22 of 22 Permanent Customer Experience Jobs in Hertfordshire

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve customer experience at the front line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process … over $50B in annual revenue and make our stores a destination that our customers love. What will you do: This role will lead the Customer Frontline Experience value stream providing vision and strategy to guide product innovation and modernization across TJX Global Front of stores systems. You will ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering ...

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

over $50B in annual revenue and make our stores a destination that our customers love. What will you do: This role will lead the Customer Frontline Experience value stream providing vision and strategy to guide product innovation and modernization across TJX Global Front of stores systems. You willbe … partner closely with global business and technology leaders to define value stream strategy, shape multiyear roadmaps and align execution to business outcomes that drive customer experience, operational efficiency, and growth. Key Responsibilities Include: Lead the Customer Frontline Experience value stream, setting strategy and defining the long ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

Functional Consultant Genesys Location: Hatfield (with Hybrid) Join a dynamic and customer-focused team at the forefront of delivering exceptional cloud-based contact center solutions. As a Functional Consultant for Genesys Cloud, youll play a pivotal role in guiding customers through the design of their services, ensuring solutions align … with best practices and strategic objectives. Acting as the trusted advisor, youll lead conversations that shape the customer experience before handing over to our build teams for implementation. Our environment is fast-paced, collaborative, and innovative. Youll work closely with customers and internal teams to bring ideas ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

Manager - SaaS to join their team. This is a remote role with a basic salary between £35K - £40K plus commission up to £30Kpa Responsibilities: Customer Relationship Management Act as the main point of contact for existing customers. Build strong relationships to understand customer needs, challenges, and goals. Conduct … Autodesk software and other solutions effectively. Organize training sessions, webinars, and workshops to enhance user adoption. Provide guidance on best practices and workflow optimization. Customer Advocacy & Feedback Encourage satisfied customers to provide testimonials, case studies, or referrals. Together with the customer, define a success plan with clear goals ...

Microsoft 365 Platform Mentor, coach, and develop engineering mindset and systems thinking within the team. Identify improvements to TJX Microsoft 365 environment based on experience and industry expertise. Partner with other areas within IT to deliver overall improvements to TJX's operational processes and end-user experience. Author architectural … enterprise and security non-functional requirements and standards for the platforms we manage. Special projects as assigned. What you'll need We seek creative, customer-focused individuals with technical expertise and a mindset for continuous improvement. We rethink how software and infrastructure are delivered at cloud scale and work ...

continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration ...

Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process … fostering continuous learning and development Attend office location when required to support testing in the labs Skill/Knowledge Several years of Product Analyst experience within agile teams Experience supporting Quality Assurance activities across multiple projects or large-scale initiatives Strong grasp of manual and automated testing methodologies ...

Global Point of Sale (POS) and Payments Solution Delivery organization is responsible for delivering technological solutions to drive growth, enable efficiency, and improve the customer experience at the front-line in our stores. We innovate globally across all TJX banners to ensure a first-class transaction process … learning and development Attend office location when required to support test ing in the labs Skill/Knowledge 3 + years of Product Analyst experience within agile teams 1 + years supporting Q uality Assurance activities across multiple projects or large-scale initiatives Strong grasp of manual and automated ...

clients including ASOS, Nando's, Burberry, and the BBC. The aim is to help our clients gain a competitive edge and deliver the best customer experience possible. We are ranked 8th in the UK's Best Workplace 2022 list, 30th on the E-consultancy Top 100 Digital Agencies … Engaging with suppliers and 3rd parties for support, requests and opportunities, managing the relationship our clients get the best value for their services Commercial experience and high proficiency with industry standard across multiple of each: ◦ IAC tooling (Terraform preferably, or ARM/bicep and CloudFront) ◦ Core CI/ ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

transform the way customers shop online by delivering seamless, personalised, and data-driven experiences. As a fast-growing e-commerce business, they believe strong customer relationships are the foundation of long-term success. From a customer’s first interaction through to post-purchase engagement, every touchpoint matters. … shaping these experiences, driving loyalty, increasing lifetime value, and supporting sustainable growth. Role Overview As CRM Manager, you will own the end-to-end customer journey across email, SMS, and integrated platforms. You’ll be responsible for designing and delivering automated, personalised journeys that drive engagement, repeat purchase ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...