26 to 50 of 51 Customer Insight Jobs in Berkshire

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

Senior Manager, Marketing Technology 📍 London, UK | 🏢 Global Luxury Brand | 🕰 Full-time | Hybrid Are you passionate about marketing technology and creating seamless, personalized customer journeys ? Excited to lead transformative tech projects in luxury retail? A prestigious global brand is seeking a Senior Manager, Marketing Technology to join their Customer … critical role, with a major focus on enhancing Clienteling capabilities and rolling out a new Content Management System (CMS) to power best-in-class customer experiences across Europe. 🔥 What You'll Do Lead the Clienteling platform strategy and enhancements — helping frontline teams deliver more personalized customer experiences. Manage … end implementation of a new Content Management System , enabling richer, more dynamic content delivery. Shape and drive the overall Marketing Technology roadmap aligned to customer-centric goals. Oversee research, selection, deployment, and optimization of CRM, CMS, and marketing tools. Collaborate across Marketing, Digital, IT, and Legal teams to ensure More ❯

platform. Key Responsibilities: Product Strategy: Develop and communicate a clear product vision and strategy to align with Zeigo's business objectives, market trends, and customer needs. Define the product roadmap, prioritize features, and make data-driven decisions to deliver maximum value to customers. Cross-functional Collaboration: Collaborate closely with … sprint planning. Foster a culture of iterative development, experimentation, and continuous improvement. Market Research and Analysis: Stay updated on industry trends, competitive landscape, and customer insights to identify growth opportunities and enhance product offerings. Conduct market research, gather user feedback, and leverage data analytics to make informed product decisions. More ❯

platform. Key Responsibilities: Product Strategy: Develop and communicate a clear product vision and strategy to align with Zeigo's business objectives, market trends, and customer needs. Define the product roadmap, prioritize features, and make data-driven decisions to deliver maximum value to customers. Cross-functional Collaboration: Collaborate closely with … sprint planning. Foster a culture of iterative development, experimentation, and continuous improvement. Market Research and Analysis: Stay updated on industry trends, competitive landscape, and customer insights to identify growth opportunities and enhance product offerings. Conduct market research, gather user feedback, and leverage data analytics to make informed product decisions. More ❯

CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and … About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to … loyalty. Work with platforms such as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s More ❯

CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of Marketing, you will leverage customer insights and … About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement CRM campaigns that support business goals from acquisition to … loyalty. Work with platforms such as Emarsys, SAP, D365, Wunderkind, and GA to track data and inform decisions across all stages of the customer journey. Be the authority on customer and engagement health, providing ongoing insights and performance updates to the business. Full accountability for Russell & Bromley’s More ❯

Who we are We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space. From Company Formation and … Legal Support to Virtual Offices, Call Answering, and Live Chat solutions, we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us. … Job Summary We’re looking for a Senior Product Manager to lead the vision, strategy, and execution of both our customer-facing and internal products. In this key role, you’ll work closely with cross-functional teams—including engineering, design, and operations—to develop innovative solutions that transform how More ❯

evolution of our Competitions Portal. You’ll own the product roadmap, working closely with our development team to scope, build, and deliver an exceptional customer experience. With a strong focus on customer engagement and data-driven decision-making, you’ll optimise the platform for both short and long … with our major broadcasting client. Key ResponsibilitiesProduct Strategy & Roadmap (40%) Define and own the product roadmap for our platform Prioritise development initiatives based on customer insights, data, and business goals. Establish success metrics and communicate priorities across teams. Execution & Delivery (30% ) Collaborate with development team to scope, build, and … business objectives. Test and refine releases to maintain the highest standards of quality and usability. User Experience & Data-Driven Decision Making (30%) Champion the customer experience, leveraging UX best practices to improve engagement and retention. Use data and analytics to identify opportunities for optimisation. Balance commercial objectives with user More ❯

realisation, and create a best-in-class client experience for users of our platform. You will develop and implement scalable strategies to proactively manage customer health, drive product adoption, and identify expansion opportunities. Your leadership will ensure that clients receive exceptional support, strategic guidance, and measurable value from our … exceptional service and support. Utilise data analytics to gain insights into client behavior, preferences, and trends. Implement strategies based on data analysis to optimize customer engagement and satisfaction. Provide valuable customer insights to shape marketing and product development strategies. Provide regular reports to senior management, highlighting key client More ❯

