ITSM & ServiceNow Improvement Consultant
- Hiring Organisation
- Teksystems
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Contract
Description Hands-on uplift of IT Service Management for 5 Legal IT SaaS services to improve incident readiness and process consistency aligned to existing Group ITSM expectations. The contractor will work closely with, and under the direction of, the Legal IT Platform Lead, partnering with service owners/support teams …/ServiceNow/SLAs changes sit with the Platform Lead. Final output includes a handover pack to BAU. Skills IT Service Management Service Management legal incident improveness creating service packs Job Title: ITSM & ServiceNow Improvement Consultant Location: Birmingham, UK Rate/Salary: 350.00 - 425.00 GBP Daily Job Type: Contract Trading ...