51 to 69 of 69 Contract Service Delivery Jobs

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with a solid understanding … changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact and potential business/service disruption associated with proposed changes. Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed. Manage change schedules and identify potential ...

high-risk transitions simultaneously. Developing robust mobilisation plans, governance structures, critical paths and risk frameworks. Acting as a senior escalation point for issues affecting service delivery, compliance, commercial performance or reputation. Ensuring continuity of repairs, maintenance, compliance and investment services throughout transition. Working closely with Procurement, Commercial, Finance … governance reporting for senior stakeholders. Working closely with suppliers and partners to drive accountability and successful delivery. Supporting customer and resident communication throughout major service transitions. Capturing lessons learned and continuously improving the organisation’s mobilisation approach. What We’re Looking For We’re looking for an experienced mobilisation ...

complex projects within the Change and Capital Programme to deliver successful outcomes on time and within budget. Support the Head of Digital Services and Service Delivery Manager to deliver program priorities and achieve identified financial savings. Key Responsibilities Lead the development of project proposals, ensuring clear objectives, scope … completed on schedule. Lead project board meetings, working groups, and workshops to persuade stakeholders, assess progress, and drive project delivery. Drive performance improvement and service re-design by analyzing capacity data and implementing new ways of working across the organization. Manage delegated project budgets to deliver on financial initiatives ...

role in supporting assurance programmes, monitoring compliance with policies and standards, maintaining governance controls, and driving continuous improvement initiatives. Working closely with delivery, security, operations, risk, and quality teams, you will help ensure services remain compliant, resilient, and aligned to client and organisational objectives. The successful candidate will … support informed decision-making, and contribute to the ongoing enhancement of assurance practices across multiple government projects. Key Responsibilities Information Assurance & Compliance Support the delivery of Information Assurance activities across operational and project environments. Monitor compliance with organisational policies, procedures, standards, and regulatory requirements. Conduct assurance reviews and quality ...

impacts and support the design of future ways of working. Support the definition and implementation of the target operating model, including roles, responsibilities and service ownership. Facilitate workshops and engage stakeholders across multiple teams and disciplines. Develop communication, engagement and adoption plans. Support training readiness and business transition activities. … enabled business change programmes. Desirable Experience Higher Education sector experience. Experience supporting SaaS implementation programmes. Experience in benefits realisation and performance measurement. Experience in service transformation, operational readiness or business process redesign. Experience working within customer-facing or service delivery environments. ...

maintenance and incident resolution, ensuring a secure, stable, and well-performing environment. The successful candidate will work closely with internal teams to support ongoing service delivery and platform reliability. Key Skills and experience of the Cloud Infrastructure Engineer: Must have extensive experience in a Cloud Infrastructure, Cloud Operations ...

Involvement in wider Operations projects and initiatives will also be required, working closely with senior engineers, architecture and business stakeholders to ensure smooth, resilient service delivery. This is a remote role, working a 4-day week (up to 40 hours) on a rota basis. Key responsibilities: Provide operational support ...

exceptional level of service. Reporting to the Framework Manager, you will play a central role in managing allocated frameworks, associated client accounts and service levels. You will work closely with the framework team, fee earners, central teams and external clients to ensure internal and external client expectations are consistently … support teams and monitor ongoing compliance. Manage and submit regular management information (MI) reports. Coordinate responses across multiple departments and produce reports assessing service levels and performance against KPIs. Analyse and interpret complex data, including contract documentation. Support the management of revenue for key clients and assist with ...

platforms. You'll be involved in designing, configuring, testing and activating network services across optical and IP environments, working closely with engineering, operations and service delivery teams. Key Skills: Ciena 6500 and optical transmission networks DWDM, ROADM and Flexgrid L2/L3 networking BGP and MPLS Network provisioning … service activation Routers, switches and multiplexers Optical testing and performance monitoring Network capacity planning and optimisation Carrier-grade telecom environments Technical documentation and network design The role is based in London with regular office attendance required. For more information or to apply directly, please email . I review applications ...

offender management application into a scalable, cloud-based platform that will support agencies across the UK and place public protection at the heart of service delivery. Working within a multidisciplinary Agile delivery team, you will collaborate with Product Managers, User-Centred Design specialists, Architects and technical teams … document and manage business requirements. Write clear user stories with robust acceptance criteria. Collaborate with stakeholders across multiple government departments and agencies. Support Agile delivery teams throughout the development life cycle. Identify risks, dependencies and issues, ensuring appropriate mitigation and escalation. Maintain high-quality BA documentation and artefacts. Support ...

