51 to 75 of 115 Contract Service Delivery Jobs

Hours per week Pay Rate: £21.65 per hour Job Ref: (phone number removed) Job Responsibilities Manage and enhance the Unit4 system for local authorities. Lead system updates and handle service requests. Collaborate with users on business development plans. Identify user needs and document requirements. Define project scope and implement processes efficiently. Coordinate testing and system deployment. Maintain reports and … manage user access security. Communicate updates and manage support desk incidents. Ensure third-party support meets requirements. Provide management information and support team members. Review service delivery for improvement opportunities. Lead data workshops and confirm reporting needs. Person Specifications Must Have Project management experience or qualifications. Experience with Unit4 ERP or similar systems. Understanding of finance and HR More ❯

Hours per week Pay Rate: £21.65 per hour Job Ref: (phone number removed) Job Responsibilities Manage and enhance the Unit4 system for local authorities. Lead system updates and handle service requests. Collaborate with users on business development plans. Identify user needs and document requirements. Define project scope and implement processes efficiently. Coordinate testing and system deployment. Maintain reports and … manage user access security. Communicate updates and manage support desk incidents. Ensure third-party support meets requirements. Provide management information and support team members. Review service delivery for improvement opportunities. Lead data workshops and confirm reporting needs. Person Specifications Must Have Project management experience or qualifications. Experience with Unit4 ERP or similar systems. Understanding of finance and HR More ❯

migration from the current CRM to Salesforce as a key programme of work. Strong understanding of data management principles and practices, data engineering and modelling, and analytics and insight delivery and their ability to enable organisational value. Significant experience in creating and embedding new systems and processes which support improved fact-based decision making, digital marketing and operational engagement … insight enablement teams, including setting direction and objectives, focus, and managing progress. Ensure all data needs are accurately captured, prioritised and incorporated into data platforms and products, and that service delivery meets required levels throughout. Collaborate across Technology teams, other charity directorate stakeholders and external partners, to design, implement and optimise a coherent data and analytics architecture, artefacts … and infrastructure that will underpin and support the charity's move to more data-driven decision-making, and enable the organisation to meet its strategic objectives. Accountable for design, delivery and support of the charity's data foundations and platforms, including Technology-led initiatives underpinning/enabling key programmes. Organisational advocate and owner of the Data Governance framework, including More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

ASAP Clearance Required: SC Clearance & BPSS On-Call Requirement: Once up to speed, participation in a paid, shared on-call rota to respond to P1 major incidents outside normal service hours. Rate: To be discussed Role Overview ECS Group is seeking a skilled and proactive 2nd Line Onsite Engineer to provide efficient and timely support to end users. This … role is critical in maintaining business continuity and ensuring high-quality IT service delivery within a collaborative and fast-paced environment. Key Responsibilities Deliver second-level BAU (Business As Usual) support to end users with professionalism and efficiency. Act as "smart hands" for other IT teams and Service Management to support business continuity. Troubleshoot and resolve technical More ❯

OF ROLE: Suggest and implement process improvements where required. Provide technical advice and guidance to the Team Leaders and Customer Event Managers To provide coaching and support within the Service Delivery team to ensure that quality standards are met. Build and maintain relationships with other internal and external operational functions to deliver a cohesive end-to-end operational … reporting such as weekly stats. Provide support on complex queries by sharing skills and knowledge. Working closely with other teams to ensure that IMServ customers receive a high-quality service and that both internal and external service levels are met. Produce and update procedural documentation to support new and amended services for manager sign off. Ensure timely, effective … Simply health Healthcare plan (Upgrades available) In Office & Out of Office Social Events Retailer Discounts Platform Employee Assistance Program Wellbeing Centre Car Salary Sacrifice Scheme* Reward & Recognition (*Length of service & T&Cs apply) Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

Role We are seeking a seasoned interim ERP Programme Director to lead a strategic Microsoft Dynamics transformation programme within a leading Facilities Management organisation. This role will oversee the delivery of a multi-faceted Dynamics/CAFM migration, aligning technology with operational excellence across property services, maintenance, compliance, and workforce management. These programmes have interdependencies to a wider post … s people, payroll and time and attendance system. Roll-outs will hang off key milestones from this programme. Your role will be primarily focused on the client's hard service Dynamics roll out and Maximo to Concept migration programmes. Key Responsibilities: Lead the programme team of 20-30 people on the end-to-end delivery of Microsoft Dynamics … across a Facilities Services organisation. Own and lead the end-to-end delivery Maximo to Concept migration programme. Align programme outcomes with FM-specific business processes including asset lifecycle management, reactive and planned maintenance, helpdesk operations, and mobile workforce scheduling. Collaborate with operational leads, IT, finance, and compliance teams to ensure seamless integration and adoption. Establish programme governance, risk More ❯

