12 of 12 Customer Experience Jobs in Birmingham

Oracle Developer (CX Sales)

Hiring Organisation
Ernest Gordon Recruitment
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£70,000
Oracle Developer (CX Sales) Remote £65,000 - £70,000 + Remote + Training + Progression + Company Benefits Are you an experienced Oracle Developer looking to join one of the most progressive and ambitious Software House Companies in the UK, with a long, successful history having been established for nearly … Stakeholders to gather and analyse requirements Implement and customise oracle applications Provide ongoing technical support The Person: Oracle Application Development Experience with Oracle CX Sales Keywords: Oracle, Oracle Developer, Development, Software, Software Development, ERP, Spalding, Oracle CX Sales, Oracle Customer Experience Reference Number ...

Operations Manager

Hiring Organisation
Dash Recruitment Solutions
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers a consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating … efficiency and value for money. Support sustainable growth by aligning people, processes, and suppliers to organisational priorities. Person Specification Essential Proven leadership and management experience within a complex or scaling organisation. Strong financial and commercial acumen, with experience managing budgets, suppliers, or contracts. Demonstrated ability to use performance ...

Market Client Framework Director - Digital Services

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
challenges arising from managing aging assets, complex system interfaces, whilst embracing new services enabled through automation, data analytics and technology and achieving their customer service goals.* As the Client Framework Director, you will be responsible for setting our growth strategy for the NH Digital Services account. A key success … infrastructure and operational technology and how they relate to providing service to NH’s wider supply chain partners’ delivery and ultimate customer experience will be a distinct advantage. Experience of transportation and/or National Highways Operational Technology will further enhance the role’s ability to successfully ...

Automation and AI Architect

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling … webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including ...

Digital Quality & Continuous Improvement Lead

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
Business Unit. The role ensures GI successfully adopts and improves digital tools, analytics, automation, and AI‐enabled capabilities to improve quality performance, process consistency, customer satisfaction, and operational efficiency. It acts as the bridge between business stakeholders, QCI process owners, and technology teams, ensuring digital solutions align with … make an impact Translate corporate QCI digital strategy into a GI‐specific digital deliverable roadmap , aligned with business priorities, quality requirements, and customer expectations. Identify opportunities for automation, workflow digitization, process monitoring, and data‐driven decision‐making across GI. Lead implementation and lifecycle management of digital platforms supporting ...

Business Development Manager: Events Security

Hiring Organisation
Palmer McCarthy Solutions Ltd
Location
City, Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 70,000 Annual
live event venues nationwide, including Premier League football clubs, large stadiums, and other iconic event spaces, where high-quality security, operational delivery, and customer experience are critical. Alongside security and stewarding, the business also delivers crowd, traffic and parking management, supporting clients across complex, high-footfall environments. … iconic venues and major events Lead a small, high-performing team with strong senior leadership backing About you: Proven B2B sales and business development experience within a B2B service environment or outsourced or contracted people services. This could include security, cleaning, facilities management, waste, recruitment, etc Comfortable selling multi ...

IT Operations Manager

Hiring Organisation
Amtis Professional Ltd
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£62000 - £70000/annum
future roadmap across cloud, Network, EUC and application environments. You’ll join a stable, growing organisation where technology is central to business performance and customer experience. About the Role: This role is responsible for the effective operation, stability and resilience of the organisation’s IT services across multiple … team to build capability and a high-service culture. Produce and present operational performance reports, metrics and recommendations to senior stakeholders. Key Requirements: Proven experience in an IT Operations Manager or similar leadership role ideally in a multi-site end user environment. Experience managing cloud-based services ...

Account Director

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
sector. As a key member of our sales team, you will play a pivotal role in cultivating and maintaining strategic partnerships with our existing customer base, driving growth, and supporting their strategic objectives through the effective use of our leading software solutions. This role directly contributes to OneAdvanced … provides visibility with senior leadership. Key Responsibilities Develop and maintain strong, strategic relationships with c-suite and key decision-makers within our higher education customer base, understanding their business needs and identifying opportunities to drive growth and adoption of our software solutions. Cultivate and maintain a deep understanding ...

Account Director (NHS) - Midlands

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
relationships and sales execution. Share insights, introductions, network endorsements, and strategic guidance to strengthen practice‐level pipeline. Align on territory plans, regional messaging, and customer outcomes to maintain a seamless customer experience. Provide deep insight into NHS digital transformation priorities, commissioning trends, and workflow challenges across the region. … Identify system‐wide opportunities for product expansion and regional pilots. Act as a senior voice of the customer to product, marketing, and leadership teams. Represent OneAdvanced at system‐level meetings, digital boards, PCN leadership events, and regional conferences. Recruit and cultivate ambassadors across ICBs and PCNs to champion ...

Account Director

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
relationships and sales execution. Share insights, introductions, network endorsements, and strategic guidance to strengthen practice‐level pipeline. Align on territory plans, regional messaging, and customer outcomes to maintain a seamless customer experience. Provide deep insight into NHS digital transformation priorities, commissioning trends, and workflow challenges across the region. … Identify system‐wide opportunities for product expansion and regional pilots. Act as a senior voice of the customer to product, marketing, and leadership teams. Represent OneAdvanced at system‐level meetings, digital boards, PCN leadership events, and regional conferences. Recruit and cultivate ambassadors across ICBs and PCNs to champion ...

Sector Manager - construction/data centre

Hiring Organisation
Adler & Allan Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
strategic operator with commercial edge. Someone who can see the big picture, build the roadmap, and bring teams together to deliver exceptional customer experiences. You'll be the face of Adler & Allan in your sector, leading senior client relationships, unlocking new opportunities, and driving profitable, sustainable growth. … thrive on influence, pace, and accountability, this is your platform What you'll lead Setting the sector strategy - growth plans, propositions, customer segmentation and market direction. Aligning regional, operational and commercial teams to deliver a consistent, best-in-class customer experience. Senior-level engagement with national clients across ...

Account Executive

Hiring Organisation
Your Prime Recruitment Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60,000
foothold in the UK market and a growing international presence, they provide cutting-edge software products that power smarter warehousing, faster shipping, and better customer experiences. Due to continued growth and product expansion, theyre now hiring for a high-impact Account Executive to join their team. The Role Youll … brand at events, through content, and client engagement Collaborate with marketing and product to refine go-to-market strategy What Theyre Looking For Proven experience in SaaS sales ideally WMS, logistics, or supply chain tech Strong outbound sales capability and comfort with prospecting Clear, confident communicator who can engage ...