1 to 25 of 37 Root Cause Analysis Jobs in Birmingham

Senior Specialist Engineer - Networks

Hiring Organisation
National Health Service
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

Senior Specialist Engineer - Networks

Hiring Organisation
UK Health Security Agency
Location
Birmingham, Leeds, Liverpool or London (Canary Wharf), E14 4PU, United Kingdom
Salary
£56185.00 to £70566.00
with security standards and evolving threat landscapes. Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service … major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations. Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

PHP Developer

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews … integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews ...

Supplier Quality Manager

Location
Birmingham, England, United Kingdom
Quality Manager will build supplier relationships and work across the category and commodity teams. Focus areas include; Innovation, Supplier Cost of Poor-Quality reduction, Root Cause Investigations and Auditing compliance to all business requirements, certifications and regulations. You'll be responsible for... Supplier quality strategy and governance: Define … quality status, risks, incidents, and KPIs. Advise senior leadership on effective action plans. Non-conformance and problem solving: Lead and deliver effective containment, reporting, root cause analysis, corrective action across the organization. (8D and other tools etc). Risk, resilience and contingency planning: Identify, prioritise and verify ...

Automation Manager

Hiring Organisation
Proactive Global
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum
continuous improvement of the site's AutoStore operation . This is a hands-on role combining AutoStore expertise, operational leadership, people management, data analysis and process improvement , with the opportunity to become involved in wider automation projects as the business develops. Key Responsibilities Take ownership … Management Team. Identify and implement improvements to productivity, processes, workflows and labour utilisation. Investigate picking errors, system issues and recurring operational problems using structured root-cause analysis. Diagnose and triage AutoStore issues, minimising downtime and operational disruption. Manage support issues with AutoStore and work with technology partners ...

Senior Technical Business Analyst

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
roles present a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about closer connection with our customer’s core business.Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs … systems specifications.Work with development teams to design technical solutions that meet business needs.Produce analysis, data mapping and data analytical skills using SQL, Excel and Power BIProduce detailed Business Requirement Specification Documents.Stakeholder management across all levels from c-suite through to on-the-ground developers both internally and with ...

Security Engineer

Hiring Organisation
NTT DATA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
potential threats, investigate incidents, and coordinate cross-team response activities.Collaborate with threat intelligence teams to enhance detection logic and fine-tune resolution processes.Perform root-cause analysis (RCA) of recurring incidents and help define corrective actions to reduce future risks. Threat Modelling & Use Case Development Perform threat modeling … Documentation Develop dashboards and metrics-driven reports to showcase security posture and incident trends for leadership.Maintain detailed documentation of incident procedures, runbooks, playbooks, and analysis reports for audit or team use.Support monthly managerial reporting packs to present SOC effectiveness metrics (e.g., incident response times, detection improvements). Training, Mentorship ...

Service Desk Manager

Hiring Organisation
LRQA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 45 K
effective communication with stakeholders.Collaborate with the ITSM team to support business users with incident and service requests.Collaborate with other IT functions to identify root causes and prevent recurrence of critical issues.Providing OOH Major Incidnet Management on a rota basis to ensure Major Incidents are managed to resolution as quickly … Competencies:Exceptional interpersonal and communication skills, able to engage effectively with stakeholders at all levels.Strong analytical and problem-solving skills, with a focus on root cause analysis and preventive measures.Ability to manage competing priorities and work effectively under pressure.Commitment to fostering a customer-centric culture within ...

Client Service Delivery, Sr Manager

Location
Birmingham, England, United Kingdom
proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance ...

Application Support Engineer

Hiring Organisation
Colossus Recruitment Ltd
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£200/day
supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

Server Tools Technical Specialist

Location
Birmingham, England, United Kingdom
platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

Server Tools Technical Specialist

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

Client Service Delivery

Hiring Organisation
Accenture
Location
Birmingham, England, United Kingdom
proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … Risk Management Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactively identify and mitigate risks using data ...

Senior Test Automation Engineer

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
front-end cross-browser functional testing, exploratory testing, system integration testing, and user acceptance testing as the engagement requires Accurate defect recording, monitoring, and root cause analysis, feeding quality data back into the team to drive continuous improvement Reviewing and improving test environments, CI/CD pipeline ...

Manager - SAP SuccessFactors Module Owner (Employee Central), IT Business Services

Hiring Organisation
Deloitte
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
find solutions. You’ll bring Integrity to make sure to speak up when something isn’t quite right and help discover the right solution. Analysis & Problem SolvingStrong attention to detail and data accuracy.Strong troubleshooting and root-cause analysis skills.Ability to translate business requirements into solutions. Functional ...

