1 to 7 of 7 Incident Management Jobs in Birmingham

Data Governance and broader IT Security compliance knowledge? Have experience of taking responsibility for information or data security as an officer or at a management level? Want to join a global leader in Healthcare? If so we could have the job for you Role - Information Governance Manager aka Data … Private Health, 25 Days rising to 30 on service The role As the Information Governance Manager, you will be responsible for data protection, risk management, records management, and the development and implementation of related policies and training. Your role is critical in mitigating risks to our data and … Develop and implement company-wide policies and procedures for information governance and data protection, ensuring they comply with legislative changes and national mandates. Risk Management: Conduct risk assessments, develop action plans to address findings, and ensure proper asset and records management. Incident Management: Lead governance and incident more »

A well established bank are seeking a Third Party & Resilience Manager in Birmingham. Responsibilities: Oversee adherence of third-party suppliers and outsource partners to management frameworks. Ensure critical third parties maintain resilience and optimum performance. Assist Head of Supplier Management & Resilience in business continuity and incident management. … Provide regular reports to Head of Supplier Management & Resilience. Experience: Minimum 1 year in financial services , with experience in incident management and/or procurement/third-party management. Proficient in business continuity, incident management, and operational resilience. Familiarity with banking products and SaaS/ more »

are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain … Active Directory including management of end-user accounts Perform basic security administration tasks Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly Skills required: Previous experience working in a support role Experience supporting Microsoft Windows Server based Infrastructure Experience with Windows 10, Office 365, Active …/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical concepts more »

Trust. Information Governance has many strands and stretches across many areas. It is imperative that a single point of knowledge is available to senior management and staff to provide clear guidance and performance assessment and to ensure that the organisation meets both its statutory and legal obligations. Non- clinical … patients is incidental. Main duties of the job To provide specialist knowledge on all aspects of information governance across the Organisation, including leading on Incident response and investigation, owning DPIA end-to-end process and submissions review, collating and managing the Information Assets and Data flows. To take every … the Trust relating to the following areas:- o Code of Confidentiality (Caldicott, Data Protection, Access to Health Records) o Clinical Information Assurance o Records Management o Information Security Assurance (BS7799/ISO17799) o Freedom of Information o Communications & Training and Awareness To develop, review and implement all policies and more »

all users of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job * Day to day management and monitoring of ITBM support queue within agreed Service Level Agreements, including Service Centre Self-Serve Portal logged incidents and requests, updating and/… an efficient and reliable IT customer centric service to the Trust, utilising advanced customer service skills to maximise positive customer experience. * Provide second line incident management and Request resolution:- o Manage Problem logs and Call Incidents at 2nd Line Level o Analysing information obtained from users on all …/Application/Customer support function * Office 365 experience * MS Teams experience * OneDrive experience Desirable * High level of understanding of ITIL processes and Service Management best practice framework * Experience providing application support within an ICT environment * Troubleshooting Office365 issues Additional Criteria Essential * Ability to communicate effectively to both technical more »

data loss Undertake maintenance tasks to ensure system stability Install, configure and maintain SQL servers in various environments Assist in ensuring optimal database performance Incident management and recommend solutions Analyzing and automating tasks Build solutions from scratch Adopt new technologies into the company stack and experiment with new more »

address potential vulnerabilities and risks. - Implement and maintain security controls and compliance measures based on industry standards and regulatory requirements. - Key member of the incident response efforts, conduct root cause analysis, and recommend corrective actions to prevent future incidents. - Monitor AWS security alerts, events, and incidents, and respond promptly … and infrastructure-as-code (IaC) tools. - Ability to perform security threat modeling and risk assessments to identify and prioritize security risks. - Experience with security incident response and handling, including log analysis and forensics. - Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. - In-depth knowledge of … with Company Policies and Security Infrastructure - Familiarity with AWS Security Best Practices and the business Setup - Integration into DevOps Workflow Within 3 months: - Security Incident Handling and Remediation - Security Automation and Tooling - Security Compliance and Auditing - Collaboration with Development Teams Within 6 months: - Threat Modelling and Risk Assessment - Continuous more »