Deadline Date: 17 July 2025 Location of Performance: Braine-l'Alleud, BELGIUM Required Start Date: 01 September 2025 Deadline Date: 17 July 2025 Requirement Title : Service Level Data Analyst Location of Performance: Braine-l'Alleud, BELGIUM Full time on-site: Yes Cost Not to Exceed: 2025: 26,190 EUR2026, 2027, 2028 OPTIONS: 78,570/Year Period of performance … the NATO Digital Workplace Centre (NDWC), within the framework of its mandate, is adapting innovative and secure communications solutions for NATO staff across the Enterprise.In order to improve the service delivered, NDWC is looking for a Business Data Analyst to monitor service performance, and to assist the Management in establishing and preserving clear definition for Service measures … and metric.These tasks are all geared toward the realization of NDWC’s 2030 objectives. Specifically, the Linesof Efforts are the following: Design reports to help Chiefs, Service Area Owner (SAO) and ServiceDelivery Managers (SDMs)understand operational behavior and consolidated service performance and trends Work with other business areas to integrate datasets, enabling automation in report More ❯
Deadline Date: 16 July 2025 Location of Performance: The Hague, Netherlands Required Start Date: 25 August 2025 Deadline Date: 16 July 2025 Requirement Title: Cybersecurity Service Engineer Location of Performance: The Hague, Netherlands Cost Not to Exceed: 2025 BASE: up to maximum 5 sprints (NTE each sprint as 20,016 EUR), Options 2026 and 2027 Period of performance … August 2025 Required Security Clearance: NATO SECRET Introduction: Based in The Hague, Netherlands, the NCI Agency is looking for a Cybersecurity Service Engineer in the journey to transform cybersecurity services. The Cybersecurity Service Engineer will support the mission of the Chief Technology Office (CTO) that is enabling the digital transformation of NATO ICT, establishing the Agency's technical … vision and IT engineering strategy including management of the research and development of emerging technology. The Cybersecurity Service Engineer will support the cybersecurity of ICT services and associated systems. To achieve this, it’s necessary to review and validate technical solutions, consistent with architecture guidance, assess the use of technologies and standards for ICT services, security and safety validation More ❯
Job Title: Senior Service Designer Location: London Day Rate: £600 - £700 inside IR35 Contract Length: 6 Months Working Style: Hybrid 2-3 days in Office Join our client, a leading organisation in Central Government, as a Senior Service Designer ! This is your opportunity to shape the future of public services and make a real difference. What You'll … coordinate design initiatives within multidisciplinary teams. Tackle complex problems in public infrastructure while designing services at scale. Collaborate on the innovative "AI Customer Experience Frontier" programme to redefine public service delivery. utilise research and analytics to understand user needs and test service designs. Champion accessibility and inclusion, ensuring compliance with legal standards. Engage in co-design activities, fostering … in stakeholder engagement and navigating senior design decisions. Passionate about inclusive and accessible public services. Agile and adaptable, thriving in a collaborative setting. Desirable Skills: Experience across the full service lifecycle. Background in government, public sector, or charity organisations. Excellent planning and organisational capabilities. If you're eager to simplify services and collaborate with fellow designers in a vibrant More ❯
Required Experience: - _8 to 14 Years of experience. Build & deploy software & APIs-driven capabilities for driving automation-led Storage infrastructure services, such as provisioning, monitoring, build/configure, self-service, self-healing, and backup solutions. Drive the framework, development & delivery of automation products, to deliver efficiency in routine tasks like provisioning, catalogue, slack-based self-service capabilities … code development. Ensure bug-free & best practices-based software solutions that are built using standard reference architecture, robust & resilient product designs, code development, testing & release management in Production. Execute Servicedelivery for projects to improve availability, reduce costs, and enhance customer experience. Knowledge of ITIL-based Storage Infrastructure support processes, including incident, problem, and change management, is required. More ❯
Employment Type: Contract
Rate: Up to £340 per day Contract INSIDE IR35 - REMOTE role
Experience required A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and servicedelivery to clients. Responsibilities include incident More ❯
Experience required A Security Cleared (Minimum SC) First Line Analyst working in the Second Line Service Desk Mobile Team supporting the delivery of a 24/7 x 365 service, working in rotating Early, Mid, Late shifts to cover 7am - 7pm. The Analyst will provide technical support and servicedelivery to clients. Responsibilities include incident More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
maintenance of our network, security, and telephony systems. You'll work closely with technical teams and project managers to lead infrastructure projects, support day-to-day operations, and ensure service reliability across multiple Trust sites. This is a key hands-on role where you'll also provide 2nd/3rd line support and take part in the on-call … rota. Key Responsibilities: Maintain and improve network, telephony, and security infrastructure. Lead technical delivery for new IT infrastructure projects. Diagnose and resolve complex network issues. Provide 2nd/3rd line support and assist the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Square One Resources
Promotes awareness and acceptance of the CMDB, supporting maturity and growth for the utilisation of the CMDB across the business. Act as subject matter expert for CMDB, CSDM, discovery, service mapping and related processes. Collaborate with Service Design & Transition, Service Configuration, Architecture, Change Management, ServiceDelivery and Technical Teams amongst other stakeholders and processes to More ❯
City of Westminster, Greater London, United Kingdom Hybrid / WFH Options
SmartSourcing plc
expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and servicedelivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
South West London, London, United Kingdom Hybrid / WFH Options
SmartSourcing PLC
