1 to 25 of 33 Change Management Jobs in Birmingham

the Chief Digital and Information Officer (CDIO) to support the delivery of Digital & Data strategies and help drive a cohesive vision, embedding a data-driven culture, and leading the change required to modernise services, improve decision-making, and support the GPA's mission to deliver smarter, better, greener estate. In parallel, the role will stay connected to Government-wide … Digital, Data & AI strategies to ensure strategic alignment. This is a high-impact role requiring strategic thinking, technical expertise, strong stakeholder engagement, and change leadership. Acting as a senior advisor on digital and data items, providing strategic direction for digital transformation programmes and data maturity improvement across the GPA. Job Description The Head of Strategy & Transformation plays a critical … strategies and strategic goals. Provide strategic direction for the digital & data transformation programmes. Provide expert advice to senior leaders and ensure alignment with wider government Digital, Data & AI strategies. Change Leadership Lead the end-to-end digital and data transformation agenda, driving cultural and organisational change across GPA. Establish seamless change assessments which regularly capture digital & data More ❯

site maintenance and track work across various equipment Assist in resolving basic faults and confirm fault details as part of incident investigation and resolution Update incidents using the Service management toolset and provide updates to the customer, engineers and managers on the status where required Provide service support and has an understanding in the delivery of Incident, Change and Configuration management The duties of an Apprentice are detailed in subsequent sections. Performing in this role requires that certain activities are carried out within the following process areas: Support of Incident and Service Requests Assist with Configuration Management updates Assist with Change Management updates Awareness of Release Management Awareness of Problem Management Incident and Service Requests: In respect to Incident & Service Request Management, the Apprentice is expected to: Monitor Incidents assigned to the team and assist with management to resolution Ensure accurate incident status and investigation information is recorded by on a regular basis Support delivery of customer Sales orders and queries within Service Requests and track fulfilment and More ❯

the job Job summary Within the Digital, Data & Technology area of the NCA, as are constantly evolve and expand our capabilities we need people with strong experience of service management practices to ensure that new Services are designed to support our end users in the delivery of their functions. The quality of the services delivered by the NCA directly … privacy policy notice for details on how your data is handled.Privacy Policy Notice Your role will sit within the Service Design & Transition team and you will utilise your Service Management experience and knowledge to provide expertise to project teams, ensuring incoming services align to ITIL-based processes. Your role will involve translating the project's technical service and end … internal and/or external) functions: Will adhere to and respect Service Design & Transition processes, as well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement. Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design: Collaborating with internal More ❯

delivery across the organisation. As a senior leader in IT, you'll shape the direction of our support function, drive continuous improvement, and play a key role in incident management, change control, and vendor relationships. Your leadership will ensure we not only meet but exceed our service targets, keeping systems running efficiently and delivering an outstanding experience for … users. Key Responsibilities Service Leadership & Management Lead, develop, and inspire the 1st & 2nd Line Support teams, maintaining high standards of consistency, quality, and service delivery. Effectively manage team resources, drive high performance through KPI tracking, and foster a culture of continuous improvement. Take overall ownership of IT service availability, aiming for 99%+ uptime and optimal system performance. Incident … Problem Management Oversee both standard and major incidents, ensuring prompt resolution and proactive steps to prevent recurrence. Lead Root Cause Analysis (RCA) investigations and implement actionable solutions to enhance system stability. Monitoring & Reporting Utilise ITSM toolsets (e.g., Ivanti Neurons) to track service effectiveness and leverage data for process optimisation. Monitor customer satisfaction, colleague productivity, and identify opportunities for automation. More ❯

is looking to recruit a Permanent ITSM Support Engineer- Remote. £50k-£55k. Key Role Responsibilities Responsibilities: • Platform Administration - Oversee the configuration, optimisation, and administration of the ITSM/Case Management tool, ensuring they are up to date, secure, and tailored to meet the organisations ever-evolving needs. • Service Design - Scope requirements, implement and enforce best practices aligned with ITIL … framework to create new service areas, and configure workflows and automation rules for process efficiencies. • Incident and Problem Management - Implement and monitor robust incident and problem management practices, ensuring our teams have an effective response to cyber security issues, and minimising service disruptions. • Change Management - Coordinate change management processes to manage risks associated with … in adherence to the ITIL framework, applying best practices to boost operational efficiency, service quality, and end-user satisfaction and also conduct regular assessments for optimisation. • Service Catalogue & Asset Management - Maintain and update the service catalogue and asset inventory, ensuring alignment with cyber security requirements and business priorities. • Audit - continuous audit of processes, user groups & permissions, system stability and More ❯

