3 of 3 Problem Management Jobs in Birmingham

engineering teams. The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical … Human Resource End-to-End Business Flows Expert functional knowledge of multiple Oracle Cloud HCM modules (Core HR, Global Payroll (UK), Oracle Cloud Talent Management, Absence Management, HR Help Desk, Oracle Cloud Learning and ORC) Participated in at least 1 or more full lifecycle implementation projects ...

core systems related issues via all the Service Desk’s contact methods. · Ensuring all contact with users is recorded accurately in the IT Service Management tool. · Identifying trends within recent and ongoing issues by monitoring incoming incident records and collaborating with colleagues. · Utilising skills, experience, and documented knowledge … University’s organisational structure, business functions, strategic aims, and key stakeholders to accurately assess the impact of issues. · Participating in ITIL-based Incident and Problem Management in line with documented processes. · Occasionally carrying out remote desktop support to resolve minor issues. · Ensuring that technical solutions are documented within ...

partner for SAP IBP services. Key responsibilities include: To be a trusted advisor within the AMS space, involved in incident resolution, problem management, efficient delivery of service requests, and development of SAP IBP Solutions. This role requires a rounded knowledge of SAP solutions in order to collaborate effectively ...