1 to 25 of 43 ITIL Jobs in Birmingham

Platform.· Logic Apps.· SSIS and ETL processes.· Oracle databases.· Experience supporting integrations with third-party systems.· Experience working within public sector environments.· Microservices architecture.· ITIL Foundation certification.· Microsoft Azure certifications.· Security Clearance (SC) or eligibility to obtain SC clearance.Personal Attributes· Customer-first mindset· Strong analytical and problem-solving abilities· Excellent ...

Setup accounts, deal with access request and play a key role in the Joiners/Movers/Leavers process. Support technology upgrades and promote ITIL best practices. Assist with IT projects and ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating ...

Setup accounts, deal with access request and play a key role in the Joiners/Movers/Leavers process. Support technology upgrades and promote ITIL best practices. Assist with IT projects and ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills, able to investigate and resolve complex issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills. Ability to investigate and resolve complex technical issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

satisfaction scores, utilisation, profitability, and operational performance.Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts.Ensure compliance with ITIL best practices, ISO 20000 standards, and Version 1 service governance frameworks.Support service transition activities for new Oracle Cloud implementations moving into managed services.Promote knowledge sharing ...

navigate ambiguity and derive clarityPreferred QualificationsBachelor’s/Master’s degree in Engineering, Computer Science, or related fieldCertifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional)Experience in consulting, system integration, or managed services environmentsExperience engaging with global delivery modelsAdditional InformationWhy Version 1? At Version 1, we believe ...

navigate ambiguity and derive clarityPreferred QualificationsBachelor's/Master's degree in Engineering, Computer Science, or related fieldCertifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional)Experience in consulting, system integration, or managed services environmentsExperience engaging with global delivery modelsAdditional InformationWhy Version 1? At Version 1, we believe ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

storage PowerShell, VBScript or comparable scripting technologies Network protocols and troubleshooting Disaster recovery and business continuity Incident, problem and change management within an ITIL environment You do not need to be an expert across every technology. However, you should possess strong Windows and Azure foundations, confidence troubleshooting complex technical issues ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...

sensible decisions under pressure taking a balanced view of client demands and Kainos commercials.Desirable:Experience of working with key ITSM for example ServiceNowAccreditation of ITIL foundation or similar.The successful candidate will exhibit the following:DeliveryManage the transition of projects from the development environment into support and project manage minor development ...

decisions under pressure taking a balanced view of client demands and Kainos commercials. Desirable: Experience of working with key ITSM for example ServiceNowAccreditation of ITIL foundation or similar. The successful candidate will exhibit the following: DeliveryManage the transition of projects from the development environment into support and project manage minor ...

teams Desirable Skills & Experience Experience with public cloud platforms supporting research workloads Experience supporting national research infrastructure or external research communities Familiarity with Agile, ITIL, and structured service management practices Experience contributing to funding bids, research programmes, or technical strategy development Experience working with GPU-accelerated computing environments ...

Strong knowledge of Windows Server architecture, Active Directory/Entra ID, virtualisation, SQL/Oracle infrastructure, and Disaster Recovery planning Good experience working within ITIL Framework of Service Management Benefits: 25 days holiday plus bank holidays and additional holiday days for long service Pension Scheme matched contributions up to 4.5 ...

work under pressure and deliver to tight deadlines. Self-motivated, enthusiastic, and proactive approach. Strong leadership and stakeholder management skills. Knowledge of the ITIL framework would be advantageous. Flexibility The key to our success is teamwork and collaboration. We take a hybrid approach to working, balancing remote working with office ...

systems, ensuring timely resolution or esca-lation of technical issues. Documentation: Maintain thorough documentation of system configurations, changes, and standard operating procedures. Understanding of ITIL Skills and experience:Relevant experience in IT systems administration or engineering roles within large MSPs. Relevant expertise in a variety of virtualized Desktop environments Citrix ...

orpreviousSEWP contract vehicles. Experience supporting Lawrence Berkeley National Laboratory (LBNL) or another DOE National Laboratory. Experienceestablishingor operating within a PMO. Familiarity with Agile, Scrum, ITIL, orSAFe. Existing Public Trust, Secret, orTop Secretclearance preferred. Why JoinEssnova Support mission-critical federal programs while helping grow a high-performing smallbusinessdelivering innovative solutions across ...

Knowledge of AI, automation, data platforms, and digital innovation frameworks. Professional qualifications in Business Analysis, Programme Management, Technology Management, or Change Management. Knowledge around ITIL, BRMi, PRINCE2, COBIT desirable Additional Information This role will be subject to the following requirements. The company obtaining satisfactory references, covering the last 3 years ...

experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber … automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

Digital TransformationPedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security … automation, dashboards and reporting.• Experience managing SLAs, KPIs, customer satisfaction and service performance.• Strong incident, escalation and problem management experience.• Good working knowledge of ITIL service management principles (certification advantageous).• Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/ ...

ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL and COBIT frameworks.Knowledge of IT security standards including ISO27001 would be an advantageConnect to your business - Enabling FunctionsCollaboration is central to everything ...

tracking and escalation practices. Desirable SkillsWorkday certification in Prism, Reporting, HCM, Payroll, or Financials. Professional qualifications or certifications in project management, service management (e.g. ITIL), or consulting.Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that ...