16 of 16 Client Onboarding Jobs in the West Midlands

enables a better customer experience while delivering efficiency and value for local authorities and service providers alike. Role Overview We are seeking a proactive, client-focused Onboarding & Implementation Project Specialist to join our growing NPP Operations team. This role combines responsibility for onboarding and implementing … Parking Operators with the delivery of first-line client support. The successful candidate will serve as the primary point of contact throughout the onboarding journey, ensuring a smooth transition from initial requirements gathering through testing and go-live to ongoing operational support. Key Responsibilities Onboarding ...

Build and maintain strong relationships with clients, internal stakeholders, and third-party suppliers Produce project reports, status updates, and presentation material for internal and client meetings Support both Agile and Waterfall project delivery methodologies where required Identify opportunities to improve project processes and client onboarding experiences … customer-first mindset Advanced Microsoft Office skills, including Excel, Word, and PowerPoint High attention to detail and excellent problem-solving skills The client are very big on training and development - You will get a clear career progression plan. Apply Now. Project Coordinator Birmingham (Hybrid 2/3 days ...

services operating outside of contract. Stakeholder Collaboration Partner with Sales, Customer Success, Finance, and Operational teams to ensure seamless contract administration. Support customer onboarding and offboarding activities from a contractual perspective. Facilitate smooth internal handovers and ensure key information is communicated effectively. Governance & Compliance Maintain approved templates, schedules ...

site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute ...

Major accounts with service-related tasks, such as escalations and queries Be accountable for direct customer communications, both verbal and written Support the onboarding of new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service ...

contract renewals and retention initiatives Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience … similar account management, customer success, client relationship management, B2B sales or business development role. You will be commercially minded and confident using CRM tools to manage account activity. The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes an incentive around strategic ...

clients Build and manage a pipeline of qualified opportunities through outbound prospecting, events, and network-led referrals Manage commercial negotiations, compliance requirements, and onboarding handoffs with precision Help define the GTM playbook as the team scales, with a clear path to a leadership position The product Multi-currency … into or working within high risk verticals (Gaming, Gambling, Crypto, FX, or similar) Understanding of compliance, KYB, and regulatory considerations relevant to high risk client onboarding A genuine hunter mentality, comfortable building pipeline from scratch and running deals top to bottom Confident engaging at C-suite ...

team work faster, smarter and more consistently using tools like Claude & Chat, automation platforms and modern workflow systems. You’ll help improve claims management, client onboarding, renewal preparation, proposal packs, CRM notes, insurer comparison workflows, follow-ups, internal templates and day-to-day broker support. ...

high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. You will be accountable for delivering exceptional onboarding and activation experiences for Open GI’s customers, ensuring that all solutions are implemented efficiently, accurately, and to the highest standards. You will lead … equivalent (preferred). Relevant software development and delivery certifications. Experience Extensive experience of managing within a multiuser, enterprise scale organisation. Proven experience leading customer onboarding, implementation, Programme Management Office (PMO), or delivery functions Demonstrable experience in project and programme delivery across complex customer environments. Proven experience of delivering ...

will lead and develop the teams responsible for getting new customers live on the company’s software platforms. You will oversee the full customer onboarding journey, from implementation and data migration through to project delivery, training alignment, governance and continuous improvement. This role would suit someone with … Responsibilities Lead the implementation function across implementation, data migration, programme management and project management. Own the strategy, standards and delivery framework for customer onboarding and implementation. Ensure customer projects are delivered on time, within budget and to agreed quality standards. Improve and standardise delivery methodologies, tools, templates ...

looking for an experienced Implementation & Training Consultant to deliver successful software implementations across our client's technology portfolio. You'll guide customers through the implementation journey, from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering … closely with Product, Sales and Customer Success teams to provide a seamless customer experience. What you'll bring: Experience delivering software implementations or customer onboarding projects. Experience providing customer training, workshops or user enablement. Strong customer-facing, communication and stakeholder management skills. Knowledge of software configuration, integrations ...

customer accounting platforms (Xero, Sage, QuickBooks and similar) Design and maintain Power Automate workflows to deliver in-time and monthly reporting packs Create granular client-facing dashboards covering job cost, margin, WIP, and invoicing performance Own XMP's internal management accounts, cash flow forecasting, and financial reporting … Work with the product team to translate customer reporting needs into platform improvements Support data mapping, finance configuration, and integration scoping for new customer onboarding Required Skills and Experience Solid working knowledge of Power BI, including data modelling, DAX, and report building Hands-on experience with Power Automate ...

K.A.G. Recruitment are excited to be partnering exclusively with our client, a leader in the Food Manufacturing sector, in their search for an Integration Analyst to join their existing team based in Birmingham . Job Title: Integration Analyst (EDI & Business Systems) Location: Birmingham Salary … deploy new and modified integrations using established change management processes. Investigate and resolve integration issues, identifying root causes and implementing appropriate solutions. Support onboarding activities for new customers and trading partners. Work closely with business stakeholders to understand requirements and support delivery of integration solutions. Monitor interfaces, integration ...

Business Development Manager - Lichfield - Up to 45,000 Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. … revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills ...

client is a leading supplier of bespoke vehicle tracking and telematics systems to a growing number of fleet operators throughout the UK and Staffbase have been appointed to recruit for the position of Technical Support Advisor Basic salary £35K- £40K Negotiable + Bonus + Benefits The Technical Support Advisor … Tickets" and liaise/escalate to other departments as required. Assist with the remote commissioning of newly installed vehicle telematic software Deliver remote onboarding training for new customers Issue new user profiles and ensure asset register is accuratley maintained up to date Investigate, communicate and resolve online software ...

Business Development Executive (Workwear/PPE) 34,000 - 40,000 (OTE 48k) + Uncapped Commission + Monday to Friday + Hybrid + Paid Mileage + Monday to Friday Oldbury, West Midlands Are you a Business ...