3 of 3 Customer Insight Jobs in Reading

Customer Operations Executive - Mobile Telecoms Location: Greater Reading - 3 days/week in office Permanent A leading organisation within the UK’s digital infrastructure sector is seeking a Customer Operations Executive to support the delivery of outstanding customer experience across its B2B ecosystem. Operating at the heart … organisation works closely with customers, landlords and partners to enable critical digital infrastructure. As the business continues to expand its propositions and enhance customer experience, the Marketing & Customer Operations team plays a key role in driving operational excellence, insight-led decision making and measurable improvements in customer ...

respectful communication. Demonstrating Accountability by taking initiative, sharing lessons learned, and upholding high standards. Striving for Service Excellence by proactively adding value, sharing customer insights, and seeking innovative ways to enhance the customer experience. Embracing Authenticity by valuing diverse perspectives, communicating openly—even in challenging situations—and fostering ...

products and services to target and generate high quality leads, pipeline and revenueSALES ENABLEMENT -Build locally adapted marketing materials and value proposition for targeted customer segment-Map key players and potential strategic partners. Identify targets on segment and facilitate first discussions-Work with Account team, Solution Sales, PLMs … deployment of segment offers on existing customer base-Work closely with the sales teams to establish clear customer insights (strategic priorities, organizational leverage & obstacles, purchasing criteria)-Contribute to answer local RFPs and RFQs to deliver revenue, including the gathering of all local intelligence supporting the recommendation of pricing ...