2 of 2 Contract Technical Support Analyst Jobs

Technical Support Analyst Band 6 (Equivalent) | £37,338 – £44,962 pro rata Location: Norfolk and Norwich University Hospital (NNUH) Contract: Temporary – 3 months initially (with potential to extend) Hours: Full-time, 37.5 hours per week (Mon–Fri) Employer: gap personnel (acting on behalf of the NHS) Job Summary An exciting opportunity has arisen for an experienced Technical Support Analyst to join the IT Technical Support Team at Norfolk and Norwich University Hospital (NNUH). This is a key role providing second and third-line support to end users, helping maintain critical infrastructure systems and ensuring the Trust’s IT services operate at optimum performance. You will be expected to deliver high … quality support and contribute to a culture of excellence, aligned with NNUH’s PRIDE values – People Focused, Respect, Integrity, Dedication, and Excellence. Main Duties and Responsibilities Provide 2nd and 3rd line support for IT systems and services Manage and maintain Windows Server and Desktop environments Monitor system performance, backup procedures, and capacity planning Support Citrix, Oracle databases More ❯

IT Technical Support Analyst Norwich 3 Months + UMBRELLA ONLY Job Purpose: The post holder will work in the IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring … error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's … PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with More ❯