ensure that all releases are delivered efficiently, with minimal disruption to users and business operations. Key Responsibilities Own and manage the end-to-end Salesforce release lifecycle, including sandbox management, deployment planning, and release governance. Coordinate with development, QA, and business teams to schedule, test, and deploy changes to Salesforce environments. Ensure release documentation, change logs, and rollback … new releases and support regression testing and defect resolution. Work with internal stakeholders to align release planning with business priorities and seasonal operational needs. Monitor and enforce compliance with change management policies and governance processes. Required Skills & Experience Proven experience as a Salesforce Release Manager or in a similar Salesforce DevOps/change management role. Strong … knowledge of Salesforce platform architecture, configuration, and release management practices. Experience with version control systems (e.g., Git) and CI/CD tools for Salesforce. Familiarity with tools such as Gearset, Copado, or similar release management platforms. Excellent stakeholder communication skills and the ability to coordinate across technical and non-technical teams. Ability to work independently and remotely, with More ❯

effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert, this team seeks to fulfil the vision of our clients, partners and employees through … platforms like Ariba, S4, Concur & Fieldglass. The Product Enablement & Transformation team partner with senior leadership, process owners, Spend Management Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management's objectives & key results. Role Overview As a Product Manager/Owner for ProFees, you will need to work within our Professional Services category, owning … tools like Fieldglass and other MSP-owned applications to progress and enable our Consulting, Advisory, Temp Staffing and Non-employee strategy. You will be required to drive change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP. You will need to utilize internally built applications to ensure our leadership and business stakeholders have access More ❯

Associate location_on Birmingham, West Midlands, England, United Kingdom TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. … Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO … in development or production environments Proficiency in Java or Python, Shell scripting, Linux, SQL, Sybase ASE/IQ Ability to read and debug code Experience in software release and change management OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE): Financial services industry experience Knowledge of Fixed Income products Degree in Computer Science At Goldman Sachs, we commit our people More ❯

TEAM/ROLE: Application Support Specialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a dynamic … Analyzing and resolving application issues Debugging code and identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND … in development or production environments Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ Ability to read and debug code Experience in software release and change management Strong communication skills OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE) Financial services industry experience Knowledge of Fixed Income products Degree in Computer Science ABOUT GOLDMAN SACHS At More ❯

days on-site, full-time) Employment Type:/Contract Salary: Competitive, based on experience Company Overview: We are a leading financial institution committed to excellence in compliance, risk management, and technological advancement. We are currently seeking an experienced IT Banking Auditor to join our Internal Audit team in Birmingham. This is a critical role, offering the opportunity to evaluate … standards. Key Responsibilities: Plan, coordinate, and execute IT audits within banking systems, infrastructure, and applications. Assess the design and operational effectiveness of IT controls including cybersecurity, data privacy, access management, change management, and disaster recovery. Identify key risks and control weaknesses, providing practical and strategic recommendations for remediation. Evaluate compliance with internal policies, industry best practices, and More ❯

/SR188 Completion of the relevant section of the DID Submitting completed Design Packages for Design Compliance Audit Ensuring all design changes are managed in accordance with the design change management process defined as per NG Attending Design Review meetings (DRMs) and Hazard review meetings (HRMs) as required Review and certify the design packages and issue the DCAAR … and its architecture Participate in technical discussions with customers and suppliers, handle site queries and take necessary actions up to as-built documentation Secondary engineering budget, schedule, forecast, risk & change management activities. Secondary engineer of large and complex EHV/HV Air & Gas Insulated Substation (AIS & GIS) projects in UK. Technical solutions Provide technical solution for substations comprising … Fluency in English - both written and spoken About Linxon Shaping energy solutions to empower sustainable connectivity. We combine Hitachi Energy's deep technological knowledge and Atkins Realis's project management expertise to create a company dedicated to substations - we are Linxon. Linxon's vision is to deliver the best market offering for turnkey substation projects through world-class power More ❯

the current/future Group IT vision and strategy. SKILLS AND EXPERIENCE: Significant experience of technical project delivery in a multi business unit environment. Experience of budget and expenditure management in a project environment. Understands different Project Management methodologies such as Waterfall, Rapid Application Development, or Agile SCRUM; Knowledge of various project management tools to develop a … Path Method (CPM) to assess and report on risks in project schedule; knowledge of corrective action steps to reduce risks and mitigate problems. Strong technical knowledge with sound project management experience; Sound Knowledge of IT infrastructure and architecture Ability to communicate effectively in both technical and non-technical terms Strong communication skills (Written and Verbal) Schedule Management skills … Supplier Management Facilitation Analytical skills for problem solving within technical projects Change management Qualifications Required: Bachelor’s degree (or higher) – OR - Significant professional work experience. Recognised project management qualification and accreditation such as PRINCE2 Practitioner, MSP, PMI, APMP or Agile. Please send over a CV ASAP. More ❯

DevOps division), data centre services, and operating system management. Networking responsibility encompasses LAN, Corporate WAN, Corporate WiFi, and secure access capability. The role is accountable also for IT Service Management, leading the provision of the common 1st line service desk, 2nd line on site support teams, service delivery design and management, and continual service improvement. This role has … disciplines and the healthcare domain. They will need to exercise sound, pragmatic judgement, operationally (service integration, incident resolution and technical troubleshooting/problem solving), in delivery (both technology and change management aspects), and in managing third-party commercial relationships. The post holder will be a senior member of the Security, Data and Protection Services Directorate and part of … will also be responsible for defining UKHSA's product/platform offer to meet UKHSA's business strategy and needs with respect to workplace applications/platforms, IT service management and infrastructure and networks., They will manage and improve the security, cost-effectiveness, availability and resilience of the service provision of workplace applications/platforms, IT service management More ❯

clients. This is a strategic, consultative role where you'll help shape customer value propositions, support business growth, and drive digital transformation. Key Responsibilities; Collaborate with Customer Solutions, Account Management, and Commercial teams to design and present compelling supply chain solutions for key clients and prospects. Actively support strategic bid processes (RFIs, RFQs, RFPs), ensuring that solution designs meet … customer requirements and position the business as a value-driven partner. Lead the project management of solution development, from initial qualification to value proposition delivery and execution. Conduct demonstrations of the company's supply chain technology products, gathering feedback to support continuous improvement. Identify new feature requirements and support the evolution of digital supply chain tools and platforms. Use … continuous improvement, working closely with internal teams to drive operational excellence. Skills and experience; Proven experience in supply chain, logistics, or freight forwarding, ideally in a solutions, consultancy, project management, or implementation role. Strong communication and influencing skills, comfortable engaging with clients at all levels including senior leadership. Experience managing or supporting strategic sales processes (RFx, solution design, value More ❯

responsible for overseeing the end-to-end implementation of the ERP across multiple countries in Europe for a wholesale distribution business. This role requires a deep understanding of Warehouse Management Systems (WMS), Business-to-Business (B2B), and Business-to-Consumer (B2C) operations. Occasional travel within Europe will be required. Reporting into the group IT manager. Key Responsibilities: - Lead and … processes. - Demonstrated ability to manage projects across multiple countries with diverse regulatory requirements. - Experience in data migration, system integration, and stakeholder management. - Excellent problem-solving, decision-making, and risk management skills. - Strong communication and leadership skills, with the ability to engage and influence stakeholders at all levels. - Proficiency in project management methodologies (Agile, Waterfall, or hybrid approaches). … Willingness to travel occasionally across Europe as needed for project implementation. Preferred Qualifications: - PMP, PRINCE2, or relevant project management certification. - Experience in change management and end-user training for ERP systems. - Knowledge of financial and supply chain modules within NetSuite. - Experience working in a multinational environment. More ❯

Specialist is to ensure the smooth operation and optimization of Zscaler's cloud-native security platform. You will be part of the engineering team responsible for the deployment and management of Zscaler across the business. If you're passionate about cloud security and want to be at the forefront of innovation, this role is for you. This role is … maintaining a Zscaler environment Experience rolling out Zscaler across an organisation Understanding of current Cyber Security threats to our industry & motivation to protect BT from malicious adversaries. Embedding transformational change and benefits management: able to analyse, plan and implement enduring change affecting systems, processes and particularly people. Able to identify, plan, realise and measure policy benefits. Stakeholder … management: able to work across the organisation to engage and influence stakeholders at all levels in support of project objectives. Self starter: able to work out what needs to be done in a complex situation and set a direction for self Creative thinker: able to think around a problem and come up with creative solutions Experience Required for the More ❯

the Senior Managers & Certification Regime (SM&CR). Define and track key performance indicators (KPIs) to assess and report on the compliance health of the organisation. Develop and maintain management information (MI) systems, leveraging group capabilities to collect, analyse, and report compliance data. Lead the design and delivery of bespoke compliance training tailored to the needs of the consumer … goals. Demonstrate expertise across multiple regulatory regimes, applying this knowledge to strengthen compliance frameworks. Ensure high accuracy in compliance gap analysis, process documentation, and risk identification. Act as a change agent, driving the identification and execution of regulatory change initiatives. Communicate compliance insights effectively, using data storytelling and analytics to influence business decisions. Apply strong business acumen, understanding … internal and external networks, promoting collaboration and best practices from across the industry. Skills and Experiences Skills Strong planning and organisational skills with high attention to detail Excellent project management capabilities across multiple complex initiatives Advanced data storytelling and analytical thinking Business acumen, including financial literacy and understanding of business KPIs Effective communication and presentation skills for diverse audiences More ❯

secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for … junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level … with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online More ❯

underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders to align service delivery with business needs. Drive continuous improvement and automation across … services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a 24/7 on-call rota for major incident management. Deputise for the … Director of Digital Workspace as needed. Experience & Knowledge: Strong background in IT service delivery management, ideally in a fast-paced, agile environment. Hands-on experience with Azure services and automation tools (e.g. PowerShell, Azure Automation). Solid understanding of DevOps practices, cloud platforms, and operational processes. Proven ability to manage SLAs, drive service improvements, and collaborate across multidisciplinary teams. More ❯

employment law, GDPR, and internal policies. Identify and mitigate project risks and issues proactively. Manage stakeholder communications and provide regular status updates to senior leadership. Oversee system testing, training, change management, and go-live activities. You should have:- Very Strong Project Management experience, covering systems implementation, ideally including Time and Attendance Systems . Familiarity with Agile and … methodologies Proven track record of delivering complex, multi-year technology projects. Strong knowledge of T&A systems (e.g., Softworks, Kronos, SAP SuccessFactors, Workday ). Excellent communication, leadership, and stakeholder management skills. Willingness and ability to travel regularly across the UK and Northern Ireland - a valid driving license is required. More ❯

IT department - ideally in the Food Industry. Essential: E xperience implementing and supporting Time & Attendance systems Strong problem-solving skills with a process-oriented mindset Excellent communication and stakeholder management skills Comfortable working unassisted and managing multiple priorities Willingness and ability to travel regularly across the UK and Northern Ireland Full UK driving license Desirable: Experience in manufacturing or … environments Experience of 24/7 physical work environments and the nuances of overnight workers Familiarity with complex integrations with Payroll and HR systems Project delivery and/or change management experience Hybrid working arrangements will be available, where possible, dependent on project timelines More ❯

related projects, ensuring priorities and requirements are reflected while coordinating with wider operational teams. What experience are we looking for in our Senior Renewals Manager? Extensive experience in Renewals Management within an IT VAR or technology/software-focused business. Proven ability to develop and implement strategy and operational transformation programmes. Track record of improving revenue, margin, retention and … customer experience through renewals process optimisation. Excellent stakeholder engagement and collaboration skills across diverse teams and levels. Strong analytical mindset and ability to make data-led decisions. Experience in change management and championing automation initiatives. Good knowledge of vendor ecosystems and licensing/renewals frameworks. If you're ready to take on a strategic, transformational role in renewals More ❯

a role that blends technical insight, process improvement, and people-first leadership. Keywords: Business Systems | Sage | ERP | CRM | MIS | Engineering | Continuous Improvement | Stakeholder Engagement | Operations | Process Optimisation | System Development | Change Management | ROI | Multi-Site | Service Industry Apply Now This is a rare opportunity to take on a key leadership role within a dynamic and growing business group. If … you're someone who takes a hands-on, people-focused approach and wants to drive meaningful change-apply today via Steve Tomlinson at Pertemps Birmingham, Hagley Road. More ❯

Taking information from customer and or project specifications and turning those into completed design definitions and leading the implementation of those changes for the project. Compliance with a stringent change management process, where levels of accuracy of proposed implementation activities will be subject to the fullest review and delivery must follow the agreed plan. You can bring your More ❯

and well managed. You will also act as an escalation point for support issues such as loss-of-service incidents, maintenance and problem investigations and will be experienced in change management. This is an excellent opportunity for an accomplished Systems Engineer to join a market leading business that offers an attractive range of benefits and clearly defined career path. More ❯