during peak periods Are you ready to lead with purpose and make a real impact? Join AQA as a Help Desk Supervisor and become a key part of our Service Delivery team, supporting examiners across the UK during live marking series. In this dynamic role, you'll lead a team of help desk agents, provide expert second-line … ensure smooth operations and timely resolution of queries. Acting as a key contact for escalated technical issues, providing second-line support and expert advice. Assisting with rota planning, training delivery, and continuous improvement projects-bringing fresh ideas and helping shape better ways of working. Creating and delivering training materials to help desk agents, empowering them to provide excellent support. … Building strong relationships with internal teams and external awarding organisations to maintain high service standards. Stepping in for the Help Desk Manager when needed, contributing to incident management and reporting. What's in it for you? Generous Annual Leave: 25 days of annual leave, increasing to 30 days with service, plus all Bank Holidays and additional Christmas office More ❯

Role: Service Desk Analyst Location: Birmingham Rate: 120 - 140 p/d Duration: 3 Months initial contract Hays Technology is looking for a service desk analyst to join an exciting client's team. You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming … support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base. What you will be doing: Act as the first point of contact for IT-related queries via phone, email, and ticketing system. Accurately log, categorise, and prioritise incidents and service requests. Troubleshoot and resolve issues related to hardware, software … IT Operations in developing and maintaining a user-friendly IT knowledge base. Identify recurring issues and contribute to root cause analysis and problem management. Recommend and implement improvements to service desk processes and documentation. Review customer feedback and ticket data to identify trends and improvement opportunities. Maintain accurate asset and configuration records. Collaborate with other IT teams and third More ❯

with internal stakeholders, technical leads, and external partners to deliver high-quality infrastructure and cloud solutions. This engagement will be delivered in partnership with our consulting partner, who manage service delivery for the end client. Key Responsibilities: The Cloud Infrastructure Engineer (Azure) will deliver cloud and infrastructure change across a large-scale, global Azure environment. Support transformation and … of solutions, with sign-off from Cloud Architects. Provide 3rd line technical support and troubleshooting for complex infrastructure issues. Work collaboratively with internal teams and technology partners to deliver service improvements. Key Skills & Experience: Proven experience as a Cloud Infrastructure Engineer in a Microsoft Azure environment. Strong understanding of Azure AD, M365, Intune, and hybrid network connectivity. Experience with More ❯

leadership across a wide range of commercial, procurement, outsourcing, and technology matters. You will act as a key business partner to internal procurement and tech teams, supporting: Procurement for service delivery platforms, including hardware and technology contracts Service agreements relating to joint ventures Commercial contract negotiation and drafting Intellectual property and data privacy matters (with support from More ❯

end users and ensuring a smooth rollout process. The successful candidate will be comfortable working in a fast-paced and challenging environment , with the ability to provide excellent customer service and maintain professionalism under pressure. You will need to be experienced enough to hit the ground running , working independently and as part of a wider deployment team. Key Responsibilities … disruption to services Troubleshoot and resolve technical issues effectively and efficiently Maintain accurate records of assets and deployments Work collaboratively with IT teams to ensure consistency and quality of service delivery Essential Skills and Experience: Proven experience in device build and deployment within an IT environment Strong understanding of Windows operating systems and deployment tools Excellent customer service More ❯

16th November 2025 Key responsibilities: Designing complex new and modified ICT systems that address ICT security, performance and availability requirements; Leading on software and hardware installations, specifications, testing and service transition; Supporting the Trust in meeting business objectives by identifying potential technology innovations, engaging with the business over how these can be exploited and, where approved, leading their implementation … hosted within the Trust Data Centres are operating at their optimum performance, availability to IT users and integrity of their data; Providing technical expertise and professional support to the Service Delivery team. Proactively and positively contribute to the achievement of deliverables through individual and team effort. Manage the production of the required deliverables and control risks. Support team … overlooked nor duplicated. Build and sustain effective communications with other roles involved in the shared services as required. Maintain and continuously improve specialist knowledge in an aspect of Health Service which significantly contributes to the Trusts stated objectives and aims. Establish and maintain strategic links with a range of external partners/stakeholders or manage the links made through More ❯

the job The Digital services aim to drive improvement across the organisation and the integrated care system, working with our system partners to improve the sustainability of high value service delivery for our patient population. The post-holder will assist in the design of work at the complex end of project and programme management. You will need to … or equivalent experience Professional registration (BCS, IET, UKCHIP) ITIL Practitioner Certificates Sufficient knowledge of NHS/Government policies, strategies and organisational relationships in relation to digital, IT and public service developments, to be able to advise clients and develop proposals for the IT Department to respond to corporate needs. Disclosure and Barring Service Check This post is subject … to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Isle of Wight NHS Trust Address Isle Of Wight Nhs Trust Parkhurst Road Newport More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