expert within the HR Systems & Data team, joining two teams working closely together, iTrent went live in 2024, the role is to boost resources and to assist in the delivery of the remaining go live areas, a work plan is in place to be completed by March 26. Spec: The HR Systems and Data Team are responsible for the … data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and understanding of data management. Excellent problem-solving skills in technical and servicedelivery environments using logic, knowledge and sound processes to analyse information and find solutions. Considerable proven experience in managing competing customer support and project priorities and collaborating with More ❯
Kensington, London, England, United Kingdom Hybrid / WFH Options
Venn Group
maintain the Dynamics 365 corporate CRM. The CRM developer will play a critical role in developing solutions and integrations that improve the resident experience when engaging with RBKC for service delivery. They will design, create, test and document information systems and digital services to meet defined business needs, and lead others in these tasks where necessary, pioneering the use … CRM highly desirable) Strong C# and .Net development skills Proficiency in JavaScript Knowledge and understanding of SQL databases and stored procedures Experience of working with Azure, such as App Service and DevOps Knowledge of utilising SharePoint with low code solutions such as Power Platform Hiring Process: Introductory Teams meeting with Venn Group, to discuss your experience and the role … Interview – 1 stage – technical questions covering understanding of CRM, Azure, delivery, process, and understanding of Agile and DevOps To be considered for this position and for further information on this and other roles please apply and reach out to the Venn Group Local Government division in our London office. More ❯
test, and document new and amended programs from supplied specifications, adhering to agreed standards. Provide application maintenance and support services, either directly to users of the applications or to servicedelivery functions. Design or undertake impact analysis of medium-sized solutions or partial solutions within a large established architecture. Schedule and monitor your own work, with minimal need More ❯
definition, to enhance system functionality and user experience. Strong background in database administration, with a solid understanding of data management principles. Excellent problem-solving capabilities in both technical and servicedelivery settings. utilise logic and sound processes to analyse information and develop effective solutions. Significant experience in managing competing customer support and project priorities, with a collaborative approach More ❯
definition, to enhance system functionality and user experience. Strong background in database administration, with a solid understanding of data management principles. Excellent problem-solving capabilities in both technical and servicedelivery settings. utilise logic and sound processes to analyse information and develop effective solutions. Significant experience in managing competing customer support and project priorities, with a collaborative approach More ❯
in driving process improvements through active participation in IT projects while maintaining robust documentation practices. By collaborating with various teams across different time zones, you will help guarantee consistent servicedelivery throughout the organisation. Your ability to communicate clearly with non-technical staff members will be key as you conduct user training sessions and troubleshoot complex issues. * A More ❯
you'll be responsible for setting up desktop hardware and peripherals as part of IT rollout projects. This role involves on-site work, basic technical tasks, and excellent customer service, making it perfect for someone who enjoys practical, structured work in dynamic environments. Contract Rate: £19,266 per annum (will be revised upon going permanent) Location: Warrington, WA3 Contract … desktop clients to network points. Support on-site desktop moves and peripheral maintenance tasks. Log technical calls and update records using ServiceNow. Follow scripts and procedures to ensure consistent service delivery. Provide excellent customer service and communicate effectively with end users. Key Requirements Previous exposure to desktop support roles or IT environment. Strong organisational skills and ability to More ❯
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Tameside Metropolitan Borough Council
quality digital services to our residents. We are looking for a talented, creative and experienced Web Developer to join our development team and help enhance our online presence and service delivery. This is a highly varied role giving the successful candidate the opportunity to work across multiple projects and at all stages of the software development lifecycle. Whilst focused More ❯
CSS Infrastructure & Utilities Delivery Lead 1227GRE Hinkley Point C, Somerset Paye £275 or Umbrella £380 Job Purpose/Overview The CSS Infrastructure & Utilities Delivery Lead reports directly to the CSS Senior Infrastructure, Utilities & Integration Delivery Lead and is responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract. The contract, in summary, is … the HPC project including, but not limited to, minor civils, road networks, pedestrian and vehicular access plazas, shared office grounds, traffic management and winterisation. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the HPC construction project and Associated … Developments. The Delivery Lead will provide technical input and advice for their scope of work – and may be involved in all stages of the procurement, planning, implementation and operation of their key contract area. The Delivery Lead will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also More ❯
scope and opportunity for someone who is used to working in an ITIL environment, understands and loves questioning processes, documentation, SLAs, etc and knows things can always improve. Our Service Operations function is still relatively new and evolving, come in and get the satisfaction and recognition of seeing the difference you can make. Although this is a FTC there … and a real opportunity for you to step up into a management role, working for a comany and team ready to provide the support you need to be successful. Service Operations is responsible for managing the end-to-end lifecycle of our retail and wholesale services. In this role you will identify and own actual and potential issues in … servicedelivery and performance, always ensuring a resolution. Note: this role is a hybrid role, with 3 days per week based in our Head Office, Abingdon, Oxon. There is also a Saturday rota, one in four, with a day off in the week when on rota. Previous Broadband or VOIP experience is not essential but would be a More ❯
