16 of 16 Customer Service Jobs in Basingstoke

Overview We are seeking a motivated and detail-oriented Returns & Warehouse Operative to join our team. The successful candidate will be responsible for managing customer returns, providing excellent customer service over the phone, processing returned products, and supporting warehouse operations including picking, packing, and stock control. … returned products in line with company procedures. Assess returned items and accurately record return reasons and outcomes. Update internal systems with return information and customer records. Liaise with customers regarding return enquiries, warranties, refunds, and replacements. Ensure returns are handled efficiently and within agreed service levels. Customer ...

Service Delivery Manager Basingstoke/London £45K - £55K per annum Due to continued growth our client is recruiting for a Service Delivery Manager to take ownership of the overall customer service experience, acting as the primary point of contact for all service-related matters. … this role, you will ensure customers receive a consistently high standard of IT service delivery while driving continuous service improvement and operational excellence. You'll develop a strong understanding of each customer's environment by aligning people, processes and technology to deliver effective managed services. You will ...

will be responsible for testing, validating, commissioning and troubleshooting electrical systems, control panels and equipment to ensure they are safe, reliable and compliant with customer requirements, industry standards and relevant legislation. Working within the Customer Service Department, you will support the successful delivery of equipment by carrying … electrical testing, fault-finding and technical investigations. You will work closely with Engineering, Production and Service teams while also providing technical support to customers when required. Duties: Implement and execute test plans and procedures for electrical components, control panels and associated systems. Carry out functional, performance and safety testing ...

including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. Role Summary: To contribute to supplier retention by increasing customer satisfaction — assessing and verifying supplier submissions in a timely, accurate manner and resolving issues proactively. Job Responsibilities: The Assessor is responsible for delivering accurate … channels in an efficient and timely manner — requesting data updates, providing further information, or resolving and escalating issues where applicable. Provide accurate responses to customer queries, seeking clarification where required to ensure the correct response is given. Deliver an outstanding level of quality and customer service across ...

Organisations across the globe depend on us to help secure and connect their digital infrastructures.In support of our continued growth, we are seeking a Service Operations Administrator to join our Service Business team. This is a varied and evolving role that combines operational administration, service renewals, logistics … coordination, asset management and supplier engagement. We are specifically seeking candidates with previous experience working within a cyber security, Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) services environment.Working within a small and highly collaborative team, you will play a key role in ensuring operational processes ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

week. Responsibilities as a Technical Sales Advisor: Provide sales, technical and commercial support. Receive and process sales enquiries/quotations. Developing and maintaining strong customer relationships to foster loyalty and repeat business. Maintain and update CRM database. Capture and record relevant sales and technical data as required. Provide … exceptional level of customer service at all times. Build relationships with other departments, such as accounts and warehouse. Requirements for this position: Excellent telephone manner Previous customer service experience Confident Microsoft user Strong attention to detail Own transport due to rural location The Technical Sales Advisor ...

advisor relationships with key decision makers through face-to-face engagement.Form and execute strategic account plans to drive growth and deliver value.Negotiate high-value customer opportunities with confidence and credibility.Identify incremental business opportunities through strong customer relationships.Coordinate internal resources across sales, operations, and specialist business units.Lead board-level … engagement activity aligned to customer objectives.Deliver value propositions that balance customer needs with margin expectations.Gather insights through account profiling and analysis to maximise opportunities.Ensure accurate reporting and pipeline management in CRM systems.Promote and drive adoption of TD SYNNEX’s e-commerce platform (InTouch).Maintain and improve customer ...

with key decision makers through face-to-face engagement. Form and execute strategic account plans to drive growth and deliver value. Negotiate high-value customer opportunities with confidence and credibility. Identify incremental business opportunities through strong customer relationships. Coordinate internal resources across sales, operations, and specialist business units. … Lead board-level engagement activity aligned to customer objectives. Deliver value propositions that balance customer needs with margin expectations. Gather insights through account profiling and analysis to maximise opportunities. Ensure accurate reporting and pipeline management in CRM systems. Promote and drive adoption of TD SYNNEX's e-commerce ...

Field Service Engineer - Medical Imaging (South) Full-time | South England (Hampshire/Berkshire/Oxfordshire/Wiltshire) | £42,000-£48,000 + Company Vehicle + Bonus + Benefits A unique opportunity has opened for a Field Service Engineer to join a well-established, UK-leading provider of medical … imaging technology . The role blends technical field service support with consultative sales and close collaboration with commercial teams, making it ideal for someone who enjoys both engineering and client-facing work. The Company: With a legacy dating back over 50 years, this company is a recognised leader ...

Service Co-ordinator £35,000 - £45,000 + Benefits Hybrid Working | Basingstoke We're partnering with a growing organisation within the cyber security and managed services sector who are looking to appoint a Service Coordinator to join their Service Operations team. This is an excellent opportunity … managing supplier relationships, support renewals and logistics activities within a fast-paced technology environment. The successful candidate will play a key role in ensuring customer support agreements remain active, operational processes run smoothly and supplier commitments are delivered on time. The Role You'll be responsible for coordinating support ...

recruiting for my client, an established engineering business based in Basingstoke, Hampshire. They are looking to recruit an Electrical Test Technician to join their Customer Service team, predominantly based at their Basingstoke facility with UK and overseas travel required to support customers when needed. This is an excellent … testing, validating, commissioning and troubleshooting specialist electrical systems and equipment, working closely with engineering and production teams as well as supporting commissioning activities at customer sites. Electrical Test Technician Responsibilities: Carry out testing on electrical components, control panels and associated systems. Complete functional, performance and safety testing on electrical ...

with energy and ambition to develop and progress within. The Company Leading provider of innovative technology solutions, specialising in high-quality products and exceptional customer service. Our client's commitment to excellence drives them to deliver cutting-edge solutions that meet the evolving needs of their clients The Role … Technical Support team, suppliers, dealer network, customers, and internal stakeholders, you’ll coordinate every return, repair, and replacement with accuracy, efficiency, and professionalism. Your customer-focused approach will help build trust, strengthen relationships, and ensure each case is handled with care from start to finish. Key Responsibilities Customer ...

required and contribute to reporting for senior leaders and governance committees. Help lead and develop the Data Protection team, promoting continuous improvement and excellent customer service. What we're looking for Experience in a Data Protection, Privacy, Governance, Risk, or Compliance role. Experience supporting a Data Protection Officer ...

week. This is an excellent opportunity for someone with data protection experience who enjoys problem-solving, stakeholder engagement, and delivering a high-quality customer-focused service with a collaborative approach. What you'll be doing Act as a key point of contact for data subjects, managing and responding … stakeholder management skills. Ability to work independently and manage priorities in a fast-paced environment. Sound judgement, discretion, and a strong commitment to customer service. ...

Teller Cash Recyclers), Cash sorters, DTP (desk top products), software and services. Key ResponsibilitiesMaintain and develop existing distributor relationships to provide excellent customer service. Identify and qualify new business opportunities and new markets for all Glory products and solutions. Identify and appoint new distribution channels in the designated region. … management/sales role with an intentional remit. Proven success in growing sales through the management and establishment of an international distribution channels. Exemplary customer interaction and negotiation skills. Fluency in English Qualifications:High degree of commercial acumen. Extensive experience of proven success selling Cash automation solutions. REQUIRED SKILLS ...