Technical Support Analyst Contract Job Trends

Technical Support Analyst
UK

The median Technical Support Analyst daily rate in the UK is £171, according to job vacancies posted in the 6 months leading up to 16 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 552 530 583
Rank change year-on-year -22 +53 +192
Contract jobs requiring a Technical Support Analyst 51 14 19
As % of all contract jobs in the UK 0.14% 0.041% 0.043%
As % of the Job Titles category 0.15% 0.044% 0.046%
Number of daily rates quoted 19 9 12
10th Percentile - - £200
25th Percentile £126 £170 £207
Median daily rate (50th Percentile) £171 £210 £228
Median % change year-on-year -18.57% -7.69% -17.27%
75th Percentile £205 £250 £300
90th Percentile £248 £475 £368
UK excluding London median daily rate £171 £175 £300
% change year-on-year -2.29% -41.67% +9.09%
Number of hourly rates quoted 21 0 3
10th Percentile £12.75 - £13.05
25th Percentile £13.50 - £16.13
Median hourly rate £14.00 - £22.50
75th Percentile £16.50 - £23.75
90th Percentile £21.50 - -
UK excluding London median hourly rate £14.00 - £22.50
% change year-on-year - - +50.00%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,396 31,755 41,279
% of contract IT jobs with a recognized job title 90.97% 92.76% 93.40%
Number of daily rates quoted 21,158 19,530 27,755
10th Percentile £290 £300 £288
25th Percentile £404 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £644
90th Percentile £723 £738 £740
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,967 1,021 1,465
10th Percentile £14.25 £15.48 £15.19
25th Percentile £18.11 £21.00 £19.18
Median hourly rate £25.15 £34.00 £45.00
Median % change year-on-year -26.03% -24.44% +50.00%
75th Percentile £57.50 £62.69 £65.00
90th Percentile £71.47 £72.75 £77.50
UK excluding London median hourly rate £25.15 £32.50 £45.00
% change year-on-year -22.62% -27.78% +80.00%

Technical Support Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Technical Support Analyst' in the job title relative to all contract IT jobs advertised.

Technical Support Analyst job vacancy trend in the UK

Technical Support Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Technical Support Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Technical Support Analyst job vacancies in the UK

Technical Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Technical Support Analyst over the 6 months to 16 December 2025.

Daily rate histogram for Technical Support Analyst in the UK

Technical Support Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Technical Support Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Technical Support Analyst job vacancies in the UK

Technical Support Analyst
Hourly Rate Histogram

Hourly rate distribution of jobs citing Technical Support Analyst over the 6 months to 16 December 2025.

Hourly rate histogram for Technical Support Analyst in the UK

Technical Support Analyst
Top 8 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the UK over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -2 49 £171 -18.57% 11
UK excluding London -18 45 £171 -2.29% 11
East of England - 38 £171 - 1
Work from Home +5 9 £127 -49.40% 4
North of England -37 7 £225 -10.00% 3
North West -29 5 £225 -10.00%
London -5 4 £225 -50.00% 1
Yorkshire - 2 £215 - 3

Technical Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 16 December 2025, Technical Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Technical Support Analyst in the job title.

1 37 (72.55%) Windows
2 19 (37.25%) Microsoft
3 17 (33.33%) Citrix
4 16 (31.37%) Degree
4 16 (31.37%) LAN
4 16 (31.37%) Oracle
4 16 (31.37%) Windows Server
5 15 (29.41%) Asset Management
6 14 (27.45%) Active Directory
6 14 (27.45%) Problem-Solving
6 14 (27.45%) TCP/IP
6 14 (27.45%) Windows Server 2003
7 13 (25.49%) Proactive Monitoring
7 13 (25.49%) Windows 10
8 11 (21.57%) AIX
8 11 (21.57%) Oracle Database
8 11 (21.57%) Oracle Reports
8 11 (21.57%) Windows 7
8 11 (21.57%) Windows Server 2016
9 10 (19.61%) Network Monitoring
10 9 (17.65%) Configuration Management
10 9 (17.65%) Customer Service
10 9 (17.65%) WAN
11 8 (15.69%) HNC
11 8 (15.69%) HND
11 8 (15.69%) MCP
11 8 (15.69%) MCSE
11 8 (15.69%) Microsoft 365
11 8 (15.69%) Microsoft Certification
12 7 (13.73%) SQL Server