Purpose/Overview The Construction Support Services (CSS) Project Lead supports activities across the Project relating to the construction, operation, and maintenance of designated temporary infrastructure to support the delivery of the main works. It includes on site supervision and forward planning of works with our team of Tier 1 contractors. It also includes capturing all aspects of CDM … the safe and efficient delivery of the works to support the successful delivery of the project. The Construction Support Services Project Lead will assist tactical logistics planning for individual works sections in support of the work completed on strategic logistics. Thereafter, they will be responsible for the detailed planning and implementation, in collaboration with the rest of the … HPC Delivery Team and Area Management Team and stakeholders. Principal Accountabilities The Construction Support Services Project Lead Manage day to day the provision of a critical live infrastructure support service to a construction workforce of circa 8,000. Manage and be directly responsible for the infrastructure operations and project deliverables. Support the contract partners in their deliveryMore ❯
Purpose/Overview The Construction Support Services (CSS) Project Lead supports activities across the Project relating to the construction, operation, and maintenance of designated temporary infrastructure to support the delivery of the main works. You will be responsible for the detailed planning and implementation of the temporary infrastructure scheme(s), in collaboration with relevant site teams and other stakeholders … You will site supervise and forward plan works with a team of Tier 1 contractors. You will capture all aspects of CDM - the safe and efficient delivery of the works to support the successful delivery of the project. The Construction Support Services Project Lead will assist tactical logistics planning for individual works sections in support of the work … be dynamic and fast paced, with only key deliverables appearing on an integrated work schedule. This is due to the emerging nature of unplanned works that are created within service areas such as infrastructure, utilities, civil works etc. Therefore, the ability to re-prioritise and restore service provision is a key deliverable in those circumstances. Principal Accountabilities Manage More ❯
/2025 The Construction Support Services (CSS) Project Lead supports activities across the Project relating to the construction, operation, and maintenance of designated temporary infrastructure to support the delivery of the main works. It includes on site supervision and forward planning of works with our team of Tier 1 contractors. It also includes capturing all aspects of CDM, the … safe and efficient delivery of the works to support the successful delivery of the project. The Construction Support Services Project Lead will assist tactical logistics planning for individual works sections in support of the work completed on strategic logistics. Thereafter, they will be responsible for the detailed planning and implementation, in collaboration with the rest of the HPC … Delivery Team and Area Management Team and stakeholders. Principal Accountabilities * Manage day to day the provision of a critical live infrastructure support service to a construction workforce of circa 8,000. * Manage and be directly responsible for the infrastructure operations and project deliverables. * Support the contract partners in their delivery of the works packages to enable efficient More ❯
Location: Site based - N Somerset Status: Contract (renewable) - Inside IR35 Morson Talent are delighted to present an opportunity for a suitably experienced Construction Support Services (CSS) Delivery Lead - Utilities/Infrastructure to join our client's established site-based team in Somerset. All work is associated with a major energy infrastructure Project which will help to drive the UK … towards its net-zero targets. Job Purpose/Overview Responsible for the delivery and implementation, of the Infrastructure Operations and Maintenance Contract. The contract, in summary, is the construction, operation and maintenance of temporary assets required to construct and deliver the Project including, but not limited to, minor civils, road networks, pedestrian and vehicular access plazas, shared office grounds … traffic management and winterisation. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the construction project and Associated Developments. The Delivery Lead will provide technical input and advice for their scope of work – and may be involved in More ❯
rolling contract) Location - High Wycombe Ir35 - Inside (Must use an umbrella company) Main Duties & Responsibilities of the Role: Provide a proactive, customer-focused, first-time fix first-line support service to students, staff, and other key stakeholders for all services offered by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first … and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant information in accordance with DTS policies and standards. Invoke third-party support as per established processes … escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products, systems, and procedures. Promote the smooth transition of knowledge within the Service Desk Team by collaborating with other DTS teams and project teams, as directed by the ServiceDelivery Manager, including training elements for new or less experienced team More ❯
to oversee the maintenance and operations of our municipal and commercial buildings. This key role involves managing projects, budgets, and staff, while ensuring high standards of safety, compliance, and servicedelivery across our facilities. Facilities & Project Management: Oversee maintenance, refurbishment, and statutory compliance of municipal and commercial premises. Coordinate and manage capital and revenue projects, ensuring all works … and building projects. Ensure all procurement complies with Council's financial regulations and contract procedures. Staff Supervision & Support Services: Lead and support Premises Officer and cleaning staff. Ensure effective delivery of cleaning, caretaking, refreshment, and meeting room services. Health, Safety & Risk Management: Conduct fire risk assessments, manage emergency procedures, and uphold all relevant health and safety legislation. Maintain accurate … inspection and compliance records. IT & Systems Development: Develop and manage IT systems for maintenance scheduling, room bookings, and ordering systems. Promote ongoing improvements to operational efficiency and service delivery. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this More ❯