Contract Service Delivery Job Vacancies

51 to 75 of 119 Contract Service Delivery Jobs

Digital Delivery Manager

South West London, London, England, United Kingdom
Pontoon
Job Advertisement: Digital Delivery Manager Location: Warwick or The Strand (Hybrid - 2-3 days per week onsite) Rate: £750 per day Contract Duration: 3 months Are you ready to lead the charge in digital transformation? Our client is seeking a dynamic Digital Delivery Manager to join their innovative team. If you're passionate about driving digital projects to … success and have a knack for agile methodologies, we want to hear from you! Key Responsibilities: As the Digital Delivery Manager, you will: Lead Digital Delivery: Oversee and manage digital projects from conception to completion, ensuring they align with both organisational goals and user needs. Team Management: Build, motivate, and nurture high-performing teams. Your leadership will inspire … collaboration and achieve delivery milestones. Project Planning & Monitoring: Define scopes, develop realistic plans, and track progress while addressing any risks or blockers promptly. Stakeholder Engagement: Serve as a bridge between technical teams and stakeholders, managing expectations and facilitating clear communication. Commercial Management: Oversee budgets, manage contracts, negotiate terms, and ensure value for money in every project. Lifecycle Management: Ensure More ❯
Employment Type: Contractor
Rate: £700 - £750 per day
Posted:

IT Support Analyst (1st & 2nd Line )

Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls … self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the … IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee More ❯
Employment Type: Contract
Rate: £110 - £180/day inside IR35 (DOE)
Posted:

Help Desk Team Leader

Worthing, Sussex, United Kingdom
Randstad Construction and Property
hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request & Workflow Management: Oversee the logging and triaging of service requests (calls … Manage the sub-contractor's inbox, oversee Work In Progress (WIP) for timely billing, and collaborate with the Finance Administrator to ensure accurate Schedule of Rates (SOR). Customer Service & Collaboration: Deliver high standards of responsiveness and professionalism to both internal and external customers. Liaise with multi-trade technicians, regional managers, and contractors to coordinate service delivery and maintenance tasks. Experience/Skills: Experience and Role: Proven experience in a helpdesk, service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for staff performance, development, and workload management. System Knowledge and Performance: Strong knowledge of CAFM systems More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

Lead Data & Systems Architect

Leicester, United Kingdom
NHS Arden and Greater East Midlands Commissioning Support Unit
engineering, ensuring that data solutions are designed, developed, and deployed in line with NHS and organisational best practices. They will work within the Business Intelligence team to support the delivery of scalable, efficient, and innovative data solutions. Main duties of the job The Lead Data & Systems Architect will oversee the development and implementation of cloud-based data pipelines, ensuring … stakeholders to align data engineering solutions with national and local data strategies. They will ensure that data solutions support operational and analytical needs, contributing to effective decision-making and service improvements across the organisation. About us We are a multi award-winning organisation that has achieved the prestigious Investors in People Gold Award for 'We invest in people' and … range of stakeholders in a formal setting. To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular: o To support the delivery of day-to-day activities and projects o To manage team and drive delivery of a range of business initiatives and projects o To support the identification and More ❯
Employment Type: Fixed-Term
Salary: £55690.00 - £62682.00 a year
Posted:

Change / Service Manager

Cheshire, England, United Kingdom
Sanderson
Change/Service Manager. ITIL Accredited. Umbrella Engagement. 3 days on site per week in NW. Must have outstanding stakeholder skills. 3- 6 Month engagement. £575/day. Looking for an ITIL accredited Change Manager - will need to have significant experience in all aspects of Change Management - chairing CABS etc - will need to have worked within a fast paced … Small/Medium sized organisation going through an IT Transformation Programme. May also suit a Service Manager or a Hands on Service Delivery Manager with ITIL Change experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of More ❯
Employment Type: Contractor
Rate: £575 - £625 per day
Posted:

Application Support Engineer

Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on … Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd … line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery More ❯
Employment Type: Contract
Rate: £500.0 - £600.0 per day
Posted:

GCS Administrator

ME2, Upper Upnor, Medway, Kent, United Kingdom
GCS Compliance Ltd
LGSR verification audits, 22,000 on site quality control audits and other related compliance audit services per annum to both domestic and commercial residential properties, as part of a service provision for registered social landlords. These audits and other related compliance services to meet our client’s specific requirements include: Desktop Validation and Verification of Landlord’s Gas Safety … Records (LGSR). Planning inspectors work Domestic Landlord’s Gas Safety Record (LGSR) and appliance service post completion audit Domestic LGSR appliance service in progress audit Domestic boiler replacement or new heating installation post completion audit Communal heating servicing post completion audit Communal heating servicing in progress audit Renewable technology or other fuel post service audit New … build or development heating installation post inspection audit Validation and verification of service provider claims The primary purpose of this role is to manage and continuously provide input ensuring the delivery and improvement of all duties associated with the above to ensure they are completed to a high standard in a timely fashion to meet and exceed our More ❯
Employment Type: Contract
Rate: £12.60/hour Bonus scheme, Flexible working
Posted:

