4 of 4 Customer-Centricity Jobs in Bedfordshire

enhance analytics capabilities, ensuring tools, platforms, and processes deliver maximum commercial value. Drive a culture of continuous improvement, innovation, and customer-centric thinking across the organisation. Line manage x2 members of staff. Profile A successful Customer Insight and Analytics Manager should have: Proven ...

driven customer service capabilities such as Salesforce Einstein, Agentforce or similar tools. Experience within travel, leisure or another customer-centric contact centre environment. WHAT YOU'LL GET IN RETURN Up to 20% maximum bonus PMI 7% pension contributions Excellent staff travel benefits ...

prepared and supported throughout their stay. Working closely with Digital Product, F&B, ancillaries, digital, data and ecommerce stakeholders, you’ll shape customer-centric communications that protect conversion, reduce complaints and support commercial objectives Role: CRM Manager Contract Type: FTC until August 2027 Location: Whitbread Court ...

revenue growth. You will lead initiatives across the guest journey from booking confirmation to post-stay, working with multiple teams to shape customer-centric messaging. You will design and manage automated service journeys, collaborate with digital, data and Tech teams, and continuously optimise messaging through #J ...