26 to 50 of 69 Contract Service Delivery Jobs

Azure, on-premises infrastructure, virtualisation, storage, networking and container platforms including Kubernetes and Red Hat OpenShift . Working closely with security, architecture, application and service delivery teams, you will support business-critical services while driving automation, modernisation and operational excellence. Key Responsibilities Design, deploy and support enterprise infrastructure … secure deployment of containerised workloads. Improve automation, observability and operational efficiency. Support platform scalability and lifecycle management. Operational Excellence Maintain infrastructure services against agreed service level objectives. Identify and resolve recurring operational issues. Improve monitoring, alerting and performance management. Ensure operational processes follow industry best practice. Automation & Continuous Improvement ...

systems, processes, and operational landscape. What you'll be doing: Provide day-to-day leadership and support to a small Business Analysis team, ensuring delivery of high-quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey … mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders, developing impact assessments, options appraisals, risk evaluations and recommendations. Support the development of project mandates, business cases and other governance documentation. Gather ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will … senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist ...

opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. … related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services ...

runbooks and integrations with ServiceNow, SCOM, Active Directory, Azure AD/Entra ID and related enterprise platforms. Operating within a highly governed, ITIL-aligned service model, the post-holder ensures automation services are available, secure, compliant and delivered in line with agreed SLAs, change controls and operational standards. … maintain operational documentation, runbook guidance, knowledge articles and support procedures Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement activity Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes and defined change windows Support service restoration ...

public services use and share information through the development and adoption of open data standards. Working with local authorities, government bodies, technology partners and service providers, we help create the foundations for more efficient, transparent and user-centred public services across the UK. Our mission is simple: to promote … Information) - helping organisations improve the way vulnerability information is managed and shared. Open Referral UK - enabling the consistent, accessible publication of community and public service information. iStandUK is hosted by Tameside Metropolitan Borough Council, and this role is being recruited through the Council's IT service. The successful candidate ...

required) Start Date: ASAP We are currently recruiting for an experienced Project Manager to support a transformation programme, delivering complex projects focused on improving service delivery, driving efficiencies, and implementing new ways of working. You will be responsible for managing projects from concept through to delivery, working … with stakeholders across multiple service areas to achieve business benefits and successful outcomes. Key Responsibilities: Lead and manage complex projects within a structured programme environment, ensuring delivery against scope, budget, quality, and timescales. Develop and maintain project plans, budgets, risks/issues logs, governance documentation, and progress reports. ...

Responsibilities Configure and maintain products within the platform. Support the introduction and onboarding of new products and services. Work closely with Product Managers, Service Delivery Managers and other stakeholders. Investigate and resolve incidents, problems and service issues. Implement and manage changes through established governance processes. Reconfigure products … services as operational requirements evolve. Support testing, validation and acceptance of new functionality. Perform routine administration, maintenance and support activities. Contribute to continual service improvement initiatives. Ensure services remain secure, reliable and aligned to business requirements. Essential Experience Previous experience in an Application Support, Application Operations or Platform Support ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

fixed term contract Location: London (Hybrid) Salary: 60,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Retail Store Expansion & Operations New Store Delivery: Lead and execute the end-to-end technical infrastructure setup for new store openings, refits, relocations, and brand pop-ups across Europe. This includes … localized retail systems and warehouse practices comply directly with GDPR, IT General Controls (ITGC), and corporate data breach prevention playbooks. 5. Office IT Operations & Service Delivery Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing ...

exciting journey until March 2027, with opportunities to shape the future of finance technology. What You'll Do: Lead the analysis, design, and delivery of innovative solutions for the Finance & Risk Regulatory Reporting function. Collaborate with a dynamic team to implement essential solutions across EMEA. Develop and evolve … FinReg IT Platforms delivery strategy in response to regulatory and audit requests. Manage stakeholder relationships with Regulatory Reporting process owners across various functions. Support the Finance function by delivering timely and effective solutions. What We're Looking For: To thrive in this role, you'll need: Experience: Extensive experience ...

Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with Product Managers, Service Delivery Managers, and stakeholders to support the end-to-end product onboarding journey. ITSM & Service Operations: Log, manage, and resolve Changes, Incidents ...

until the end of the financial year) Clearance: Active SC required The Principal Enterprise Architect will lead the architecture for the client, ensuring the service is secure, scalable, user-centred and aligned to client's regulatory, data and digital transformation needs. Senior enterprise architecture experience across digital, data … technology services. Strong understanding of digital government service delivery, user-centred design, accessibility and assurance. Experience designing or assuring complex, regulated, data-rich services. Practical knowledge of cloud architecture, preferably Microsoft Azure, integration, identity, security and operational resilience. Ability to create clear architecture roadmaps, models, standards and decision ...

infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

infrastructure, cloud services and platform operations. This is an excellent opportunity for a senior infrastructure professional to play a key role in the design, delivery and ongoing improvement of modern hybrid platforms, working across cloud, on-premises and containerised environments. You'll be involved in supporting critical services while … complex infrastructure landscape, ensuring systems remain secure, resilient, scalable and aligned with business objectives. Working closely with architects, security teams, application owners and service delivery functions, you'll support enterprise platforms while contributing to infrastructure transformation and cloud adoption programmes. Key Responsibilities Design, deploy and support enterprise infrastructure ...

supporting Low Level Design (LLD) documentation. Develop Business Process Guides and operational documentation. Conduct interviews and workshops with SMEs and Customer to capture current service architectures and processes. Ensure documentation accurately reflects existing service delivery and support models. Apply Secure by Design principles within documentation where appropriate. … other stakeholders. Essential Experience Demonstrable experience authoring technical documentation. Proven experience producing or contributing to HLDs, LLDs and process guides. Strong understanding of service architecture and technical design documentation. Ability to rapidly assimilate technical information from SMEs. Excellent written communication and stakeholder engagement skills. Experience working within governance ...

Consultant (HR & Payroll)- 6 months | UK/Ireland We're recruiting for an experienced SAP HCM Consultant to join a dynamic IT Service Delivery team, supporting HR and Payroll areas of SAP systems that underpin critical business functions for a leading organisation. You'll collaborate closely with … testing of enhancements/modifications to the SAP solution Complete knowledge transfer for respective application areas to other team members Work alongside Team Leads, Delivery Leads, Functional SMEs, and Solution Architects to identify and manage risks Manage change request scoping, including estimation/design (functional specifications) and implementation (system ...

busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team … with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management ...

changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect ...

maintenance and improvement of CI/CD pipelines using Jenkins, Groovy and GitLab Monitoring platform performance, availability and reliability Troubleshooting infrastructure, deployment and service issues Supporting Linux and Windows-based systems Working with PostgreSQL databases and associated platform services Contributing to automation, platform improvements and operational resilience initiatives Collaborating … closely with development and support teams to improve service delivery Please note, occasional participation in an on call rota may be required What we're looking for We're less interested in finding someone who has done everything on the list and more interested in finding a strong ...

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … Cloud Platforms/Projects & Defence experience Clearance - UKSV DV Candidates are required to be Sole British Nationals due to engagement requirements As a Technical Service Manager you will play a key part within an organisation, responsible for overseeing the technical services team and ensuring that the company's technical ...

users, addressing issues related to desktops, laptops, and corporate mobile devices (including iPhones, Android phones, and iPads). Utilise ITSM tools to manage service requests efficiently, ensuring timely resolution and customer satisfaction. Deploy and manage software applications using SCCM, ensuring that all systems are up to date and functioning … maintaining a stable network environment. Engage with non-technical users effectively, demonstrating excellent communication skills and a customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service ...