Client Services Coordinator - Chinese Speaking

East London, London, United Kingdom
Connect44 Ltd
As a Client Services Coordinator in our Aftersales Department, you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry. Key Responsibilities: Project and Maintenance Support: Assist in … planning, organizing, and tracking IT maintenance and telecom service projects, ensuring milestones are met. Monitor project and support status, proactively identify issues, and escalate to senior team members as needed. Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration. IT and Technical Support: Provide customer-facing and remote IT support, including helpdesk duties, troubleshooting telecom systems, and … or updates to ensure smooth adoption. Customer and Stakeholder Engagement: Respond promptly to customer inquiries via phone, email, or in-person, providing clear and accurate resolutions to technical and service-related queries. Build strong relationships with customers, team members, and external stakeholders to support service delivery. Coordinate meetings and follow up on action items to drive project success. More ❯
Employment Type: Contract
Rate: £35,000
Posted:

First Line Analyst (L3)

Nottingham, Nottinghamshire, United Kingdom
HAYS
Experience required A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and service delivery to clients. Responsibilities include incident More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

Head of IT Services

Glasgow, Glasgow City, City of Glasgow, United Kingdom
Montash
days per week) Contract Length: 6 Months (opportunity for extensions) IR35 Determination: Inside IR35 Industry: Energy Seeking a Head of IT Services to lead IT operations across service desk, infrastructure, and control center functions. A hands-on leadership role managing a team of 10–11 people and working closely with a passionate and innovative CTO. Key Responsibilities Oversee IT … Service Desk, Infrastructure, Project and Control Center teams Ensure delivery of a high-quality, customer-focused IT operations across a group Oversee day-to-day IT operations including servers, networks, cloud services & telephony Maintain oversight of patching, backups, anti-malware, and monitoring programmes Deliver priority projects and initiatives, including cloud transformation & adoption of new technologies Ensure upkeep of … handover documentation & knowledge transfer for ongoing initiatives Support the delivery of natural power products such as RTI, Control Centre & Digital Services working closely with development teams and clients Provide the technical link between product development and IT infrastructure Assist client organisations with system integration, particularly for services connected to the Control Centre Manage third-party vendors and service More ❯
Employment Type: Contract
Posted:

Project Support Officer, DV Clearance

Corsham, Wiltshire, England, United Kingdom
Sanderson
We're looking for a PMO Analyst to join a growing Service Support Office (SSO) within a major Defence organisation. This team acts as an evolved PMO function, supporting the performance, governance, and monitoring of large-scale, in-service IT and transformation projects. Rate - TBC Duration - 36 Months Location - Corsham Responsibilities Supporting programme and project governance activities across … a major defence portfolio Monitoring performance and reporting metrics for in-service delivery Assisting in the management of risks, issues, dependencies, and change control Producing reports, dashboards, and updates for senior stakeholders Helping to embed best practice PMO processes across the team Supporting continuous improvement within the Service Support Office Key Requirements 2-5 years' experience in … a PMO, project support, or analyst role Familiarity with IT Service Management and/or major government or defence programmes Strong communication and stakeholder engagement skills Proficiency in reporting tools (e.g., Excel, Power BI, or similar) A proactive and detail-oriented approach to problem-solving Reasonable Adjustments: Respect and equality are core values to us. We are proud of More ❯
Employment Type: Contractor
Rate: Commission only
Posted:

IDAM Analyst

London, United Kingdom
Hybrid / WFH Options
La Fosse
consistency of IDAM processes in line with policies and standards. Administer and support enterprise PAM solutions (e.g., CyberArk). Triage and support SSO and PAM integration requests. Collaborate with Service Delivery and other technology teams to streamline access approvals. Assist in managing identities across on-premises and cloud applications. Contribute to maintaining Joiners-Movers-Leavers (JML) processes. Conduct More ❯
Employment Type: Contract, Work From Home
Rate: £500 - 550 per day + Inside IR35
Posted:

Second Line IT Analyst

Dorset, United Kingdom
Matchtech
incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Second Line IT Analyst

