Customer Service Jobs in Kingston Upon Thames

Customer Service
South London > Kingston Upon Thames

The table below provides summary statistics for permanent job vacancies advertised in Kingston Upon Thames requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 19 May 2025, comparing them to the same period in the previous two years.

6 months to
19 May 2025
Same period 2024 Same period 2023
Rank 26 49 34
Rank change year-on-year +23 -15 -1
Permanent jobs citing Customer Service 9 3 1
As % of all permanent jobs advertised in Kingston Upon Thames 5.81% 0.84% 0.63%
As % of the Processes & Methodologies category 5.88% 0.89% 0.68%
Number of salaries quoted 6 3 1
10th Percentile £25,500 £29,250 -
25th Percentile £31,813 £33,750 £60,750
Median annual salary (50th Percentile) £51,500 £42,500 £61,500
Median % change year-on-year +21.18% -30.89% +136.54%
75th Percentile £52,250 £43,750 £62,250
90th Percentile - - -
South London median annual salary £50,000 £43,000 £45,000
% change year-on-year +16.28% -4.44% +42.86%

All Process and Methodology Skills
Kingston Upon Thames

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kingston Upon Thames.

Permanent vacancies with a requirement for process or methodology skills 153 338 147
As % of all permanent jobs advertised in Kingston Upon Thames 98.71% 94.68% 93.04%
Number of salaries quoted 61 107 115
10th Percentile £38,000 £32,673 £32,500
25th Percentile £50,750 £44,000 £50,000
Median annual salary (50th Percentile) £61,000 £61,050 £62,500
Median % change year-on-year -0.08% -2.32% +25.00%
75th Percentile £67,500 £68,750 £81,250
90th Percentile £80,000 £76,550 £91,500
South London median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +10.00%

Customer Service
Job Vacancy Trend in Kingston Upon Thames

Job postings citing Customer Service as a proportion of all IT jobs advertised in Kingston Upon Thames.

Job vacancy trend for Customer Service in Kingston Upon Thames

Customer Service
Salary Trend in Kingston Upon Thames

3-month moving average salary quoted in jobs citing Customer Service in Kingston Upon Thames.

Salary trend for Customer Service in Kingston Upon Thames

Customer Service
Salary Histogram in Kingston Upon Thames

Salary distribution for jobs citing Customer Service in Kingston Upon Thames over the 6 months to 19 May 2025.

Salary histogram for Customer Service in Kingston Upon Thames

Customer Service
Job Locations in Kingston Upon Thames

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Kingston Upon Thames region over the 6 months to 19 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chessington - 3 - - 1
Surbiton +10 1 £26,000 -38.82%
Customer Service
South London

Customer Service
Co-occurring Skills and Capabilities in Kingston Upon Thames by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (33.33%) SharePoint
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 4 (44.44%) Azure
1 4 (44.44%) Azure App Service
1 4 (44.44%) Azure Storage
1 4 (44.44%) Azure Table
1 4 (44.44%) Entra ID
2 2 (22.22%) Microsoft 365
General
1 3 (33.33%) Analytical Skills
1 3 (33.33%) Organisational Skills
1 3 (33.33%) Social Skills
2 2 (22.22%) Inclusion and Diversity
Job Titles
1 4 (44.44%) 3rd Line Engineer
1 4 (44.44%) 3rd Line Support
1 4 (44.44%) 3rd Line Support Engineer
1 4 (44.44%) Support Engineer
2 3 (33.33%) Service Desk Officer
3 2 (22.22%) Analyst
3 2 (22.22%) IT Analyst
3 2 (22.22%) Service Analyst
3 2 (22.22%) Service Desk Analyst
Operating Systems
1 2 (22.22%) Windows
Processes & Methodologies
1 5 (55.56%) ITIL
2 4 (44.44%) Cloud Security
2 4 (44.44%) Data Management
2 4 (44.44%) Identity Access Management
2 4 (44.44%) Load Balancing
2 4 (44.44%) Storage Management
3 3 (33.33%) Incident Management
4 2 (22.22%) Asset Management
4 2 (22.22%) Order Management
4 2 (22.22%) Software Deployment
Programming Languages
1 4 (44.44%) SQL
Qualifications
1 6 (66.67%) Security Cleared
2 4 (44.44%) Microsoft Certification
3 2 (22.22%) SC Cleared
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 9 (100.00%) Active Directory
Systems Management
1 3 (33.33%) SCCM
Vendors
1 6 (66.67%) Microsoft
2 3 (33.33%) Cisco
3 1 (11.11%) Sun