16 of 16 Client Onboarding Jobs in the West Midlands

3rd line support for complex issues – including root cause analysis, bug fixes, and performance tuning Triage and escalate issues where needed Document integration processes and support activity Support onboarding of new clients and roll-out of new features Participate in a support rota covering UK and CST time zones What you will need: Strong experience with SQL and More ❯

issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Customer Success Team Manager to manage the full customer lifecycle, including renewals, to ensure More ❯

to understand their evolving needs and identify additional service opportunities. Monitor of shipments (Export/Import) whiles providing updates to Clients Develop a comprehensive sales strategy delineating target markets, client segments, and revenue objectives. Formulate an action plan comprising sales tactics, timelines, and milestones to meet or surpass revenue targets. Collaborate closely with internal teams, particularly operations and customer More ❯

support opportunities for customers to expand usage of the company’s solutions and services. Advocacy – Turn satisfied customers into advocates by encouraging case studies, testimonials, and referrals. RESPONSIBILITIES: Customer Onboarding & Adoption Lead onboarding and training for new customers. Ensure smooth implementation and early realization of value. Promote adoption of key features aligned with customer goals. Relationship … of contact for assigned accounts. Build strong, long-term relationships with decision-makers and end users. Conduct regular business reviews to measure progress and outcomes. Manage large-scale onboarding programs for EDI trading partners, including: -Close collaboration with delivery teams to ensure on-time project completion. -Weekly and monthly internal and external stakeholder meetings. -Preparing and sharing progress More ❯

Permanent Ludlow £45,000 pa - £50,000 pa Hybrid Our client deliver operational excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than … built on empowerment, community, and continuous growth. They believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.Joining our client means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the … disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably.You'll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. You More ❯

Permanent Ludlow £45,000 pa - £50,000 pa Hybrid Our client deliver operational excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more … on empowerment, community, and continuous growth. They believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it. Joining our client means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the … disciplinary team as we expand into the North American market. This hybrid role combines hands-on integration delivery with 3rd line support responsibilities, ensuring our platform integrates seamlessly with client systems and performs reliably. You'll work closely with customers and internal teams to design, implement, and support integrations with systems such as student records, finance, and access control. More ❯

generation to deal closure. Provide accurate sales forecasts and present opportunity plans at director level. Engage mobile sales specialists and pre-sales teams to support opportunities. Ensure seamless onboarding of new clients by liaising with internal teams. Maintain CRM records and complete ad hoc reports as required. Understand the principle drivers in CRM systems such as Microsoft Dynamics … makers and presenting at director level. Skills & Competencies: Results-focused with a proactive, go-getter attitude. Strong judgement and relationship-building skills. Consultative approach with a clear understanding of client needs. Excellent self-management and prioritisation skills. Commercially astute with solid financial acumen. What We Offer: 33 days holiday (inclusive of bank holidays), increasing with service. Annual pay reviews More ❯

Infrastructure Project Manager – Cheadle, Manchester (Office-based) Starting Salary: £35,000 - £48,000 per year We’re looking for a proactive, organised, and client-focused Project Manager to join our growing team. If you enjoy taking ownership, keeping delivery on track, and working closely with both clients and technical teams, this could be your next step. What you’ll … be doing Managing projects from approval through to completion — from onboarding new clients to delivering migrations, security projects, and hardware rollouts. Acting as the main point of contact for clients throughout delivery. Coordinating schedules and resources across multiple teams. Tracking budgets, timelines, and ensuring accurate billing. Helping refine internal processes to improve project delivery. What we’re looking More ❯

Red Recruitment is recruiting a Technology Sales (BDM) to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self … approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Technology Sales (BDM): Proven success and experience in a new business More ❯

Red Recruitment is recruiting a Technology Sales (BDM) to join our client, a telecoms and technology company who are recognised as a leader in their field. In this position, you will play a critical role in driving growth by identifying, targeting, and converting new business opportunities. This is a high-impact, results-driven role suited for a dynamic, self … approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Technology Sales (BDM): Proven success and experience in a new business More ❯

with decision-makers in facilities and property management. Use the CRM system to track interactions, manage pipelines, and forecast future business. Collaborate with internal teams to ensure smooth onboarding of new clients. Maintain a strong understanding of the company's services and industry standards through … provided training. What We're Looking For Excellent communication skills, especially over the phone. Confidence and resilience in a sales environment. Ability to build rapport and develop long-term client relationships. Organised and able to manage multiple leads and follow-ups. Comfortable using CRM systems and forecasting tools. Previous experience in sales or business development. What's on Offer More ❯

CRM Marketing Executive West Midlands (2x Days a Week in Office) £35,000-£40,000 The Company I'm working with a fast-growing challenger bank that's on a mission to reinvent savings for the UK market; they've More ❯

An opportunity has arisen for a graduate calibre Client Support Assistant to join their team. Working as part of a European Central Hub this role will be the first point of contact for clients. This role is ideal for an analytical individual with exceptionally strong client relationship experience. This role will progress it a Client Account Manager … and suppliers and building relationships Providing compliance support and managing online billing systems Managing the on-boarding process for new clients Applicants will have previous relevant experience including managing client expectations and relationships and working across multiple systems. You will have excellent strong customer service skills, attention to detail and reporting ability. Katie Bard is acting as an agency More ❯

An opportunity has arisen for a graduate calibre Client Support Assistant to join a fabulous Tech team in their London feel offices.. Working as part of a European Central Hub this role will be the first point of contact for clients. This role is ideal for an analytical individual with exceptionally strong client relationship experience. This role will … progress it a Client Account Manager with huge scope for development. You will be focused on delivering the highest level of service and innovative ways to improve processes. You will also work collaboratively with other departments within the business. You will be: Managing all incoming queries via multiple sources. Investigation of problems and seeking resolutions and escalate where required. … and suppliers and building relationships Providing compliance support and managing online billing systems Managing the on-boarding process for new clients Applicants will have previous relevant experience including managing client expectations and relationships and working across multiple systems. You will have excellent strong customer service skills, attention to detail and reporting ability. Katie Bard is acting as an agency More ❯

and fast-paced setting. Role Overview: As a Technical Administrator , you will play a vital role in ensuring the smooth running of our technical department by assisting with documentation, client communications, appointment scheduling, and general administrative duties. Key Responsibilities: Format technical documents to meet company standards. Send welcome and renewal packs to clients. Schedule and confirm appointments for technical … consultants. Prepare and send training confirmation letters and certificates. Take minutes at staff and technical meetings. Maintain accurate and up-to-date client files. Assist in the distribution of the monthly technical newsletter. Onboard new clients and ensure a smooth transition. General Office Duties: Answer telephone calls and handle inquiries. Manage incoming and outgoing post and faxes. Maintain office More ❯

Dynamic SaaS Sales professional required by well-established midlands-based SaaS solutions provider who will play a key role in driving B2B sales and new customer acquisition within the UK Telco and utilities markets. As an experienced Senior Sales Exec More ❯