2 of 2 Customer Retention Jobs in Birmingham

third-party activity, ensuring a secure, efficient, and high-availability environment for clients. The DCM partners closely with internal stakeholders to support client retention and growth and represents the site during client visits. Success is measured through client and team satisfaction, site uptime, energy efficiency (PUE), and effective ...

1. Strategic Alliance Leadership Build and execute a clear Microsoft alliance strategy aligned to Intercitys objectives Map Microsoft sales plays to Intercity propositions & customer needs Establish and maintain an exec engagement framework 2. Executive Relationship Management Own senior relationships across Microsoft UK Act as Intercitys senior advocate within … Youll Be Measured Strength and depth of executive alignment Revenue & pipeline growth driven by the Microsoft alliance Funding, rebate and incentive optimisation Microsoft-related customer acquisition & retention Increased ecosystem visibility & influence About You Youre commercially sharp, strategically confident and credible in Microsoft environments. You understand how Microsoft ...