organisational efficiency. About the Company Our client is a well-established and highly respected organisation with a strong reputation for excellence, collaboration, and service delivery. They are committed to investing in technology, innovation, and modern ways of working, creating an environment where digital improvement and user experience … user journeys, and process improvement opportunities. Translate user needs into change requests, enhancement proposals, and practical digital solutions. Coordinate with third-party suppliers, managed service providers, and technical specialists to resolve issues and deliver successful outcomes. Manage application-related incidents, service requests, and enhancement activities from initiation through ...

month contract basis. This role offers the opportunity to work within a business intelligence and reporting function, supporting stakeholders across the organisation through the delivery of high-quality data analysis, management information, and performance reporting. As a Data Analyst, you will be responsible for transforming complex data into meaningful … strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards ...

support, development, and continuous improvement of the GMP Application and associated analytics capabilities. The role will ensure the effective operation of the Salesforce platform, delivery of the application roadmap, and development of high-quality reporting and analytics solutions across Salesforce and Microsoft Power BI/Fabric environments. Working closely … practices. Operate effectively within a matrix-managed environment, balancing competing priorities and stakeholder requirements. Promote a culture of continuous improvement, innovation, and user-centric service delivery. Essential Skills & Experience Salesforce Certified Administrator. Salesforce Certified Platform App Builder or equivalent practical experience. Microsoft Certified: Power BI Data Analyst Associate ...

application patching activities. Identify, assess and remediate infrastructure and application vulnerabilities in line with security requirements. Drive automation initiatives to improve efficiency, consistency and service reliability. Support infrastructure lifecycle management, including upgrades, refreshes and decommissioning activities. Monitor system performance, availability and capacity, proactively addressing issues before service impact … governance processes. Maintain technical documentation, operational procedures and support runbooks. Collaborate with security, cloud, network, application and database teams to ensure stable and secure service delivery. Contribute to continuous improvement initiatives across infrastructure operations, automation and security. Skills & Experience Strong knowledge of Windows Server and/or Linux administration ...

application patching activities. Identify, assess and remediate infrastructure and application vulnerabilities in line with security requirements. Drive automation initiatives to improve efficiency, consistency and service reliability. Support infrastructure lifecycle management, including upgrades, refreshes and decommissioning activities. Monitor system performance, availability and capacity, proactively addressing issues before service impact … governance processes. Maintain technical documentation, operational procedures and support runbooks. Collaborate with security, cloud, network, application and database teams to ensure stable and secure service delivery. Contribute to continuous improvement initiatives across infrastructure operations, automation and security. Skills & Experience Strong knowledge of Windows Server and/or Linux administration ...

data centre, ensuring optimal performance and uptime. Develop and implement operational processes and procedures that enhance efficiency and maintain the highest standards of service delivery. Collaborate with cross-functional teams, including IT, engineering, and facilities management, to ensure seamless integration of services. Monitor and analyse data centre performance metrics … responses to any technical issues. Ensure compliance with industry standards and regulatory requirements, safeguarding data integrity and security. Manage relationships with external vendors and service providers, ensuring that contracts and service level agreements are met. Provide leadership and guidance to the technical operations team, fostering a culture ...

sectors. We specialise in designing and building scalable digital services, cloud-native platforms, and user-centred applications that enable organisations to modernise and improve service delivery. Our multidisciplinary teams work across engineering, product, delivery, and design to deliver impactful digital solutions using modern technologies and Agile methodologies. … team. You'll help design, build, and deliver modern cloud-native applications across a range of enterprise-scale digital transformation projects. Working within Agile delivery teams, you'll contribute across the full software development life cycle, developing secure Back End services, modern Front End applications, and automated deployment pipelines. ...

Duration: 6 months Location: Fully remote/WFH Start date: ASAP Role We are seeking an experienced SailPoint Technical Consultant to lead the technical delivery of a SailPoint implementation (IGA) within a complex enterprise security environment. This is a hands-on delivery role requiring deep expertise in SailPoint … access requests, provisioning, roles, entitlements, access certifications, and Segregation of Duties (SoD) controls Troubleshoot and resolve identity, provisioning, connector, configuration, and data issues throughout delivery Support testing, production readiness, go-live, and post-deployment stabilisation Produce technical documentation, operational runbooks, and knowledge transfer to ensure a successful handover Required ...

project. The Council's busy housing needs team provides key services to a large number of residents in Oxford to help improve service delivery. The Council has procured a new Cloud-Based Housing Needs System to provide core statutory services owed to residents under part … Homelessness prevention, housing options and homelessness case management This project will include moving these functions from the existing system to the new system and service re-design, while ensuring a continuity of service during this transition, to deliver financial and efficiency benefits. What you'll need to succeed ...