to understand their evolving needs and identify additional service opportunities. Monitor of shipments (Export/Import) whiles providing updates to Clients Develop a comprehensive sales strategy delineating target markets, client segments, and revenue objectives. Formulate an action plan comprising sales tactics, timelines, and milestones to meet or surpass revenue targets. Collaborate closely with internal teams, particularly operations and customerMore ❯
support opportunities for customers to expand usage of the company’s solutions and services. Advocacy – Turn satisfied customers into advocates by encouraging case studies, testimonials, and referrals. RESPONSIBILITIES: CustomerOnboarding & Adoption Lead onboarding and training for new customers. Ensure smooth implementation and early realization of value. Promote adoption of key features aligned with customer goals. Relationship … of contact for assigned accounts. Build strong, long-term relationships with decision-makers and end users. Conduct regular business reviews to measure progress and outcomes. Manage large-scale onboarding programs for EDI trading partners, including: -Close collaboration with delivery teams to ensure on-time project completion. -Weekly and monthly internal and external stakeholder meetings. -Preparing and sharing progress More ❯
generation to deal closure. Provide accurate sales forecasts and present opportunity plans at director level. Engage mobile sales specialists and pre-sales teams to support opportunities. Ensure seamless onboarding of new clients by liaising with internal teams. Maintain CRM records and complete ad hoc reports as required. Understand the principle drivers in CRM systems such as Microsoft Dynamics … makers and presenting at director level. Skills & Competencies: Results-focused with a proactive, go-getter attitude. Strong judgement and relationship-building skills. Consultative approach with a clear understanding of client needs. Excellent self-management and prioritisation skills. Commercially astute with solid financial acumen. What We Offer: 33 days holiday (inclusive of bank holidays), increasing with service. Annual pay reviews More ❯
Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
An opportunity has arisen for a graduate calibre Client Support Assistant to join their team. Working as part of a European Central Hub this role will be the first point of contact for clients. This role is ideal for an analytical individual with exceptionally strong client relationship experience. This role will progress it a Client Account Manager … and suppliers and building relationships Providing compliance support and managing online billing systems Managing the on-boarding process for new clients Applicants will have previous relevant experience including managing client expectations and relationships and working across multiple systems. You will have excellent strong customer service skills, attention to detail and reporting ability. Katie Bard is acting as an agency More ❯
Birmingham, West Midlands, England, United Kingdom
Katie Bard (Angela Mortimer Plc)
An opportunity has arisen for a graduate calibre Client Support Assistant to join a fabulous Tech team in their London feel offices.. Working as part of a European Central Hub this role will be the first point of contact for clients. This role is ideal for an analytical individual with exceptionally strong client relationship experience. This role will … progress it a Client Account Manager with huge scope for development. You will be focused on delivering the highest level of service and innovative ways to improve processes. You will also work collaboratively with other departments within the business. You will be: Managing all incoming queries via multiple sources. Investigation of problems and seeking resolutions and escalate where required. … and suppliers and building relationships Providing compliance support and managing online billing systems Managing the on-boarding process for new clients Applicants will have previous relevant experience including managing client expectations and relationships and working across multiple systems. You will have excellent strong customer service skills, attention to detail and reporting ability. Katie Bard is acting as an agency More ❯