Technical Support Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (3.92%) SharePoint
2 1 (1.96%) Microsoft Exchange
Applications
1 6 (11.76%) Microsoft Office
Business Applications
1 1 (1.96%) Remedy ITSM
Cloud Services
1 8 (15.69%) Microsoft 365
2 2 (3.92%) Entra ID
2 2 (3.92%) OneDrive
3 1 (1.96%) Azure
Communications & Networking
1 16 (31.37%) LAN
2 14 (27.45%) TCP/IP
3 9 (17.65%) WAN
4 7 (13.73%) Wireless
5 6 (11.76%) Structured Cabling
6 2 (3.92%) RS-232
6 2 (3.92%) X.400
7 1 (1.96%) Broadband
7 1 (1.96%) DHCP
7 1 (1.96%) DNS
7 1 (1.96%) Firewall
7 1 (1.96%) VPN
Database & Business Intelligence
1 11 (21.57%) Oracle Database
1 11 (21.57%) Oracle Reports
2 7 (13.73%) SQL Server
3 1 (1.96%) Qlik Sense
3 1 (1.96%) QlikView
Development Applications
1 3 (5.88%) JIRA
General
1 22 (43.14%) Social Skills
2 6 (11.76%) Analytical Skills
2 6 (11.76%) Telecoms
3 5 (9.80%) Public Sector
4 1 (1.96%) Inclusion and Diversity
4 1 (1.96%) Organisational Skills
Miscellaneous
1 15 (29.41%) CMDB
1 15 (29.41%) NHS
2 9 (17.65%) Driving Licence
3 6 (11.76%) Management Information System
4 2 (3.92%) Onboarding
Operating Systems
1 37 (72.55%) Windows
2 16 (31.37%) Windows Server
3 14 (27.45%) Windows Server 2003
4 13 (25.49%) Windows 10
5 11 (21.57%) AIX
5 11 (21.57%) Windows 7
5 11 (21.57%) Windows Server 2016
6 3 (5.88%) Windows Server 2012
7 1 (1.96%) Android
7 1 (1.96%) Apple iOS
7 1 (1.96%) Linux
7 1 (1.96%) Mac OS
Processes & Methodologies
1 15 (29.41%) Asset Management
2 14 (27.45%) Problem-Solving
3 13 (25.49%) Proactive Monitoring
4 10 (19.61%) Network Monitoring
5 9 (17.65%) Configuration Management
5 9 (17.65%) Customer Service
6 6 (11.76%) Hardware Maintenance
6 6 (11.76%) IT Asset Management
6 6 (11.76%) Network Management
7 5 (9.80%) Capacity Planning
7 5 (9.80%) Incident Management
7 5 (9.80%) Root Cause Analysis
7 5 (9.80%) Security Patching
8 4 (7.84%) Continuous Improvement
8 4 (7.84%) Fault Management
8 4 (7.84%) Information Security
8 4 (7.84%) ITIL
8 4 (7.84%) ITSM
8 4 (7.84%) Time Management
8 4 (7.84%) Trend Analysis
Programming Languages
1 1 (1.96%) SQL
Qualifications
1 16 (31.37%) Degree
2 8 (15.69%) HNC
2 8 (15.69%) HND
2 8 (15.69%) MCP
2 8 (15.69%) MCSE
2 8 (15.69%) Microsoft Certification
3 6 (11.76%) ECDL
4 2 (3.92%) ITIL Certification
5 1 (1.96%) Computer Science Degree
5 1 (1.96%) SC Cleared
5 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 4 (7.84%) SLA
System Software
1 14 (27.45%) Active Directory
2 1 (1.96%) BitLocker
2 1 (1.96%) Hyper-V
2 1 (1.96%) VMware Infrastructure
Systems Management
1 1 (1.96%) Microsoft Intune
1 1 (1.96%) SCCM
Vendors
1 19 (37.25%) Microsoft
2 17 (33.33%) Citrix
3 16 (31.37%) Oracle
4 6 (11.76%) IBM
5 4 (7.84%) ServiceNow
6 2 (3.92%) BMC
7 1 (1.96%) Apple
7 1 (1.96%) Cisco
7 1 (1.96%) Remedy
7 1 (1.96%) Toshiba
7 1 (1.96%) VMware