22 of 22 Customer Service Jobs in Avon

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles … also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have ...

Senior Service Desk Analyst Programme Name: LCST Location: Bristol, UK (Working on site at Emersons Green, Bristol a minimum of 3 days a week) Hours: MondayFriday, 08:0017:00, (8 hour shifts) Are you ready for your next career challenge?.. Role Overview: Leidos are seeking an experienced Senior … Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast ...

respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … third party customers. Job Purpose The Test and Release Manager - Customer Engineering is responsible for planning and managing end to end testing and release activities across the Customer Engineering estate, with Salesforce Financial Services Cloud (FSC) at its core. Operating as an individual contributor, the role owns quality ...

Description Motability Operations is seeking a Product Owner to become an integral part of our Agile development team for OEM & Dealers within the Customer-B2B value stream. In this role, you will be collaborating closely with our Commercial Operations, Customer Service & Technology divisions, as well as third … manufacturer, dealer and convertor partners to successfully deliver to our customers - driving continuous improvement aligned to insight and commercial outcomes. Qualifications You are a customer-focused Product Owner (or similar) with a passion for delivering reliable, scalable services that support a wide network of partners. You enjoy solving problems ...

business is growing, and we are looking for a skilled Technical Support Administrator to join their team. Job Overview Be instrumental in supporting their customer service team by communicating with customers, providing technical support, and acting as a liaison between their purchasing, parts and customer service … hands on checking of returns Support the overall development and growth of the spare parts category. Key Responsibilities: Manning the telephone lines in Customer Service. Support the team by identifying requirements for customers. Testing of returned parts to diagnose issues Evaluate solutions and communicate them back to the customer ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve … days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You : 25 days holiday, rising ...

Description Motability Operations are currently recruiting for a Customer Application Solutions Team Manager to join our team in Bristol on a full-time 12-month secondment. This is an exciting opportunity to join a high-performing Customer Application Solutions Team (CAST) as a Team Manager. You'll work … closely with the CAST Team Manager to expand and develop an established team, integrating new workflows resulting from Connected Insurance initiatives, while maintaining service level agreements (SLAs) across existing operations. In this role you will: Lead and support the team of Account Managers to review applications that cannot progress ...

area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients … repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated ...

support analysts based in Bristol. The support team is the first line of contact for all the client queries, working conscientiously to ensure customer concerns are addressed effectively and providing resolutions within the SLA. Their companies mission is to enable Health Insurers to rapidly add value through technology solutions … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with client ...

Description Motability Operations is looking for a strategically minded, commercially focused, and customer-centric Product Manager to lead our Finance Product Team. You will be responsible for shaping the product vision and delivery strategy for the financial backbone of Motability Operations, ensuring our finance products, platforms, and processes support … range of stakeholders, balancing differing priorities and requirements to shape and evolve a strategic roadmap that maximises business value, supports financial objectives, and meets customer needs in a changing market. You bring a strong understanding of financial processes, controls, and operational considerations, alongside the ability to translate business needs ...

Team to drive forward improvements in our Education systems specifically LiquidLogic EYES. We are seeking an experienced, forward-thinking IT Application Technologist with exceptional customer engagement skills and a strong ability to lead adoption and change. In this pivotal role you will provide expert guidance overseeing the development, continuous … line support of our Liquidlogic applications primarily EYES and provide cover for LCS, LAS, EHM and ContrOCC with 2 other recently appointed Expert and Service Leads in the team An excellent understanding of Education and Childrens Social Care as well as strong understanding of local government operations and wider ...

regulatory organisations worldwide to support the delivery and management of assessments and courses. The Role On behalf of our client, we are seeking a Customer Support Executive to join the customer support team. In this role you will ensure clients gain maximum value from the software, acting … successful candidate will be enthusiastic about helping customers improve their exams and courses by using the systems capabilities effectively. 2+ years experience in a customer-facing role. Confident using technology, with examples of improving processes or workflows. A genuine interest in education and learning. Good GCSEs (or verified equivalent ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

that are required within the role To hold professional high quality renewal meetings To send appropriate, professional, and high-quality renewal preproposals Closing the customer within the four-month renewal window, and as earliest as possible within that window Maintain thorough and accurate customer service records through ...

problems with bold ideas. We're excited to announce a vacancy for an Assistant Centre Manager to join our team and help deliver exceptional service at this state-of-the-art innovation Centre. Future Space is a multi-award-winning innovation centre for high-tech businesses pushing the boundaries … Centre Director, acting as deputy when needed. You'll: Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance. Deliver outstanding customer service and help build a vibrant community of entrepreneurs. Support financial processes, including invoicing and cost control, and contribute to commercial success. Assist with ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Line Support Engineer –Hybrid - Bristol VIQU have been approached by a customer requiring a 1 Line Support contractor to provide BAU support working to triage 1 line incidents. You will be required to support a team triaging a backlog of tickets. The successful 1 Line Support will have solid … previous experience in IT Support and will be committed to delivering excellent customer service. Key skills & responsibilities for the First Line Support: Triaging incidents relating to an IT application. Experience supporting client facing software would be beneficial Supporting face to face IT Support with internal users Excellent customer ...

looking to add a Senior Full-Stack Engineer to their team working on a groundbreaking platform. Currently managing £15m per month in customer transactions and used by some of the UK’s most prominent suppliers, this high availability system helps to allow customers to self-serve, automate and drive …/ML EDI What you'll be doing You will be working on a platform with powerful ordering and self-serve features that streamlines customer service and provides an infinitely better experience on any device. The product is already extremely successful and there are plans to introduce ...

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements ...

next contract? We're working with a growing organisation in Bristol looking for a Dynamics 365 CE Contractor to support ongoing delivery across Sales, Customer Service, and Field Service. What you'll be doing: Configuring and customising Dynamics 365 CE Supporting Power Platform solutions (Power Apps/Power … requirements Contributing to ongoing system improvements and enhancements What we're looking for: Strong experience with Dynamics 365 CE (Sales/CS/Field Service) Solid Power Platform skills Confident working in agile environments Strong stakeholder communication The details: £300/day (Outside IR35) Hybrid - 2 days onsite ...

immediate value to customers. It’s simple to understand, easy to sell, and requires no technical background. This means you can build a large customer base quickly and start earning recurring income from day one. Once you’ve demonstrated success with the core product, you’ll unlock access … potential of AI, you’ll fit right in. Your Background Might Include: Telephone sales Tele marketing Telesales openers Merchant services Automotive sales Customer service Call centres experience Debt collectors SME business experience Your Skills/Traits: Organised and self-motivated Resilient and goal-oriented Excellent communicator Fast learner ...