76 to 100 of 103 Contract Service Delivery Jobs

logging integration (CloudWatch) Optimise storage and performance Establish a repeatable, scalable operating model for Linux workloads Support knowledge transfer and upskilling within the Service Delivery team Essential Skills & Experience: Proven experience administering Red Hat Enterprise Linux (RHEL 8/9) in enterprise environments Proven ability to translate cloud ...

within a forward-thinking organisation, influencing strategic decisions at executive level while leading initiatives that will have a lasting impact on patient care and service delivery. If youre passionate about digital transformation, emerging technologies and driving meaningful change, wed love to hear from you. ...

user needs while adhering to modern engineering standards. You'll play a key part in building secure, scalable, and reusable services, contributing to both delivery and continuous improvement of engineering practices. Key Responsibilities Design, develop, and maintain high-quality software solutions Write clean, secure, and well-tested code using … practices Support live services, identifying and resolving production issues Collaborate with cross-functional teams to design and integrate systems Optimise development processes and improve delivery efficiency Coach and mentor junior team members Ensure solutions meet security, performance, and user-focused requirements Essential Skills & Experience Java & Web Technologies development experience ...

with system-related backlogs, failed automations, and exceptions Guide end users through system processes to ensure accurate HR administration Liaise with IT, Finance, and service delivery teams to resolve issues affecting HR data flows Document resolutions, workarounds, and updated processes for operational teams Essential Skills Strong Oracle Fusion ...

solutions to support the identification, prioritisation, and remediation of security vulnerabilities. Configure and enhance Configuration Management capabilities to improve visibility of technology assets and service dependencies. Develop custom applications, business rules, client scripts, workflows, UI policies, and integrations as required. Ensure solutions are scalable, maintainable, and aligned with platform … developments, new features, and industry best practices. Contribute to platform roadmaps, enhancement initiatives, and governance activities. Support the continuous improvement of operational processes and service delivery. Key Skills & Experience Strong experience developing and administering ServiceNow solutions. Hands-on expertise with Integrated Risk Management (IRM), Governance, Risk and Compliance ...

global business and technology consultancy seeking a Head of BSR Service Management to work for our client within the UK public sector. This is initially a 6 month contract with good potential to extend and will be a remote role. The role will support a major organisational transition, overseeing … corporate service delivery. Our client is seeking a senior leader to provide strategic oversight of a newly established Service Management function. This role is critical to ensuring corporate services are delivered effectively during a high-profile transition period. Responsibilities: Provide strategic leadership to the Service Management function ...

Performance Analyst to join a high-profile public sector digital transformation programme. This is an exciting opportunity to work within a fast-paced, multidisciplinary delivery environment focused on developing and improving customer-facing digital services. The successful candidate will join a team responsible for supporting a rapidly evolving portfolio … heart of decision-making. You will play a key role in shaping how performance data is collected, analysed, and utilised to improve service outcomes and customer experiences. Working closely with stakeholders and senior analytical professionals, you will help establish meaningful performance frameworks that enable teams to understand and optimise ...

producing and amending communications, creating alerts, and managing workflows within Task Manager and CRM, bringing a strong understanding of how these tools drive service delivery. The successful candidate will also apply their working knowledge of SQL to write or amend queries when required, supporting reporting, troubleshooting, and data quality ...

Coaching senior leaders and embed consistent talent standards. Navigating complex employee relations and industrial landscapes. Championing digital HR tools, automation, and AI for smarter service delivery. Leading strategic workforce planning and succession for critical roles. Driving culture, engagement, and DEI across hybrid, distributed teams. Using data and analytics ...

primary escalation point for complex user issues, technology incidents, workplace technology services, and operational support activities. The position combines hands-on technical expertise with service leadership, mentoring, and continuous improvement responsibilities to enhance colleague experience and ensure stable IT service delivery. Key Responsibilities End User Support - L2 Level … single point of contact for local support. Create SOPs tailored to each location. Device Life cycle & Asset Management Contact Centre Technology Support Problem Management & Service Improvement Governance, Security & Compliance Skills & Experience 3-5 years' experience in on-site IT support, end-user computing, or workplace technology support. Strong troubleshooting ...

incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 … systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 ...

incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 … systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 ...

Join Our Team as a Service Designer! Location: Manchester/Chester Contract Length: 6 months Working Pattern: Hybrid working with regular travel to Chester. IR35: Inside Via Umbrella Company Are you passionate about creating innovative service experiences that truly resonate with users? Do you thrive in a collaborative … leading Financial Institution & Insurance provider, dedicated to enhancing our customers' experiences. Our vibrant team is on the lookout for a dynamic Service Designer to join us in our mission to redefine service delivery. What You'll Do: As our Service Designer, you'll play a pivotal role ...

Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator … initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

technical point of escalation within the team whilst managing two IT Support Analysts and helping to ensure the department continues to deliver an excellent service across the business. This is a hybrid role, with employees required to work from the Luton office three days per week. Hours are Monday … system availability and coordinating preventative maintenance activities. Taking ownership of smaller technical projects including hardware upgrades, software updates and security improvements. Supporting the delivery of larger IT projects alongside the IT Manager. Creating and maintaining technical documentation, processes and standard operating procedures. Driving continuous improvement across IT support processes ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices … within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support or similar role ...

onboarding, governance and day-to-day operational management of an outsourced Partner Desk provider. Acting as the key interface between the business and the service provider, you will ensure the programme delivers against agreed service levels, commercial objectives and performance expectations. Working closely with Sales, Marketing, Business Development … Programme Manager Lead the onboarding and transition of a new outsourced Partner Desk provider. Establish governance frameworks, operating procedures, Statements of Work (SoW) and service level agreements. Build and maintain strong relationships with the outsourced provider, ensuring effective operational delivery. Chair regular operational, monthly service and quarterly business ...

Team Lead Job Overview:This is a dynamic role where priorities may shift daily. You'll need to balance leadership responsibilities with operational delivery while ensuring high standards and a positive team culture. Location: Unit 29 Fairfield Place - East Kilbride, Glasgow G74 5LP Contract Length: 6 months Work Schedule … offboarding-across both internal employees and partner provided resources. * Ensure full compliance with internal processes such as expenses, overtime, training and health & safety. Operational Delivery (20-50%) * Plan and prioritise workloads to meet business needs and Service Level Agreements (SLAs). * Collaborate with Delivery Leadership, swap ...

Reading, Hybrid Working (On site 2 or 3 days per week), To Start ASAP, 6 Month Contract Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows. This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience … progress and expected resolution timelines. Maintain knowledge articles, support documentation, process guides and reporting records. Contribute to continuous improvement across support processes, documentation and service delivery. Technical Requirements Minimum of 2 years' experience supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across ...

subject matter expert in User Experience, you will bridge the gap between high-level strategy and seamless execution, actively shaping the future of national service delivery. Key Responsibilities Lead & Influence: Take ownership of key design decisions, manage and mentor immediate team members, and champion UX best practices across multiple … user-first elements. Essential Skill A proven track record as a Senior, Principal, or Lead UX Designer, ideally with experience navigating complex, large-scale service design systems. Proficient experience in UX, UR and UI is needed Prior experience working in the public sector or government bodies Newcastle - 3 days ...