look at all the evidence available and support the client on the appropraite action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the custiomer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Job Duties … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and rootcause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations More ❯
least 2 years Quality Assurance experience in an automotive environment or similar and ideally come from an engineering background . Have practical, hands-on experience using 8D and other rootcauseanalysis methodologies and Ability to read technical drawings (GD&T) and use measurement equipment. Quality Assurance Specialist Key Responsibilities: Manage customer complaints and concerns, including rootcauseanalysis (8D/5Y) Coordinate containment actions and lead inspection processes Work directly with automotive customers on-site, representing the business professionally Handle warranty issues, track KPIs (e.g., CPM, COPQ, line stops), and maintain scorecards Lead internal quality meetings and liaise with warehouse, supplier quality, and MP&L teams Prepare and submit accurate reports in line More ❯
in the solar O&M sector Strong knowledge of inverters, communication protocols, and remote monitoring systems Experience with SCADA platforms and confident interpreting electrical schematics and SLDs Familiarity with rootcauseanalysis techniques and hands-on troubleshooting NVQ Level 3 (or equivalent) in electrical installation or similar qualification Proven track record of working closely with OEMs and More ❯