Wimborne, Dorset, Oakley, United Kingdom
Matchtech
incidents in a timely manner Monitoring system performance to ensure optimal operation and identifying areas for improvement Collaborating with first line support and other IT teams to ensure seamless service delivery Assisting in the deployment and maintenance of IT infrastructure and software Implementing security measures and ensuring compliance with established procedures Maintaining accurate documentation of issues and solutions … Providing technical guidance and mentorship to junior team members Participating in continuous improvement initiatives to enhance IT service quality Job Requirements: Experience in an IT support role, with a particular focus on second line support Strong analytical and problem-solving skills Understanding of IT infrastructure, including networks, servers, and software applications Excellent communication skills for effective liaison with internal … and external stakeholders Proficiency in using IT support software and tools Attention to detail and commitment to delivering high-quality service Ability to work effectively both independently and as part of a team Candidates will be required to go through a baseline security clearance check before starting. This can take up to 4+ weeks. The successful applicant will be More ❯
Employment Type: Contract
Posted:

Tech bar Engineer

Worcester, Worcestershire, England, United Kingdom
Hays Specialist Recruitment Limited
complex issues as needed Conduct floorwalking to offer on-the-spot support across departments Maintain accurate records and perform basic administrative tasks Collaborate with team members to ensure consistent service delivery Uphold high standards of customer service and professionalism Required Experience & Skills: Excellent interpersonal and communication skills Strong technical knowledge of MS Windows OS and applications Ability More ❯
Employment Type: Contractor
Rate: £19.00 - £25.00 per hour
Posted:

Service Desk Co-Ordinator

Twyford, Reading, Berkshire, England, United Kingdom
BBO Recruitment Ltd
A highly successful and rapidly growing company based in Twyford is looking for a Service Desk Administrator to join their team. This initially on a 3 month contract with the possibility of extension to 6 months or longer. The Service Desk Administrator will be responsible for supporting customers via incoming calls and ensuring engineers are scheduled to resolve … the problems that arise. This is a brilliant opportunity to join an established team and develop skills within Service Desk Delivery. Main Responsibilities: Receive incoming calls from customers and logging accurate information Scheduling engineers to ensure timely resolution for the customer Manage and coordinate the ordering of parts whilst adhering to SLA's Arrange collections from customer sites and … coordinating with engineers and/or external providers Regularly update customers on progress of repairs/tickets or bookings Skills and Experience Required: Previous experience in Service Delivery is essential Excellent communication skills both written and verbal with an eye for detail and accuracy The ability to work in a fast paced environment whilst maintaining strong organisation skills More ❯
Employment Type: Contractor
Rate: £26,000 per annum
Posted:

Senior Enterprise Architect

Nationally, United Kingdom
NHS England
of the digital health & care landscape, & the ability to translate strategic vision into practical delivery. You will work across programmes, products, & services, spanning architectural domains & leading discussions to ensure delivery is aligned to strategy. You could be assigned to many & varied initiatives including for example, defining the re-establishment of architectural governance & embedding related processes, supporting cohesive product & service delivery by NHSE programmes to the wider health & care ecosystem, or assisting in corporate programmes such as exploring operational efficiency opportunities, resulting from recent & upcoming organisational change. As a Senior Enterprise Architect, you will help create a smarter, more connected health & care service that delivers better care, faster services, & more equitable outcomes. You'll be influencing how … drive consensus across roles & functions. You will have excellent communication skills & an ability to collaborate effectively with diverse stakeholders within a complex environment. Your experience working in the digital delivery space will ensure that our portfolio is aligned to the overall organisational strategy, that agreed architectural principles are adhered to, & that initiatives successfully navigate the relevant architectural governance processes. More ❯
Employment Type: Fixed-Term
Salary: £92358.00 - £106418.00 a year
Posted:

Network Operations Lead Solutions Architect

City of London, London, United Kingdom
Randstad Digital
Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture - you'll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) - modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You'll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯
Employment Type: Contract
Rate: £750 - £800 per day
Posted:

Treasury Application Support CGEMJP

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Experis IT
days onsite Rate: up to £322 p/d Umbrella inside IR35 Role purpose/summary Provide high level of IT support for all Treasury applications to ensure maximum service availability. Give guidance and mentoring to team members on systems, process, procedures and behaviours. Working as part of a team or on an individual basis, assist with the delivery … functions. Demonstrable experience of mentoring junior team members or leadership. Technical and functional knowledge of the following Treasury IT systems: Bottomline GTX (GT Exchange) Bottomline TES (Treansformation and Enrichment Service) Bottomline MMCF SWIFT Alliance & Gateway SWIFT Webaccess services eg. RTGS/Enquiry Link SWIFT portal () admin SWIFT O2M - Online operations manager, certificate admin Crest Kondor+ or equivalent Treasury Management … System Bloomberg Unix knowledge Database development skills Incident management experience Problem solving skills Familiarity with call logging systems Experience of dealing with business customers in an IT service delivery environment All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants More ❯
Employment Type: Contract
Rate: GBP Daily
Posted:

