16 of 16 Incident Management Jobs in Berkshire

Company description: ClearCourse Job description: Technical Support Lead (Payments/API/Incident Management) Location: Reading Competitive salary + benefits ClearAccept is expanding, and were hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used … Investigate issues using Datadog, Postman, SQL, MongoDB Analyse API logs, JSON payloads and system behaviour Support merchant onboarding, transaction flows & payouts Build and improve incident processes, SLAs and playbooks Identify recurring issues and drive root-cause fixes What Youll Bring Strong experience in Technical Support or Incident Management ...

Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner … etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Software application support for applications both commercial off the shelf and customer developed. Perform ICMS ...

Azure). You will demonstrate experience handling escalations, ideally within an MSP environment and have an understanding of security tooling, SIEM, EDR, vulnerability/incident management, as well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/ ...

Azure). You will demonstrate experience handling escalations, ideally within an MSP environment and have an understanding of security tooling, SIEM, EDR, vulnerability/incident management, as well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/ ...

Azure). You will demonstrate experience handling escalations, ideally within an MSP environment and have an understanding of security tooling, SIEM, EDR, vulnerability/incident management, as well good written and verbal communication and being used to working to SLA’s Holding CompTIA Security, Microsoft Azure Fundamentals/ ...

server performance, network connectivity, and application service issues, have familiarity with monitoring tools such as ConnectWise RRM, SolarWinds, PRTG, Datto, LogicMonitor or similar. With incident management experience and excellent communication skills. A starting salary of up to £35,000 plus benefits is on offer. ...

like Zero Trust and intelligence-led security, and continuously improve security posture. Hands-On Expertise: Conduct risk assessments, threat modelling, and gap analyses. Support incident management and security assurance activities. What We’re Looking For Proven experience as a Cyber Security Architect in complex, regulated environments. Strong technical … expertise in Microsoft Azure architecture , secure software development, identity management, and security testing. Familiarity with financial services or pensions is highly desirable. Excellent communication and stakeholder engagement skills. Ability to lead and deputise for the Security Manager when required. Relevant certifications (e.g., CISSP, CISM, CCSP) and knowledge of frameworks ...

IR35) Overview Specialist Engineer Roles & Responsibilities Configuring routers and switches in line with the design documents (IP data perspective). Onboarding devices onto network management platform. Racking and staking relevant devices in Data Centres. Attending internal meetings and working closely with the project managers to agree and deliver project … hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management (rare occurrence). need your write up/summary or 2/3 bullet points on the below skills 1. Configuring routers ...

National Gas Account Roles & Responsibilities Configuring routers and switches in line with the design documents (IP data perspective). Onboarding devices onto network management platform. Racking and staking relevant devices in Data Centres. Attending internal meetings and working closely with the project managers to agree and deliver project implementation … hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management (rare occurrence). For more info, please contact mahanthi@Lsarecruit.co.uk ...

working across product and technology. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. Incident Management – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/ ...

associated building services systems. Reporting to the Shift Manager, you will operate as a Low Voltage Authorised Person (LVAP) and work closely with engineering management and client stakeholders to ensure all maintenance activities are delivered safely, compliantly, and in line with site policies, procedures, and service level agreements. … RESPONSIBILITIES Carry out planned and reactive maintenance across all building plant, equipment, and systems Respond to Building Management System (BMS) alarms and complete emergency fault rectification Operate as a Low Voltage Authorised Person, ensuring all safety documentation and switching procedures are completed to a high standard Issue, control ...

maintain, and document proactive alerting systems and health checks for internal and external connectivity (e.g., FIX, REST APIs). Drive operational excellence through robust incident management, process improvement, and knowledge-sharing across regions. Play a key role in onboarding new trading desks, products, and exchanges—delivering low-latency ...

hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Key skills, experience + tasks will include: Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto … network management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice Hands-on expertise with Cisco routers and switches ...

design reviews, guide architecture decisions, and support engineers in navigating trade-offs around performance, cost, and reliability. Champion operational excellence — strong observability, testing discipline, incident response, and SLO ownership. Collaborate with Product & Design to define technical requirements, prioritise roadmaps, and drive measurable outcomes. Tech Environment You'll Influence Primary … complex data pipelines and high-throughput systems. Ability to coach engineers across multiple levels while maintaining hands-on architectural and design credibility. Excellent delivery management — simplifying ambiguity, unblocking dependencies, and driving predictable execution. What Success Looks Like Your squad of 4 consistently delivers high-quality software and scalable data ...

hours standby support (min. 1 in 6 ROTA basis), with a requirement to travel to a location if a physical intervention is required during incident management. Key skills, experience + tasks will include: Hands-on expertise with Cisco routers and switches (e.g., 3850s, Nexus 9k, ISRs, ASRs), Cisco related … catalyst devices. Configure routers and switches in line with design documents (IP data perspective) Onboard devices onto the network management platform Rack and stack relevant devices in Data Centres Attend internal meetings and work closely with project managers to deliver the implementation plan Strong knowledge of Cisco ...

roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor … able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental ...