26 to 27 of 27 ITIL Jobs in Birmingham

with business prioritisation, strategic direction and compliance considerations. Experience of the management of student systems, including technical environments, version management and system monitoring. A good understanding of ITIL (Information Technology Infrastructure Library) best practices for managing IT services. A good understanding of information governance. A good knowledge and understanding of current issues in Higher Education. If you have the relevant More ❯

data-related issues. Collaborate with SAP and IT teams to ensure smooth operations and issue resolution. Deliver infrastructure services in line with SLA and compliance targets. Ensure adherence to ITIL processes and security standards. Produce and maintain technical documentation and non-technical summaries. Experience Requirements Minimum 3 years’ experience as a SAP HANA Administrator. Strong background in database administration, tuning … automation and scripting for database operations. Excellent problem-solving and troubleshooting abilities. Strong communication and collaboration skills. High level of technical competence and attention to detail. Good understanding of ITIL framework and change management. Ability to summarise technical issues for non-technical stakeholders. Desirable Experience Experience with SAP upgrades (S2 to HANA). Exposure to cloud platforms and virtualisation technologies. More ❯