Growth DTC Brand London, £40,000 – £50,000 Are you a data-driven CRM specialist who thrives at the intersection of strategy, performance, and customer experience? This is a unique opportunity to join a mission-led DTC brand that's redefining the industry across Europe, with strong commercial momentum … customers, and a truly passionate team. As Senior CRM Specialist, you'll take ownership of digital communications for a fast-growing product line, driving customer retention and revenue across email, push, and SMS. You’ll partner cross-functionally with Product, Creative, Operations and BI teams to craft and execute … campaigns that engage, convert, and add real customer value. This is a hands-on, high-impact role for someone ready to step up, shape strategy, and own execution in a high-growth e-commerce environment. Key Responsibilities: Build and deliver CRM campaigns that boost adoption of digital add-ons More ❯

Growth DTC Brand London, £40,000 – £50,000 Are you a data-driven CRM specialist who thrives at the intersection of strategy, performance, and customer experience? This is a unique opportunity to join a mission-led DTC brand that's redefining the industry across Europe, with strong commercial momentum … customers, and a truly passionate team. As Senior CRM Specialist, you'll take ownership of digital communications for a fast-growing product line, driving customer retention and revenue across email, push, and SMS. You’ll partner cross-functionally with Product, Creative, Operations and BI teams to craft and execute … campaigns that engage, convert, and add real customer value. This is a hands-on, high-impact role for someone ready to step up, shape strategy, and own execution in a high-growth e-commerce environment. Key Responsibilities: Build and deliver CRM campaigns that boost adoption of digital add-ons More ❯

lead strategic research efforts across markets, competitors, and emerging technologies while bringing structure and clarity to product planning through data analysis, opportunity sizing, and customer insights. This is a high-impact role ideal for someone who enjoys combining analytical thinking with market intuition and who is excited to work … Product Managers to explore new product opportunities, validate assumptions, and structure go or no-go decisions. Work cross-functionally to synthesize internal product data, customer feedback, and qualitative research into actionable insights. Own and maintain a market intelligence and research stack by producing periodic briefs and strategy documents for More ❯

role, you will own and drive the product strategy and execution for our mobile-first hospitality platform, focused on premium queuing, commerce, and seamless customer experiences for major food and beverage (MFB) environments. As part of a new Digital and Data transformation, you will step in to lead mobile … the next phase of innovation and growth. Responsibilities • Define and lead the end-to-end mobile product strategy across premium queuing, commerce, and digital customer journeys. • Translate business vision into an actionable roadmap with clear priorities, success metrics, and outcomes. • Collaborate closely with engineering, design, operations, and commercial teams … to ensure consistent, high-quality execution. • Drive continuous improvement of the mobile product experience based on customer insights, data, and emerging technology trends. • Champion the voice of the customer in a B2C environment, ensuring intuitive, efficient, and enjoyable user experiences. • Establish agile product processes and foster a culture More ❯

prospects and customers through on-the-ground efforts. Your Role at Orange Logic: Develop and execute regional marketing campaigns to drive pipeline growth and customer acquisition. Collaborate closely with the sales team to create personalized marketing plans aligned with regional sales goals. Manage field events, webinars, trade shows, and … partner marketing activities to build brand awareness and generate leads. Conduct market research to identify regional opportunities and challenges. Gather and share customer insights to inform product positioning and messaging. Monitor competitive activity within the region to adjust strategies accordingly. Develop strong relationships with local partners, influencers, and key … customer accounts. Act as a brand ambassador at industry events, conferences, and networking opportunities. Measure and analyze the effectiveness of field marketing efforts, providing insights to improve future campaigns. Maintain regular communication with marketing leadership, presenting data-driven recommendations. Ideal Qualifications: Bachelor's degree in Marketing, Business, Communications, or More ❯

Development – Work closely with, to understand strategy and fit with Product Development roadmap Sales and Account Development - Work closely with, to obtain market and customer insights Exco – Work with to communicate successes and challenges with regards technical integrations Person Specification Ability to work well within small teams Very high … level of communication skills and is comfortable being customer facing, and presenting to customers with little documentation to support the conversation, understanding that these communications at a senior level (internally and externally) will directly impact the success of the initiative Possess an in depth understanding of the commercial cards More ❯

