25 of 25 Permanent Customer Service Jobs in Birmingham

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Regional Service Manager, Imaging Systems Basic Salary £55,000 to £70,000 Car/Car Allowance Pension Healthcare Excellent Benefits Package An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from a range of electronics systems backgrounds … join a market leading supplier of Imaging Systems The Role – Regional Service Manager, Imaging Systems This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships ...

Service Desk Analyst Location: Birmingham | Full-Time | Deliver IT support at scale. Join a global leader. Compass Group PLC is a £22.9 billion global organisation and the world’s largest provider of food and support services. Operating across seven key sectors—including healthcare, education, defence, and major sports venues … millions of people every day across a wide variety of environments. As our technology function continues to grow, we’re now looking for a Service Desk Analyst to join our Digital & Technology team in Birmingham. In this fast-paced role, you’ll be the first line of IT support ...

critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. Work as part ...

critical digital infrastructure, drawing on decades of experience in mission critical communications and technology. With a strong focus on key customer areas including transport, emergency services, network providers and the public sector, our expertise, accreditations, and knowledge make us a trusted partner for organisations at the forefront … Corporate Network project for Cisco ISE, ASA and Umbrella, as well as Network Design and architect responsibilities. - Act as a single point of contact (Customer Technical Advocate) for the customer and internal stakeholders for Corporate LAN Network, with skills within Cisco ISE, ASA and Umbrella. - Work as part ...

apply please email ABOUT THE CLIENT We're supporting a well-established, people-focused IT services organisation delivering high-quality support to a varied customer base. They're known for their approachable culture, strong technical standards, and commitment to continuous improvement, providing a great environment for someone who enjoys … Supportive team culture with a strong focus on development Exposure to modern workplace technologies (Microsoft stack/endpoint management) Opportunity to mentor and influence service desk standards and processes Stable, onsite role with variety across users, devices, and issues THE SENIOR HELPDESK ENGINEER ROLE As a Senior Helpdesk Engineer ...

Business Development Manager Business Development Manager/UK/Remote/EPOS/PSP/Payment Service Provider £75,000 - £80,000 + OTE & Car Allowance A business development manager position selling into the EPOS space, you will be joining the team in an autonomous role with strong career … existing business. In the role you will be responsible for: * Lead the development of new sales in your region * Maintain and develop existing customer relationships * Identify opportunities to create new income streams * Achieve sales targets * Win and retain new business * Retain and grow existing customer sales * Ensure regular ...

Service Delivery Coordinator Location: Quinton, Birmingham Salary: £28,000 - £30,000 Were looking for a Service Delivery Coordinator to come and join our team at our SCG Midlands office in Quinton, Birmingham. You will be coordinating new installation projects, moves and changes for existing and new customers. … Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed. Provide regular Project updates to the customer to ensure a high level of customer service is provided. Skills & Experience: Previous telecoms experience is desirable but not essential. Knowledge ...

trusted provider of innovative EPOS (Electronic Point of Sale) systems, delivering cutting-edge software and hardware solutions to help businesses streamline operations, improve customer experience and increase efficiency. Supporting clients across the retail and hospitality sectors, we pride ourselves on our customer-focused approach, industry expertise and commitment … Responsibilities: Identify, qualify and pursue new business opportunities Build, develop and maintain strong client relationships Use CRM software to manage sales activities and customer interactions Deliver engaging presentations and product demonstrations Collaborate with internal teams to ensure seamless sales handovers Attend trade shows, networking events and industry exhibitions Provide ...

Title: Internal Sales Support Location: BirminghamSalary: £30,000 We're looking for a proactive and customer-focused Internal Sales Support professional to join a busy and growing sales team based in Birmingham. This role is vital to the smooth running of the sales function, providing day-to-day support … sales team while delivering excellent service to customers. If you're organised, personable, and enjoy working at the heart of a commercial operation, this is a great opportunity to develop your career in sales support. The Role Reporting into the Sales Support Manager, you'll play a key role ...

automation of processes Extensive knowledge of supporting the Microsoft 365 technology stack Strong SharePoint online knowledge and skills Strong attention to detail and excellent customer service ethos Strong technical and governance documentation skills Ability to work autonomously and as a team player Prioritise and sequence the Microsoft ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

Overview: We are currently recruiting an experienced Service Engineer on behalf of our client, a leading injection moulding machine supplier to join their established team. Remit: As a Service Engineer you will have a strong electro-mechanical maintenance or service engineering background with several years experience working … with injection moulding machinery. This role will suit either current or previous experienced Service Engineers or Maintenance Engineers looking to move into a Service Engineer role. All applicants must be electro-mechanically experienced and have a good working knowledge of hydraulics & pneumatics. Responsibilities: As a Service Engineer ...

Documenting all billing information for accounts to ensure the project can be billed correctly and the Project closed. Provide regular Project updates to the customer to ensure a high level of customer service is provided. Skills & Experience: Previous telecoms experience is desirable but not essential. Knowledge ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect ...

call-out rota (paid generously) Fault finding and diagnosing issues on a variety of commercial systems Providing a high level of customer service on client sites Ensuring all work meets industry regulations and internal procedures (Bonus) Supporting fire alarm-related tasks if experienced Requirements – Security Engineer: Strong technical ...

equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales ...

equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales ...

rapport with customers Confirming orders Raising new sales orders Chasing direct deliveries Chasing stock orders Liaising with all departments in the business Providing excellent customer service to all our customers Quoting customers Assisting with account mapping Calling customers and fielding sales enquiries Providing cover for sales team Attending … customer meetings when required Assisting the sales team achieve targets set within the business To succeed in this role, you will need to have the following: Sales Support or Sales Administration experience Technology or IT industry Experience would be beneficial A good telephone manner Good organisational skills Be proficient ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

your salary! Location : Aston, Birmingham - Hybrid working after a successful training period Job Type : Full-time, permanent An exciting opportunity has arisen for a customer-centric candidate who is fluent in German to join a prestigious client known for their strong reputation within the technology sector. The primary purpose … specification sheets. Attending sales meetings and training sessions. Required Skills & Qualifications: Fluent in English and German, both speaking and writing. Previous telephone-based customer service or sales experience is highly desirable. Confidence with telephone and email correspondence. Ideally from a technical or security background. IT competent. Ability ...

lease negotiations, valuations and general professional negotiations Feasibility and development appraisals Site brokerage and at all times ensuring that high quality standards of service level and professional behaviour are adhered to Negotiation of disturbance claims following works. Consents for access across third party land for works. Assist … Surveyor and Registered Valuer ideally with experience gained within the Rural sector alongside a business development-orientated attitude with a focus on delivering excellent customer service. Compulsory Purchase experience desirable although this is not essential as we have excellent training available through our Infrastructures Academy. Rural surveying experience could ...

supporting its sales function. This position is vital in ensuring smooth day-to-day operations, accurate sales documentation, and a high standard of customer service. Working closely with account managers, technical teams, and clients, the successful candidate will help maintain efficient processes and contribute to the delivery of reliable … skills and attention to detail Strong communication and interpersonal skills Ability to work under pressure and meet deadlines Desirable: Knowledge of MSP operations and service delivery models Experience with HALOPSA and vendor portals Familiarity with IT procurement processes What this role involves: You will be working on a variety ...

administration and ad hoc tasks The ideal candidate will have: Previous experience supporting C suite level executives Previous experience in the Software as a Service (SaaS) or Tech/Growth sector. Previous experience with project management platforms e.g. (url removed), Asana Strong organisational and time management skills Good written … equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales ...