TechnicalSupportEngineer Cloud & Software Applications Fully Remote (UK) Were working with an innovative company transforming how digital experiences are built connecting cloud, software, and interactive technologies into one seamless ecosystem. Theyre looking for a TechnicalSupportEngineer with strong software and cloud troubleshooting skills who thrives in a hands-on, problem-solving environment. … About the Role Youll be the go-to technical partner for enterprise customers, resolving issues across software, infrastructure, and networking. The role blends deep technical analysis with customer collaboration, ideal for someone who enjoys understanding the why behind complex problems. What Youll Do Diagnose and resolve issues across AWS, Kubernetes , and Linux environments. Reproduce customer-reported problems using … log analysis and structured root cause investigation. Support web and app-based services , focusing on data migration , cloud performance , and network troubleshooting . Collaborate with internal engineering and security teams to deliver fast, precise solutions. Communicate directly with customer engineering teams all remotely from the UK. What Youll Bring Experience in software development and cloud systems (AWS, K8s) . More ❯
What we are looking for: Due to expansion and growth, we are seeking a TechnicalSupportEngineer II (TSE II) to support our MES-M product line. As part of our Professional Services Team, you will play a crucial role in delivering key performance metrics for the Professional Services Team. The TechnicalSupportEngineer … and quarterly business reviews), value realization, and contract renewals.To set you up for success, this position requires you to have: (Mandatory) Hands-on experience with OOP Passion for programming Technical problem-solving skills The ability to analyse and interpret codes Softwaresupport experience Security clearance will be required (if appointed) What you will be doing: Support and maintain existing … and resolution and ultimately customer satisfaction. Specifying, developing, and testing interfaces to third party systems enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements Write innovative, scalable, robust software solutions for our clients Work closely with project managers, other implementation consultants, and sales and marketing professionals More ❯
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to 30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights 6am6pm/6pm6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible working requests … from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product experience Qualifications … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to 30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights 6am6pm/6pm6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible working requests … from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product experience Qualifications … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
Role Summary : ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer … issues in a high-quality manner, measured through customer satisfaction. The Technical Customer SupportEngineer acts as the first point of contact for all ServiceMax Customers. Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving … technicalsupport cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/ More ❯
processes, reduce costs, and solve inefficiencies in a fragmented industry. Backed by top investors, it is building a high-impact team to drive long-term industry transformation. Role - Network SupportEngineer Location - London, UK Required Tech Stack - Routing, Switching, Wireless, Network Design & Deployment, Layer 14 Troubleshooting, Infrastructure as Code, API Automation, Customer-Facing Networking Compensation - 78K - 133K +Equity … Competitive) YOE - 3+ years of experience in a network engineering role, not general IT support Benefits - Perks include free meals, flexible time off, wellness memberships, parental leave, and regular team events. Roles & Responsibilities: Troubleshoot and resolve network issues across all layers (Layer 14) Manage and support remote customer networks Configure and maintain Routing, Switching, and Wireless Networks Identify … and escalate product bugs Create feature requests based on customer feedback Use Infrastructure as Code and API automation for network tasks Share expertise and mentor team members to build technical depth Requirements for the role : 3+ years of hands-on network engineering experience in fast-paced, customer-facing environments Strong expertise in Routing, Switching, and Wireless Networks across diverse More ❯
processes, reduce costs, and solve inefficiencies in a fragmented industry. Backed by top investors, it is building a high-impact team to drive long-term industry transformation. Role - Network SupportEngineer Location - London, UK Required Tech Stack - Routing, Switching, Wireless, Network Design & Deployment, Layer 14 Troubleshooting, Infrastructure as Code, API Automation, Customer-Facing Networking Compensation - 78K - 133K +Equity … Competitive) YOE - 3+ years of experience in a network engineering role, not general IT support Benefits - Perks include free meals, flexible time off, wellness memberships, parental leave, and regular team events. Roles & Responsibilities: Troubleshoot and resolve network issues across all layers (Layer 14) Manage and support remote customer networks Configure and maintain Routing, Switching, and Wireless Networks Identify … and escalate product bugs Create feature requests based on customer feedback Use Infrastructure as Code and API automation for network tasks Share expertise and mentor team members to build technical depth Requirements for the role : 3+ years of hands-on network engineering experience in fast-paced, customer-facing environments Strong expertise in Routing, Switching, and Wireless Networks across diverse More ❯
the way their employees work. Location: London, UK (potential for remote/hybrid ) Type: Fixed term contract (for 6 or 12 months) We are seeking a skilled Oracle Service Engineer to provide comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management. This … role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. Key Responsibilities: Provide end-to-end support for FIS Quantum and Echos treasury management systems Maintain static data within the Quantum environment to ensure system integrity Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers Identify … and resolve interface issues with bank statements and cashflows Configure, troubleshoot, and fix Cash Xplorer functionality Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement Learn internal systems to provide comprehensive end-to-end support to users Receive, analyze, and prioritize related support tickets Provide timely solutions to users Document resolution steps More ❯
