51 to 75 of 103 Contract Service Delivery Jobs

contribute to infrastructure projects across multiple cloud services while playing a key part in a wider transformation programme, including changes to IT operations and service delivery practices. Key Responsibilities Contribute to continuous improvement across platform, delivery, and operational practices. Help reduce operational risk across the core cloud … platform. Support demand planning and delivery by working closely with product owners and stakeholders. Provide guidance and best practice to application teams adopting cloud platforms. Assist in maintaining operational commitments, including managing support tickets and resolving issues. Skills & Experience Experience with AWS or Azure and cloud-native architectures Knowledge ...

Systems) Experience and Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high … level understanding of high-quality digital product delivery Strong interpersonal skills with a focus on translating analysis into actionable recommendations Proficiency in Agile delivery tools; JIRA, Leankit, Confluence, Asset Mgmt, etc. Proficiency in Service Now application. Preferred: Experience in managing software product portfolio for a product line ...

maintain a consolidated and accurate view of Digital Transformation supplier expenditure, ensuring full transparency of all supplier-related costs (including maintenance & support, project delivery, and business-led spend) - Support the development and execution of supplier negotiation strategies, contributing to achieving improved commercial terms and overall value - Assist … negotiation, renewal and/or termination of Digital Transformation third-party contracts, ensuring compliance with Iberdrola purchasing, governance and ethical standards - Contribute to the delivery of year-on-year value improvements, including cost savings and cost avoidance opportunities across IT supplier contracts - Collaborate with VMO and DT colleagues ...

simpler, more efficient model that improves outcomes for residents while strengthening financial sustainability and operational resilience. As the programme now moves from proposal into delivery, there is a strong demand for Programme Managers who have already been involved in recent LGR activity, particularly during the early-stage conversations … proposal development phases within other local authorities. This experience is seen as critical in ensuring momentum and delivery confidence from day one. Your new role This is a senior Programme Manager role leading one of the core workstreams within a complex LGR programme. You will be responsible for translating ...

Helix Solution Architect 6-12 Month Contract Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across ...

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business priorities. Working in a matrix environment, you will collaborate … stakeholders at various levels to gather insight, shape requirements, and ensure alignment with broader business objectives. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product landscape. Key Responsibilities: Define and maintain product ...

help shape and improve user-centred digital services. This is an opportunity to contribute to a high-profile discovery project focused on improving service delivery and user experience. Your new role As a User Researcher (SFIA Level 4), you will support the discovery phase of a digital transformation … product managers, designers, developers and stakeholders. You will plan and conduct user research activities, analyse findings and translate insights into actionable recommendations that inform service design and delivery. Working within an agile environment, you will champion user-centred design principles, ensure research findings are embedded into delivery teams ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

Reed Talent Solutions are hiring in Northampton! We're looking to recruit a MI Executive to join our Angard Staffing department and support our Service Delivery Team! Role Purpose The MI Executive/BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational … commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections. The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Enterprise Windows ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Cisco switching ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Cisco switching ...

infrastructure deployments against technical and business requirements. Support test readiness reviews, test execution activities and operational acceptance processes. Work closely with Infrastructure Engineers, Architects, Service Delivery teams and third-party suppliers. Identify testing risks, issues and dependencies and provide mitigation recommendations. Contribute to continuous improvement of testing processes … Infrastructure (VDI) environments. Windows Server administration and testing. Proxy services and proxy chaining technologies. Enterprise authentication and access management. End-user computing and desktop service validation. Infrastructure Test SME - DNS & Virtualisation DNS infrastructure and associated services. VMware vSphere and virtualisation platforms. Infrastructure services testing and validation. Network services ...

support (iPhone/iPad/basic Mac), & networking fundamentals (TCP/IP, WiFi, VPN, DNS) Excellent problem-solving skills with a proactive approach to service delivery First-class communication skills with the ability to explain technical concepts to non-technical users Ability to work independently, manage multiple priorities ...

TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. … plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point ...

Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment. Key Responsibilities Act as a strategic liaison between IT and business stakeholders, ensuring technology … solutions align with operational needs. Build and maintain strong relationships with senior business leaders to drive digital transformation. Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting. Identify opportunities for innovation and process improvement while managing risks and dependencies. Provide expert ...

customer-focused IT Technician to join their team for an initial 8 weeks, possibly longer and possibly permanent. Reporting to the Technology Lead and Service Delivery Lead, you'll provide first-line IT support, help maintain their IT infrastructure, and assist with the delivery of technology projects … asset registers, software licences and equipment inventories. Prepare, redeploy and manage IT equipment, ensuring adequate stock levels. Liaise with third-party suppliers and service providers. Monitor mobile device and router usage and carry out routine system maintenance. Support IT projects and attend company sites when required. Contribute to continuous ...

Delta Integration programme, supporting integration activity across systems and services. The role will provide high-quality data analysis, reporting, and insight to support operational delivery, strategic planning, and performance improvement across DLO services and other integration activities. What you'll be doing Provide analytical support to the Delta Integration … ensuring consistency, accuracy, and accessibility. What we are looking for Extensive experience in data insights and/or performance arena. Experience supporting operational or service delivery teams, ideally within a Direct Labour Organisation (an in-house team that carries out repairs), or similar function. Experience with Microsoft ...

threats and ensuring that policies, configurations and controls remain robust and resilient. Your work will involve collaborating closely with cyber security, infrastructure, networking and service delivery teams, ensuring that new services and configurations are delivered securely and aligned with modern best practice. This role will require clarity ...

technical leadership for signalling-related projects, produces high and low-level designs, and collaborates with internal stakeholders and vendors to support network evolution and service delivery. Key Responsibilities Design signalling solutions for core voice network platforms, including IP STP, DSC (DRA/DEA), IMS, and Legacy voice core nodes. ...

Production. The individual will work within the Product Squad strongly collaborating with Engineering, Product and QA. Beyond the squad, they will interact with Service Reliability, Information Security, Architecture, QA, Production enablement, Observability, and Service Delivery teams. What you'll need to succeed Subject-matter expert in DevOps … working with mono repos and the ability to scale the Pipeline for large Engineering teams to enable parallel deployments. Knowledge of configuration management, service management, and release management toolkit to enable a high degree of automation across those areas. What you'll get in return The contract ...

ongoing enhancements aligned with business needs. Key Responsibilities Platform Support Provide L2/L3 support across SharePoint farms Troubleshoot incidents, resolve defects, and manage service requests Ensure high availability and performance of the platform Enhancements & Configuration Deliver minor enhancements and configuration changes , including: Site updates and improvements Workflow modifications …/UX tweaks Automation enhancements Administration Manage and maintain: SharePoint Servers and Farms Service Applications Content Databases Support integrations with: Active Directory (AD) SQL Server Gateways and related infrastructure Environment Management Support Dev, QA, and Production environments Manage deployments, migrations, and validation activities Ensure smooth promotion of releases across ...

hands on experience in production support environments with applications using Linux/Unix/Windows, Java, SQL, PL/SQL. Hands on experience in service administrations and cloud formation, deployments in Cloud architecture AWS. Should have worked on Scheduling and Event management tools including Autosys, Netcool. Experience in GITHUB … CD. Experience in managing and tracking work using management tools like SF, LCT. Preferred to have understanding on ITIL concepts including Incidents, Problems, Change, Service delivery, transitions, etc. Excellent troubleshooting skills for Back End workflow management processes, batch management and Shell Scripting. Understanding on Resiliency test ...

operational changes, ensuring a secure, stable, and well-performing cloud environment. The successful candidate will work closely with internal teams to support ongoing service delivery and platform reliability. Key Skills from the Cloud Infrastructure Engineer: Must have proven experience managing and supporting Cloud Platform Operations Proven hands … Incident Management. Key Responsibilities from the Cloud Infrastructure Engineer: Provide day-to-day support and administration of the Azure cloud platform. Implement operational changes, service requests, and infrastructure improvements. Support and maintain Infrastructure as Code (IaC) deployments using Terraform. Manage Azure networking, virtual machines, storage, and platform services. Administer ...

some of the key responsibilities for the role: Define and execute the technology strategy Lead large-scale digital, data, and systems transformation initiatives. Oversee service delivery, engineering, architecture, and core platform evolution. Provide proactive leadership as part of the executive team, shaping organisational direction. Represent the UK within … wide technology change at pace and scale. Experience managing large multi-disciplinary technology teams. Strong exposure to outsourcing/offshoring, vendor management, or complex delivery models. Experience with platform consolidation, integration and merger-driven technology change. Clear strategic vision combined with hands-on leadership of operations, delivery ...