Senior Devops Engineer

Manchester, United Kingdom
TXP
initiative within a large-scale central government environment. This is an exciting opportunity to contribute to a continuous improvement programme focused on enhancing speed, efficiency, and quality across multiple delivery units. Key Responsibilities: Establish and embed consistent DevOps practices, tooling, and methodologies across product delivery teams. Drive improvements in digital service delivery through automation, standardisation, and More ❯
Employment Type: Contract
Rate: £500 - £550/day
Posted:

Senior Devops Engineer

Manchester, Lancashire, England, United Kingdom
TXP
initiative within a large-scale central government environment. This is an exciting opportunity to contribute to a continuous improvement programme focused on enhancing speed, efficiency, and quality across multiple delivery units. Key Responsibilities: Establish and embed consistent DevOps practices, tooling, and methodologies across product delivery teams. Drive improvements in digital service delivery through automation, standardisation, and More ❯
Employment Type: Contractor
Rate: £500 - £550 per day
Posted:

Customer Service Team Leader

Camberley, Hawley, Hampshire, United Kingdom
Morson Talent
Customer Service – Team Leader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are now looking for … a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm … 7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident More ❯
Employment Type: Contract
Rate: £16.00 - £18.00/hour None
Posted:

Customer Service Team Leader

Camberley, Surrey, South East, United Kingdom
Morson Talent
Customer Service – Team Leader Temp – Perm Opportunity Working hours: 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm-7am). Office-based: Riverside Way, Camberley GU15 3YL Rate: £16 p/h + shift pattern allowance on 7am – 7pm shift The Service Desk team at our Camberley office are now looking for … a Customer Service Centre Shift Leader to drive our managed service offerings to a portfolio of Public Sector and Enterprise level customers. This is a pivotal role that shapes our Service Desk division. It is an office-based role, operating on a 4 days on/4 days off shift pattern (rotating shifts, 7am-7pm/7pm … 7am). The Service Desk is the beating heart of the Network Services organisation. They provide a 24x7 single point of contact for circa 100+ customers across the telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident More ❯
Employment Type: Contract
Rate: £16 - 18 per hour + None
Posted:

Deputy Director for Patient Safety (Digital)

Nationally, United Kingdom
NHS England
of Deputy Director of Patient Safety (Digital), to lead and work as part of the Digital Clinical Safety function within the National Patient Safety Team in delivering an effective service supporting managers and staff across the wider team and system. The vision of the Digital Clinical Safety team is to improve patient safety though a digitally enabled NHS. The … base for how digital technologies are contributing to safer care. Main duties of the job Our work can be divided into six workstreams: Learn from Patient Safety Events (LFPSE): delivery and continual improvement of an end-to-end patient safety learning service which supports good safety culture and helps improve patient care Clinical Risk Management: Collecting and reviewing … safety challenges The post holder will have accountability and responsibility for the strategic and operational development of the workstream. Plans to achieve the strategy will be underpinned by the delivery of short to medium term objectives. About us The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England More ❯
Employment Type: Fixed-Term
Salary: £109179.00 - £125637.00 a year
Posted:

Cloud Infrastructure Engineer

Chippenham, Wiltshire, United Kingdom
Hybrid / WFH Options
Hunter Selection
the Infrastructure Engineer: Working across global teams to design, develop, and maintain secure cloud services Working across projects, systems maintenance, and support Collaborating with internal stakeholders to improve IT service delivery and system availability Leading infrastructure upgrades and Azure-based deployments Driving automation, performance, and scalability across a diverse technical environment As the Infrastructure Engineer, you will have … delivering cloud-focused IT projects Azure architecture, design, and security knowledge Windows Server 2016+, O365, SharePoint, Exchange experience Scripting and automation knowledge (PowerShell, Bash, etc.) Firewall, VPN, and secure service edge understanding Excellent communication skills and the ability to translate tech deliverables Benefits: 25 days holiday + bank holidays Enhanced pension Private healthcare Hybrid working Paid qualifications and certificates … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯
Employment Type: Contract
Rate: £55000 - £70000/annum 33 days holiday, wellbeing + more
Posted:
Service Delivery
10th Percentile
£185
25th Percentile
£303
Median
£450
75th Percentile
£550
90th Percentile
£660