quality is defined, measured and embedded across HMLR's complex digital estate. 2-year FTC, £73,347 - £78,213 (dependant on location) plus 29% pension contribution and full Civil Service benefits. Flexible, hybrid working from a choice of 14 HMLR Locations. HM Land Registry's existing software systems and services form part of the critical national infrastructure, safeguarding land … of quality practices across development teams and domains, this role drives consistency in how HM Land Registry builds and tests its systems while enabling teams to meet their unique service delivery needs. The role carries senior responsibility for quality across HM Land Registry's diverse technology estate, from traditional register systems to modern digital services. By establishing organisation … wide quality governance and growing technical testing capability, you will ensure HM Land Registry's systems maintain public trust while enabling rapid delivery of secure, high-quality digital services. Key Responsibilities Define and implement quality standards and testing frameworks across HMLR's systems and services. Lead HMLR's strategic approach to quality engineering, working across the organisation to drive More ❯

Your new company An ambitious and forward-thinking organisation is undertaking a major transformation of its financial systems to improve service delivery and strengthen financial governance. As part of this strategic initiative, they are seeking a skilled and motivated Finance Systems Implementation Officer, initially for a 12 month contract, to support the successful rollout of a new finance … control reconciliations and data checks. Liaising with software suppliers and internal IT teams to resolve technical issues. Delivering training and technical guidance to system users Collaborating with finance and service teams to identify and implement system improvements. Ensuring compliance with financial regulations, accounting standards, and audit requirements. What you'll need to succeed To be successful in this role … manage multiple priorities independently. Experience maintaining and developing system interfaces. What you'll get in return This full-time contract offers: Flexible working arrangements, including remote working (subject to service requirements). All necessary IT equipment and support for effective home working. A collaborative and supportive team environment focused on innovation and improvement. A competitive salary Potential for contract More ❯

reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery. Key Responsibilities Administer, configure, and secure Microsoft 365 services Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation Manage VoIP platforms (8x8, Avaya, Connex) and support More ❯

for technology-driven improvement. Key Responsibilities: Provide operational support for backup and recovery services within My client's IT infrastructure. Maintain, document, and follow operational procedures to ensure consistent service delivery. Participate in on-call and out-of-hours support as required. Conduct technical peer reviews and ensure compliance with quality and security standards. Diagnose and resolve complex technical More ❯

DBA Expertise: Strong, non-negotiable skills in Oracle DBA and experience with MySQL . Operational Ownership: Own, troubleshoot, and resolve complex technical faults within the Enterprise Cloud Infrastructure . Service Delivery: Provide escalated technical support, ensuring system availability and managing Incidents, Service Requests, and Changes against strict SLAs/KPIs . CI Mindset: Actively apply Continuous Improvement More ❯

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance More ❯

and authentication Manage testing and ensure platform functionality Collaborate with a small team (manager, software team, architect) and liaise with stakeholders including the Head of Software, Head of Group Service Delivery, Group Improvement Manager, and Project Manager (some based in Australia; flexible workinghours) Work independently to deliver high-quality solutions under tight deadlines Required Skills & Experience Strong experience … with ServiceNow development Familiarity with Tune integration and Intune connectors Experience designing self-service UX/UI Excellent communication skills with experience gathering requirements and managing stakeholders Strong time management and prioritisation skills; able to deliver under pressure Previous experience as a senior developer is a plus Knowledge of Jira integration is desirable Experience in the education sector is More ❯

IR35 contract. The role will be a hybrid working style with 3 days a week on site in the Milton Keynes office. Role responsibilities Provide a client focused HR service across the employee lifecycle, delivering a great experience to our people. Working as an advocate and expert on Workday HR, guiding and supporting people, whilst promoting self service … HRIS teams. Validates data, ensures job details are correct, such as roles, teams and cost centres. Make appropriate decisions and use own judgement on work prioritisation ensuring expectations on service delivery can be met. Works within GDPR guidelines, managing people data requests and the confidentiality of data. Contributes to wider projects and initiatives within HR, driving process improvements … automation and efficiencies. Ensures cases and requests are completely correctly and in time for payroll. Key requirements Delivery focused and able to demonstrate putting client experience first. Self- motivated with a positive attitude. Strong relationship building and influencing skills. Works well under pressure to meet deadlines whilst managing conflicting demands. Strong attention to detail. Team player with the ability More ❯