnosis, resolves problems on a small set of products, with limited support to meet the Service Level agreement. Rebuilds operating system from instructions to meet the Service Level Agreement. * Process . Contributes to the definition of operational processes, (both … internal and external) and dealing with customer escalated problems. * Service Level . Manages systems within Service Level Agreements, proposing improvements and implementing changes to meet service level requirements. Monitors performance through statistical reporting and analysis. * Customer Relations . Establishes working relationships with the customer and relevant operational more »

. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation more »

own workload and support that of other team members. Provide remote support for deployed assets as required. Provide technical support activities as part of service delivery provision and to include deployment of new hardware including installation, troubleshooting, problem resolution and maintenance (where applicable). Responds to customer questions more »

own workload and support that of other team members. Provide remote support for deployed assets as required. Provide technical support activities as part of service delivery provision and to include deployment of new hardware including installation, troubleshooting, problem resolution and maintenance (where applicable). Responds to customer questions more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

to admissions Implementing and monitoring online application systems to ensure efficiency and user-friendliness Coordinating and training admissions staff to ensure consistent and effective service delivery Managing some financial aspects related to enrolment Represent COPC with the upmost professionalism with every interaction Handling of sensitive information with confidentiality … interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous experience in a similar role or a lengthy background within … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

Job summary The Enhanced Access Manager will be primarily responsible for organising, delivering and assuring the delivery of the PCN Enhanced Access Service; this includes leading and managing a range of operational staff, communicating with the PCN Board and liaising with a wide range of partners. The role … PCN to meet its agreed aims and objectives within a financially viable, efficient, safe and effective working environment. The post holder will assure the delivery of the Enhanced Access service.They will report monthly on delivery in accordance with agreed strategy; provide advice on risks and appropriate mitigation action … a highly experienced and resilient manager, have strong communication and relationship skills and be able to drive high levels of productivity within the various service delivery teams. The individual will be a driven individual who is looking to build a secure and rewarding future, along with genuine development more »

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … has a pipeline of over 30 NHS Trusts looking to adopt its digital platform. You will play a key role in the delivery of a high-quality digital pathology programme, platform and associated operations and services. This requires an individual who is driven, ambitious and passionate about patient care … support the Programme Director, Deployment Director & Programme Head, by providing a senior general management resource, capable of co-ordinating digital transformation projects and initiatives, delivery of business operations, workforce and financial planning and management across the Programme as well as handling ad hoc issues delegated by the Programme Exec more »

IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … stage of the recruitment process. Job description Job responsibilities Work alongside the Research Manager on the strategic direction of the IAU. Oversee the operational delivery of the IAU, including achievement of annually set Key Performance Indicators. Plan, convene and chair the Impact Accelerator Units regular meetings: Oversight Group (including … university representatives). Operational Management Group. Project Delivery Group. Oversee the portfolio of IAU research study projects: Oversee the process for establishing, running, and reporting on projects, including use of templates, governance and communication. Undertake regular check-ins with IAU Project Leads on the progress of each project. Use more »

to the development and implementation of research policies, ensuring alignment with organisational and national standards. Additionally, you will work with data reports to optimise service efficiency, provide guidance to investigators, and manage the Governance Team to deliver exceptional support services. About us If you are being interviewed you must … in research support services. You will collaborate with internal and external stakeholders to streamline processes, identify areas for improvement, and implement solutions to enhance service delivery. Additionally, you will work with data reports to monitor service performance, analyse trends, and make data-driven decisions to optimise service … research environment would be advantageous. Special Requirements Essential Able to travel across Trust sites to meet the requirements of the post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

expertise is mandatory for the performance of tasks: Proficiency in navigating and configuring the ServiceNow platform. Knowledge of ServiceNow modules such as ServiceNow HR Service Delivery (HRSD) Experience with automated testing tools and frameworks (eg, Selenium, Cucumber, ServiceNow ATF) Understanding of ServiceNow's Scripting and automation capabilities, including … to communicate effectively with different actors involved (testers, developers, management etc.) Ability to apply high quality standards. Following tasks will be performed by external service provider: Design, prepare and monitor ServiceNow automated tests. Contribute to the development of a plan to integrate ServiceNow automated testing within the testing process. more »

comprehensive and pragmatic HR advice and support to managers, employees and partners in line within organisational policies, procedures and legal requirements. To support the delivery of the HR Business Plan, in order to meet Directorate and organisational HR objectives such as the People Strategy. Purpose of job: Providing customer … comprehensive and pragmatic HR advice and support to managers, employees and partners in line within organisational policies, procedures and legal requirements. To support the delivery of the HR Business Plan, in order to meet Directorate and organisational HR objectives such as the People Strategy. Main Activities & Responsibilities: To provide … TUPE. To drive performance and attainment of HR KPI's for casework, sickness absence and change activity. To provide a focussed and dedicated support service to employees registered on the Redeployment Programme To prepare regular and ad hoc management information reports, as agreed with service areas, to support more »

month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle … system to improve functionality and performance. Collaborate with key business areas to understand changing requirements and business processes. Provide innovative solutions to ensure consistent delivery of services to our customers. Core Skills: Strong experience in an enterprise applications environment with a focus on supporting and configuring Revs and Bens … systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including more »

design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001; 14001; BBA … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied … work Ability to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently more »

gas industries and are working to be at the forefront of the electricity markets transition to Market Wide Half Hourly Settlement; leveraging off our service delivery to customers, new products weve introduced and our expertise. An exciting opportunity has arisen for a Data Coordinator to join the Callisto … services are completed within contractual SLAs. Some knowledge of our systems and processes would be an advantage, but a passion for delivering a quality service is more important. This role is based in our Newcastle Upon Tyne office - hybrid. Do you have experience in a Data Admin role/… What we offer: 25 days holiday + 8 days bank holiday Enhanced Maternity, Adoption and Paternity leave Access to employee assistance programmes Online GP Service,24 hours a day, 365 days a year Discounts with national retailers Eye care vouchers Mobile Phone Discounts Reward & Recognition Scheme At Callisto we more »