1 to 25 of 29 Customer Service Jobs in Avon

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional … customer service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional ...

Executive to join a large and established environmental company in the West Midlands Do you enjoy working with large corporate clients, combining exceptional B2B customer service with strong data management and Excel skills? My client is looking to recruit a Senior Data executive to join their growing business … where you will be responsible for managing and analysing large volumes of data, ensuring accuracy and providing a professional and responsive service to clients. Key Responsibilities Manage and maintain large volumes of customer and operational data. Provide exceptional B2B customer service to large corporate clients. Analyse ...

variety of projects, including EV charging infrastructure, renewable energy systems, and electrical installations, while maintaining the highest standards of safety, compliance, and customer service. Role Overview You will be responsible for the installation, testing, commissioning, and maintenance of domestic electric vehicle charging equipment across Bristol and the South West. … works as required, including consumer unit upgrades, EICRs, additional circuits, lighting installations, socket installations, fault finding, remedial works and minor electrical repairs Deliver exceptional customer service and always represent our client professionally, providing excellent customer service Maintain all company vehicles, tools, and equipment in good condition ...

Wintel environment, delivering deskside support, hardware break-fix, stock management, device builds, and troubleshooting for laptops, desktops, and mobile devices. The role requires strong customer service skills, the ability to work independently, and eligibility for SC Clearance. Location: Bristol BS34 7QS Contract … configure, and repair laptops and desktop devices following training. Deliver break-fix support for HP laptops and desktop hardware. Troubleshoot and resolve incidents and service requests. Support Microsoft Windows 10/11 and Microsoft Office applications. Provide support for Skype and mobile technologies. Support Apple and Android devices. Build ...

Join us as a Business Development & Sales Support Apprentice and gain experience in sales, customer service, CRM, administration and digital business tools. You will help identify new customers, support sales enquiries and learn how a growing UK food business operates, with the chance to build a long-term … career with us. Role Administration & Office Support Managing emails and responding to customer and supplier enquiries. Maintaining electronic and paper filing systems. Processing incoming and outgoing correspondence. Scheduling meetings and preparing meeting notes. Updating company databases and CRM systems. Preparing reports, presentations, and business documents. Import & Logistics Administration Assisting ...

Data Analytics – Environmental Compliance Do you enjoy building strong customer relationships? Are you confident analysing large volumes of data in Excel? Would you like to work for a supportive business that makes a genuine environmental difference? The Rewards £35,000pa DoE 10% Bonus Flexible hours and hybrid working Training … Manager, you will: Manage a portfolio of customers as their dedicated point of contact Build strong relationships and deliver excellent customer service Analyse and manipulate large volumes of data using Excel Help customers comply with environmental legislation Explain complex data and processes in a clear, straightforward way Plan ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical … support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/Helpdesk ...

helpdesk, automated processes and phishing awareness systems Embrace new technologies, including automation and AI About You You will be organised, detail-focused and customer-focused, with strong communication and problem-solving skills. You should be comfortable supporting users and keen to learn new technologies. Experience Required At least … support experience Active Directory administration Windows 11 and Microsoft 365 support Laptop hardware support Ticket-based helpdesk systems Video conferencing equipment Strong troubleshooting and customer service skills Desirable Azure and Azure AD Microsoft or CompTIA qualifications iPhone and iOS support Power Automate Software testing ITIL The role offers ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

hardware deployment. Ability to support IT projects and large-scale technology rollouts. Strong troubleshooting skills with experience resolving complex technical issues. Excellent customer service and communication skills, able to explain technical concepts to non-technical users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

aspects of working in an agile team at MO Focus on delivering working software Build our AI capability together to maximise effectiveness Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Use TDD, automation, and a shift-left … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

laptop provided to carry out duties. Company pension scheme after qualifying period. Supportive team Opportunities for career growth Competitive salary The Role: Lead generation, customer retention and growth. Client and site visits to evaluate needs, promote products and carry out surveys. Achieving and exceeding set sales targets. Contract negotiation … pricing. Company and product presentations. Engaging with marketing to coordinate sales offerings, campaigns and promotions. Administrative duties including quote raising, record maintenance, and customer deposit payments etc. About You: Full driving license. Technical experience Consummate sales professional with a proven sales track record (essential). Excellent customer service ...

recruiting an experienced Director of Information Technology to lead the technology strategy and IT service delivery for a growing Multi Academy Trust comprising ten primary and secondary schools across North Bristol and South Gloucestershire. This senior leadership opportunity offers a salary of £66k, two days working from home … leaders, Trustees and key stakeholders Manage IT budgets, suppliers, contracts and external technology partners Lead major technology projects and digital transformation programmes Establish clear service standards, performance measures and risk controls Ensure technology supports high quality teaching, learning, safeguarding and inclusion Promote continuous improvement and a strong customer ...

technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/ ...

connected devices Strong troubleshooting skills and a practical, can-do approach Excellent organisation and the ability to work independently Great communication and customer service skills A reliable, professional and detail-focused approach A full UK driving licence and flexibility to travel regularly Location : Bristol/UK | Contract : Permanent ...

public sector markets. Role: Technician 3 Location - Bristol Duration - Till Feb 2027 Hourly rate - £25.75 via umbrella Role: Respond to and resolve incidents and service requests in a timely and professional manner. Manage and maintain onsite stock, including inventory control and regular audits. Perform hardware builds and configuration tasks … engineering role. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. We are committed to equality of opportunity for all staff and applications ...

with one of the leading transport companies in the UK this is the role for you. The Role Front line management of Drivers Supporting customer services Liasing with other depots Dispatching & Debreifing drivers Data Entry onto Excel spreadsheets Downloading drivers' cards/tachographs General office duties Required Experience ...