7 of 7 Customer Service Jobs in Basingstoke

Project Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to … underpin their business and daily operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.? Co-ordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site. Maintain relationships with key partners to More ❯

work for a Leading and growing IT solutions provider within their sales support and order management team. This role is responsible for managing and processing a high volume of customer orders accurately through to delivery. Full training and onboarding provided. Candidate requirements: Good IT and administrative skills with the ability to use multiple systems Experience in a similar role … E.G. Sales Administrator, Sales Coordinator, Customer Service Administrator. High levels of accuracy and attention to detail Effective communication skills when dealing with customers and internal teams Experience of using an ERP system (SAP would be highly advantageous). Sales Administrator - The role: Receipt of customer PO's, verify all information is present, correct errors with stakeholders and … PO system Checking inventory to determine availability of requested products/services Raising purchase requisitions and/or advising stakeholders to purchase stock Raising internal RMA/Credits on customer accounts and associated procedures Creation of customer quotations using internal system on request, ensuring competitive pricing and lead times. Management of your quotes to ensure they are updated More ❯

AM to 4:30 PM. Training: Comprehensive training will be provided. What You'll Do: As a Product Support Coordinator, you will play a vital role in delivering exceptional customer service and technical support. Your responsibilities will include: Receiving and testing customer returns to ensure product quality. Providing first-line technical support after testing is completed. Utilising More ❯

email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line IT support or helpdesk role Strong communication and problem-solving skills Familiarity with Windows More ❯

to Friday, 37.5 hours a week. Benefits: -Weekly pay-Free on site parking-Monday to Friday-Working for a well established business in an exciting industry Duties: -Deliver exceptional customer service at all times and seek managerial support when necessary.-Prioritise support requirements-Answer technical help-line calls to provide customers with advice on products-Identify customer needs, solving fault queries-Product selection guidance-Installation and programming advice-Respond efficiently to email enquiries and call-back requests-Record information about calls to improve service management Requirements: - Previous experience providing technical telephone support- Previous experience in mechanical/engineering environment advantageous - Great communication skills- Proven experience working within a technical positionIf you are interested, please call More ❯

producing documentation and maintaining the product's lifecycle management Essential Experience: Proven hands-on experience with vCentre, storage solutions and Windows environments. Worked on low level engineering documentation Excellent customer services skills, collaborating with clients to update and inform of project progress. Benefits: Ongoing training and certificates along with personal development plans. 25 days annual leave plus Bank Holidays. More ❯

per annum Hours: Full-time - Monday to Thursday 9:00-5:30, Friday 8:00-4:30 Contract Type: Permanent What You'll Do: Receive and test customer returns. Provide first-line technical support while delivering exceptional customer service. Troubleshoot and resolve issues with precision and care. Maintain daily productivity and workflow reports. Regularly review and update process More ❯