Senior Manager Data Quality, UK Deloitte Data Office

Hiring Organisation
Deloitte
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 100 K
CDEs)Data quality rules, thresholds, and tolerancesEmbed consistent methodologies for measuring and reporting data quality across domainsData Quality Assessment & Profiling:Lead data profiling and analysis activities to identify data quality issues, inconsistencies, anomalies, and gaps across various data sources and systems, paying close attention to data characteristics crucial … model performance (e.g., bias, representativeness, factual accuracy for LLMs)Conduct root cause analysis for identified data quality problems and recommend effective remediation strategies, understanding their potential impact on AI model outputs and reliabilityApplication of AI technologies to Data Quality ManagementIssue Resolution & Remediation:Collaborate with Data Owners, Data ...

IT Cloud Infrastructure Engineer

Hiring Organisation
NTT DATA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
changes in line with ITIL best practice and ensuring that SLA's are maintained. Managing incidents and problems appropriately within agreed service levels.Perform technical root cause analysis on reoccurring incidents or major incidents.Assist engagement with projects to ensure designs of technical solutions are in line with ...

IT MSP Service Delivery Manager - Transformation, People, Process

Hiring Organisation
RecruitmentRevolution.com
Location
Birmingham, Nechells, West Midlands (County), United Kingdom
Employment Type
Permanent
Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

IT MSP Service Delivery Manager – Transformation, People, Process

Hiring Organisation
Recruitment Revolution
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 80 K
Become a trusted operational contact for key Managed Service customers.• Deliver service reviews, performance reporting and continual service improvement initiatives.• Drive problem management and root cause analysis to reduce recurring issues.Service Improvement• Assess the current operation and build a practical roadmap for continual improvement.• Improve HaloPSA workflows ...

IT Operations Manager

Location
Birmingham, England, United Kingdom
service performance. Act as the operational lead for major incidents, coordinating technical teams and customer communications. Drive problem management activities, including root cause analysis and implementation of corrective actions. Maintain effective change, asset, configuration, and knowledge management processes. Identify recurring service issues and implement long-term solutions ...

Senior SRE Engineer

Hiring Organisation
SF Partners
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£100000 - £110000/annum great training and progression opp
/Ansible - Kubernetes/EKS experience - CI/CD and automation experience - Experience troubleshooting complex distributed systems - Ability to identify performance bottlenecks and drive root-cause analysis - Strong stakeholder management with the ability to work across engineering, infrastructure and application teams - Proven technical ownership within large-scale ...

Assistant Manager Data Quality, UK Deloitte Data Office

Hiring Organisation
Deloitte
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
evolution of data management in a leading professional services firm, shaping how data is perceived and utilised across the organisation.Key Responsibilities:Data Profiling and Analysis: Conduct comprehensive data profiling across diverse datasets to identify characteristics, anomalies, inconsistencies, and potential data quality issues that include those that could impact … robust framework that supports ethical, responsible, and compliant AI developmentIssue Identification and Resolution:Proactively identify, analyse, and document data quality issues, performing root cause analysis and collaborating with data owners and technical teams to implement effective remediation strategiesData Cleansing and Transformation: Support data cleansing initiatives, correcting ...

Unix / Linux Engineer

Hiring Organisation
NTT DATA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
within customer environments.Acting as technical resource for major incidents relating to Unix/Linux technologies.Managing incidents and problems appropriately within agreed service levels.Perform technical root cause analysis on reoccurring incidents or major incidents.Assist engagement with projects to ensure delivery of technical solutions are in line with ...

Maintenance Planner

Hiring Organisation
Artifex Interior Systems Limited
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
improve PM frequencies, job plans and asset reliability. Monitor PM compliance, schedule adherence and backlog, escalating risks and driving recovery plans where required. Support Root Cause Analysis (RCA) by identifying recurring failures. Drive continuous improvement through data analysis, reliability improvements, and optimisation of maintenance processes. Maintain ...

Vehicle Systems Engineer - £60,000

Hiring Organisation
VPss
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
OBDII, proprietary connectors, inductive sensors, and direct vehicle loom access Capture and log raw vehicle data in a structured and contextualised format enabling analysis and simulation Decode and map signals to derive meaningful parameters such as speed, battery state, torque, and fault codes Document integrations for usage by Field … internal teams and Field Installation Engineers Work closely with the Embedded & Vehicle Systems team to translate findings into firmware and application updates Contribute to root cause analysis for vehicle compatibility issues raised in the field Support pre-sales and account management with vehicle compatibility assessments where required ...