Development – Work closely with, to understand strategy and fit with Product Development roadmap Sales and Account Development - Work closely with, to obtain market and customer insights Exco – Work with to communicate successes and challenges with regards technical integrations Person Specification Ability to work well within small teams Very high … level of communication skills and is comfortable being customer facing, and presenting to customers with little documentation to support the conversation, understanding that these communications at a senior level (internally and externally) will directly impact the success of the initiative Possess an in depth understanding of the commercial cards More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

campaigns. Develop and implement strategies to increase traffic, improve conversion rates, and maximise return on investment. Collaborate with data and analytics teams to integrate customer insights and business data into campaign strategies. Budget Management Work closely with the VP of Growth to manage the paid search budget effectively, ensuring … testing tools and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns More ❯

ts and value proposition of their solutions. Market Intelligence & Analysis : Become the expert on the education SaaS market, including understanding key trends, competitor activities, customer needs, and the unique challenges and opportunities within K-12, higher education, and potentially other academic segments. Customer Insights: Develop a deep understanding … of target academic personas through research, direct engagement, and collaboration with sales and customer success teams. Translate these insights into effective marketing strategies and product positioning. Go-to-Market Strategy: Develop and execute comprehensive go-to-market strategies for new product launches and feature releases within the education sector … and participation in industry events. Product Feedback & Iteration: Serve as a key liaison between the market and our product team, providing valuable feedback on customer needs and market trends to inform product development and roadmap decisions. What We're Looking For Significant experience of teaching and assessing in Higher More ❯

ts and value proposition of their solutions. Market Intelligence & Analysis : Become the expert on the education SaaS market, including understanding key trends, competitor activities, customer needs, and the unique challenges and opportunities within K-12, higher education, and potentially other academic segments. Customer Insights: Develop a deep understanding … of target academic personas through research, direct engagement, and collaboration with sales and customer success teams. Translate these insights into effective marketing strategies and product positioning. Go-to-Market Strategy: Develop and execute comprehensive go-to-market strategies for new product launches and feature releases within the education sector … and participation in industry events. Product Feedback & Iteration: Serve as a key liaison between the market and our product team, providing valuable feedback on customer needs and market trends to inform product development and roadmap decisions. What We're Looking For Significant experience of teaching and assessing in Higher More ❯

a globally consistent, differentiated brand identity Drive brand-led campaigns and messaging that position the company as a trusted B2B partner Ensure seamless, aligned customer experiences across all brand touchpoints Promote internal brand understanding and application across teams and regions Lead communication efforts around key moments (e.g. acquisitions, strategic … launches) Use research, performance data, and customer insights to guide brand evolution and investment What You’ll Bring: Extensive experience in brand strategy, communications, or marketing—preferably within B2B tech or enterprise services Proven track record in developing and managing global brands with strong positioning Outstanding storytelling abilities and More ❯

Senior Security Operations Center Analyst - Permanent - Hybrid Bestman Solutions is working with a leading customer data science company to hire a senior security operations analyst to bolster its global information security team. This is a fantastic opportunity to work with a market-leading business, contribute to cutting-edge security …/IPS, vulnerability scanners, and web proxies Scripting or programming (Python, PowerShell, Bash, etc.) Join a global leader at the forefront of data-driven customer insights, where you’ll contribute to meaningful projects using cutting-edge technology. Enjoy the benefits of flexible work arrangements and a genuine focus on More ❯

the Market Access department and cross-functionally with the Franchise teams, Global partners, Public Affairs, and Medical Affairs. Main responsibilities: Healthcare system expertise and customer insights Ownership of the market access plan for the assigned therapy area Delivery and coordination of the Market Access input to brands, to support … partners About you Proven experience in Market Access and NHS knowledge is essential Understanding of NHS policy Deep understanding of the business Strategic thinking Customer focus Ability to prioritize and time-management skills Demonstrated ability to work cross-functionally Strong interpersonal and communication skills Why choose us? Bring the More ❯

A leading global lifestyle brand is seeking a Project Manager to support the implementation of a Customer Data Platform. You will join Customer Insights & Experience team to manage technological projects, ensuring seamless integration and utilisation of customer data. Key Responsibilities: Coordinate activities with Supplier & IT PMO, set More ❯

account acquisition and expansion while managing substantial accounts in Cell Biology and Transfection. By rigorously gathering and communicating pivotal market trends, competitive activities, and customer insights, this role informs strategic decisions and improves Lonza's market positioning. This position is ideal for those determined to drive key initiatives to … elevate sales and who have a proven track record of elevating customer engagement and success! Please note that this role will include 50% travel Key responsibilities: Develop lasting connections with customers and key collaborators. Serve as a trusted adviser, driving deal closure through consultative selling. Represent the company at … conferences, symposia, and webinars. Identify cross-selling and next-sale opportunities within customer workflows. Address complex technical inquiries for strategic accounts, providing innovative solutions and ensuring blocking issues are resolved effectively. Support field technical activities for Cell Biology and Transfection product lines as needed. Empower the sales team with More ❯