Client Onboarding Jobs in the West Midlands

10 of 10 Client Onboarding Jobs in the West Midlands

Client Onboarding & Account Manager

Bromsgrove, England, United Kingdom
Hybrid / WFH Options
Boxcey
Client Onboarding & Account Manager Salary: £28,000 – £34,000 (based on experience) Location: Hybrid – Romsley B62 0LG We’re Boxcey & Seed — two fast-growing businesses working with exciting global brands and ambitious challengers. We’re scaling quickly and now need a Client Onboarding & Account Manager to join our team and play a key role … in welcoming new clients, managing ongoing relationships, and keeping Shopify operations running smoothly. This is a hands-on role working closely with the founders to deliver an exceptional client experience from start to finish. You’ll be the calm, organised, and friendly link between clients, suppliers, and our internal team — ensuring every product, order, and artwork flows correctly through … the process. What you’ll be doing Client Onboarding & Account Management • Act as the main point of contact for clients via WhatsApp and email, providing fast, reliable communication. • Guide new clients through onboarding and setup — from product creation to artwork approval and launch. • Manage day-to-day client relationships, keeping projects on track and More ❯
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Client Onboarding & Account Manager

worcester, midlands, united kingdom
Hybrid / WFH Options
Boxcey
Client Onboarding & Account Manager Salary: £28,000 – £34,000 (based on experience) Location: Hybrid – Romsley B62 0LG We’re Boxcey & Seed — two fast-growing businesses working with exciting global brands and ambitious challengers. We’re scaling quickly and now need a Client Onboarding & Account Manager to join our team and play a key role … in welcoming new clients, managing ongoing relationships, and keeping Shopify operations running smoothly. This is a hands-on role working closely with the founders to deliver an exceptional client experience from start to finish. You’ll be the calm, organised, and friendly link between clients, suppliers, and our internal team — ensuring every product, order, and artwork flows correctly through … the process. What you’ll be doing Client Onboarding & Account Management • Act as the main point of contact for clients via WhatsApp and email, providing fast, reliable communication. • Guide new clients through onboarding and setup — from product creation to artwork approval and launch. • Manage day-to-day client relationships, keeping projects on track and More ❯
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Software Consultant

Evesham, Worcestershire, England, United Kingdom
Ambis Resourcing
will start with supporting Cin7 customers , answering queries, and getting to know the platform inside out. Over time, you'll take on more project-based work, supporting implementations, customer onboarding, and custom configuration. You'll use your real-world understanding of warehouse and distribution operations to bridge the gap between end users and the software. What's on More ❯
Employment Type: Full-Time
Salary: £20,000 - £25,000 per annum
Posted:

Lead Software Engineer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
ByteHire
Principal PHP Software Engineer Reference: BH-357p Job Type: Permanent Location: Fully Remote with in-person meetups every 2 months Salary: up to £100,000k per annum About The Client: Our client is a fast-growing HealthTech company rethinking pharmacy workflows. They replace outdated systems with smart hardware and provide full onboarding and training. Their platform … powers operations, integrates with NHS services, and supports robotics. Theyre hiring a Principal PHP Software Engineer to lead engineering, drive improvements, and mentor the team. Overview: Our client is looking for a Principal PHPSoftware Engineer to take a leading role in their engineering team. Youll be hands-on with their Laravel-based backend, while also guiding architectural decisions, mentoring … with the leadership team to report monthly technical progress, including involvement in NHS stakeholder meetings and cross-functional updates. Collaborate with support and installation teams to ensure smooth customer onboarding and operational stability. Take ownership of platform stability, patching processes, and software security. Design and optimise MySQL (RDS) databases for performance and scale, particularly for data retention and More ❯
Employment Type: Permanent, Work From Home
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Customer Success Consultant

Birmingham, England, United Kingdom
B2BE
support opportunities for customers to expand usage of the company’s solutions and services. Advocacy – Turn satisfied customers into advocates by encouraging case studies, testimonials, and referrals. RESPONSIBILITIES: Customer Onboarding & Adoption Lead onboarding and training for new customers. Ensure smooth implementation and early realization of value. Promote adoption of key features aligned with customer goals. Relationship … of contact for assigned accounts. Build strong, long-term relationships with decision-makers and end users. Conduct regular business reviews to measure progress and outcomes. Manage large-scale onboarding programs for EDI trading partners, including: Close collaboration with delivery teams to ensure on-time project completion. Weekly and monthly internal and external stakeholder meetings. Preparing and sharing progress More ❯
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Business Development Manager

Birmingham, West Midlands, United Kingdom
SER (Staffing) Ltd
Business Development Manager United Kingdom (Remote) 40k-50k DOE plus commission 25 days holidays plus bank holidays plus car allowance Company Overview My client is Driving Innovation in Fleet Management. They are a fast-growing provider of Fleet Management and Intelligence software, transforming how organisations manage vehicle compliance and operational efficiency. We're looking for an ambitious, results-driven … persuasive product presentations and tailored demonstrations. • Lead contract negotiations and close deals to drive revenue. • Collaborate with internal teams (Sales, Marketing, Product, and Onboarding) to ensure smooth client acquisition and handover. Skill & Experience • Proven success as a BDM or similar role in B2B SaaS, fleet, or vehicle compliance industries. • Demonstrated ability to consistently achieve or exceed sales … targets. • Strong negotiation, presentation, and relationship-building skills. • Ability to understand complex client needs and align solutions accordingly. • Proficiency in CRM platforms and sales automation tools (e.g., HubSpot, Salesforce). In Return Competitive base salary up to 50 DOE plus commission and car allowance. Great opportunities for career growth and business development. SER-IN More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Supply Chain SAP Key User

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Robert Walters
customers to understand requirements and translate them into SAP functionality. Manage inventory processes including cycle counting and stock control. Analyse system data to identify and implement improvements. Support onboarding of new customers into the warehouse system. Maintain and report on test matrices for system … changes. Collaborate with international SAP teams to ensure system alignment. Provide operational support to warehouse teams. Deliver training and development for SAP support staff. Drive continuous improvement initiatives across client operations. Candidate Profile Experience as a SAP Key User in an ERP environment. Strong working knowledge of SAP WMS, Power BI, and Microsoft Office tools. Proven ability to liaise More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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Technical Support Engineer

Halesowen, West Midlands, United Kingdom
Hybrid / WFH Options
Airedale Catering Equipment Group Limited T/A The Airedale Group
through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we offer the complete end-to-end solution to our extensive client base. We have long-standing relationships with many of the biggest multi-site brands in the UK. Job Overview: We are seeking an experienced customer service professional to join … users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT and kitchen appliance system performance and report on key metrics. Assist in customer onboarding and training on IoT system usage. Proactively identify any issues within the data and maintain tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly More ❯
Employment Type: Permanent, Work From Home
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Sales Graduate

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Spitfire Network Services
door ? Successful applicants will be eligible to apply for a rental deposit loan Responsibilities May Include the Following: ? Learn, assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet … and day-to-day account management to allocated customers ? Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. ? Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. ? Assist other departments in More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Technical Support & Implementation Coordinator

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
MVP
the rollout, maintenance, and evolution of their platform. This is a customer-facing role where youll manage internal technical requests, external development work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between … the platform Liaise between customers, internal teams, and external developers Translate customer and business needs into clear technical specifications Manage and test change requests and new features Support customer onboarding, training, and occasional on-site visits Assist the sales team with technical input on customer projects Build and maintain dashboards and reports in Tableau (training provided) Use basic More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:
Client Onboarding
the West Midlands
25th Percentile
£46,250
Median
£47,500
75th Percentile
£48,750
90th Percentile
£58,000