1 of 1 Apprenticeship Customer Service Jobs in Kingston Upon Thames

As a Customer Service Apprentice, you will play a key role in supporting our day-to-day operations, ensuring customer orders and queries are handled efficiently and professionally. This is an excellent opportunity to gain hands-on experience while working towards a recognised customer service qualification. Role Job Purpose: We are a trusted name in … the broadcast and professional video equipment industry, known for delivering high-quality products and exceptional service. As we continue to grow, we are looking for a proactive and enthusiastic Customer Service Apprentice to join our team and provide first-class support to our customers. Accurately verify and input new customer orders into our system Communicate with customers … regarding incomplete or unclear orders Keep customers informed on the progress of their orders Respond to customer queries via phone and email in a professional and timely manner Resolve any service-related issues or complaints with empathy and efficiency Work closely with the dispatch team to ensure timely order fulfilment Maintain accurate records and activity logs to ensure More ❯