17 of 17 Customer Service Jobs in Avon

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees. Technology Support Technician Responsibilities Key responsibilities include: Managing and triaging Service Desk tickets, ensuring issues are categorised … Proficiency in troubleshooting hardware, software and mobile devices. Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware. Experience in a customer-service or customer-facing role. Excellent customer service skills and the ability to provide support over the phone. You will ...

Bristol | Office-Based (5 Days Per Week) Up to £30,000 + Excellent Benefits Looking to build your career within a fast-growing Managed Service Provider? We're recruiting a Technical Support Associate to support customers across a range of IT services, helping resolve issues, coordinate support activities … deliver an excellent customer experience. This is an ideal opportunity for someone with experience in a Service Desk, IT Support, Customer Support or MSP environment who enjoys working with customers and wants to develop their technical and professional skills. What You'll Be Doing Acting ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you organised, customer-focused and confident managing multiple priorities in a fast-paced environment? We're looking for a Network Services Technical Assistant to join our Network … Services team on a 12-month fixed term contract , supporting the delivery of a high-quality, right-first-time service for our customers. About the role As a Network Services Technical Assistant, you'll provide essential operational and administrative support across a range of customer-facing services, including ...

Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, between 08:00 17:00, based on scheduled shifts. Are you ready for your next career challenge?.. Role Overview: The Service Desk Analyst … Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

/mentoring system throughout your time here Focus on training and career progression Family friendly policies The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

communications and alerts. Experience using Task Manager and CRM functions. The ability to investigate and resolve application issues. Experience supporting system changes, upgrades and service improvements. Good stakeholder and supplier management skills. SQL knowledge, ideally with experience writing or amending queries. The role: We are looking for an experienced … Lead and supervise a team of up to 10 Application Support Officers. Manage the day-to-day delivery of application support services. Oversee incidents, service requests and problem resolution. Coordinate system upgrades, maintenance and application releases. Configure and support NEC Housing applications. Drive service improvements and implement best ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

product information within internal business systems Support the implementation of pricing updates and amendments Maintain data across CRM and product information management platforms Process customer term changes and promotional requests Generate reports and data extracts to support business analysis Create and update order forms and supporting documentation Update product … documentation Process order and pricing amendments accurately and efficiently Respond to internal support requests through ticketing systems Collaborate closely with colleagues across sales, finance, customer service and operational teams WHAT WE'D LOVE TO SEE Experience using SAP or a similar ERP system Previous experience within a data ...

training Flexible benefits allowance Private healthcare options Gym membership contribution Birthday off 28 days annual leave plus bank holidays Additional holiday with length of service Weekly fitness sessions Mental health and wellbeing support Monthly lunch clubs Quarterly social events Two international incentive trips every year Early finish every Friday … with professionals Strong work ethic Positive attitude Competitive mindset Resilience Desire to build a long-term career Previous experience in sales, hospitality, retail or customer service is beneficial but not essential. Apply Today Our client is interviewing immediately for their July 2026 Graduate Intake. If you're looking ...

client, we are seeking a Temporary Administrator until the end of December 2026. This role provides comprehensive administrative support for lease contracts, pricing, and customer interactions within the Technology & Lifecycle Solutions division. Reporting to the line manager, the role ensures SLA compliance, manages KYX requirements, and works closely with … internal teams including Customer Services, Finance, Credit, and Sales, as well as external partners such as brokers and manufacturers. Responsibilities will include Prepare and issue rental contracts and trading terms. Contact internal and external customers by email or phone to gather supporting information. Manage lease portal access and administer ...