26 to 33 of 33 ITSM Jobs in Berkshire

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your xkybehq responsibilities: Def All potential candidates should read through the following details of this job with care before ...

reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT … auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools/business units. Collaborate with ...

manner. The hours are 9am - 5.30pm Salary £30k - £35k DOE Key Responsibilities - IT Support & Operations - Actively manage and resolve issues and requests through the ITSM ticketing system - Provide end-user support, troubleshooting hardware, software, and access issues - Assist with joiners, movers, and leavers - Support local break/fix issues … local and small-scale IT projects - Security, Compliance & Best Practice - Assist with IT audits and maintenance of ISO 27001 and Cyber Essentials certifications - Follow ITSM methodology, ensuring issues are tracked, documented, and resolved efficiently - Adhere to IT security best practices and change management processes - Modern Workplace Responsibilities - Manage and troubleshoot ...

seeking an experienced Technical Design Authority (TDA) with strong expertise in BMC Helix and ITSM architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. … Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace and Smart IT. Design scalable, secure solutions using Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto ...

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure … stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture ...

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure … stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture ...

read the below overview and requirements for this employment opportunity completely. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure … stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5 years in BMC Helix/Remedy ITSM architecture ...

expert for cloud and network infrastructure — making sure everything runs like clockwork. Day to day, you'll: • Tackle escalations from 2nd Line support via ITSM tooling. • Manage PKI certificates for network devices (physical & virtual). • Roll out firmware, software, and security updates for network hardware. • Partner with design and engineering … running: • Cloud: Broadcom NSX-T • Firewalls: Cisco Firepower Management Centre • Network Devices: Cisco IOS, NXOS & FXOS Juniper JUNOS • Authentication: Cisco ISE • Monitoring Tools: SolarWinds • ITSM Tools: Hands-on experience managing incidents and changes • Cloud Familiarity: Broadcom vCenter (usage experience) ________________________________________ What We're Looking For An experienced network engineer who loves ...