16 of 16 ServiceNow Jobs in Birmingham

line IT support or similar role. Strong knowledge of Windows/Mac operating systems and Microsoft Office 365 Suite. Familiarity with IT service management tools and ticketing systems (eg, ServiceNow, Jira). Basic networking knowledge (eg, TCP/IP, DNS, VPN). Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Strong problem More ❯

leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why More ❯

Integrating test automation with Jenkins & Team City Demonstrable experience of defining Non-Functional Requirements and developing performance testing automation frameworks Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid More ❯

Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management.• Strong understanding of risk management, compliance, and governance frameworks.• Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent.• ITIL v4 Foundation (required); advanced ITIL certifications highly desirable.• Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply More ❯

and non-technical folks Knowledge of incident management and how to get to the root of problems Nice to have: ITIL experience or certification Familiarity with ticketing tools like ServiceNow or Jira Any scripting knowledge (PowerShell, Bash, etc.) Understanding of APIs, web services, or CI/CD pipelines Send a CV ASAP More ❯

and non-technical folks Knowledge of incident management and how to get to the root of problems Nice to have: ITIL experience or certification Familiarity with ticketing tools like ServiceNow or Jira Any scripting knowledge (PowerShell, Bash, etc.) Understanding of APIs, web services, or CI/CD pipelines Send a CV ASAP More ❯

of industry regulations, compliance standards, and internal governance frameworks, ensuring services are designed and managed in accordance with legal, security, and compliance requirements. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms to manage service lifecycle processes. Strong ability to communicate and set expectations with stakeholders and third parties. IT Service Lifecycle Manager/IT Service Manager More ❯

Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA … server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which More ❯

Job Title: ServiceNow Product Owner Location: Birmingham 2x a week. Salary: c. £75,000 Summary We’re working with a client who is hiring for someone to take the lead on a global organisation’s ServiceNow platform. This is your chance to shape the strategy, build out new capabilities, and make ServiceNow a real game-changer for the business. If … the roadmap, and bring new ideas to life. It’s a great mix of strategic thinking and hands-on delivery, with plenty of room to grow. Responsibilities: Own the ServiceNow roadmap and keep it aligned with business goals. Work with teams across IT and the business to capture needs and drive value. Manage the backlog and oversee platform improvements, upgrades … and new features. Keep an eye on performance and user experience. Lead and support a small ServiceNow team. Experience: Strong experience as a ServiceNow Product Owner (ideally having set one up from scratch). Knowledge of modules like ITSM, ITOM, HRSD. Great stakeholder management and communication skills. Comfortable balancing strategy with hands-on delivery. Nice to have: Agile experience, ServiceNow More ❯

PMO ServiceNow Consultant Location: Solihull, West Midlands (hybrid working, 2 days per week in the office) Duration: 6 months Daily Rate: £500 to £550 per day – Inside IR35 About the Role: We are seeking a skilled PMO Consultant with hands-on experience in ServiceNow PPM . You’ll help shape PMO processes, govern project portfolio data, and drive improvements in … delivery using ServiceNow tools. Key Responsibilities: Configure, manage, and report on project portfolios using ServiceNow PPM. Migrate or consolidate data into ServiceNow PPM (from legacy tools or spreadsheets). Set up dashboards, reporting, and portfolio hierarchies. Ensure governance, risk, and change control frameworks are embedded. Collaborate with stakeholders to define project status, prioritisation, and delivery metrics. Essential Experience & Skills: Strong … expertise in ServiceNow PPM/Project Portfolio module . Experience with data migration into ServiceNow (import sets, transformations). Familiarity with PMO best practices, governance, and portfolio reporting. Proven ability to work with stakeholders across multiple levels. Agile or hybrid project delivery environment. More ❯

Job Title: ServiceNow Admin Location: Birmingham 2x a week. Salary: c. £55,000 Summary Our client are hiring for a hands-on ServiceNow Administrator to keep our platform running smoothly and help it grow. You’ll be the go-to person for managing day-to-day admin, supporting users, and making sure the system delivers real value to the business. … new modules and features. If you enjoy variety, ownership, and being the person who makes things work, this could be a great move. Responsibilities: Handle daily admin of the ServiceNow platform, keeping everything running smoothly. Configure, test and roll out updates, workflows, and new functionality. Support users and act as the first point of contact for platform queries. Monitor performance … troubleshoot issues, and spot opportunities for improvements. Work closely with the Product Owner and IT teams to deliver enhancements. Experience: Experience as a ServiceNow Administrator (or similar role). Good knowledge of ServiceNow modules like ITSM. Strong troubleshooting and problem-solving skills. Clear communicator, able to support users at all levels. Bonus points for: ServiceNow certifications, exposure to HRSD/ More ❯

ServiceNow Developer/Product Owner - Customer - UK Remote - circa £75k + bonus Fancy taking real ownership of a ServiceNow platform and shaping how it evolves? I'm working with a UK-based organisation that's looking for someone to take the reins of their ServiceNow instance and drive it forward. The platform's already established, but they want someone with … know-how and vision to take it to the next level - by building out capability across ITOM and CSM. You'll be the go-to person for all things ServiceNow: leading development, shaping the roadmap, and working closely with internal stakeholders to make sure the platform delivers genuine business value. The role's hands-on, so you'll need strong … business that genuinely invests in its people. You'll have the autonomy to make an impact and the support to grow. What they're looking for: Strong background in ServiceNow development and potentially platform ownership Good knowledge of HRSD, CSM, ITOM (any mix of these is fine - ITOM & CSM are preferences) Experience with integrations (REST/SOAP, IntegrationHub, Flow Designer More ❯

Job Title: ServiceNow Product Owner Location: Birmingham 2x a week. Salary: c. £75,000 Summary We're working with a client who is hiring for someone to take the lead on a global organisation's ServiceNow platform. This is your chance to shape the strategy, build out new capabilities, and make ServiceNow a real game-changer for the business. … the roadmap, and bring new ideas to life. It's a great mix of strategic thinking and hands-on delivery, with plenty of room to grow. Responsibilities: Own the ServiceNow roadmap and keep it aligned with business goals. Work with teams across IT and the business to capture needs and drive value. Manage the backlog and oversee platform improvements, upgrades … and new features. Keep an eye on performance and user experience. Lead and support a small ServiceNow team. Experience: Strong experience as a ServiceNow Product Owner (ideally having set one up from scratch). Knowledge of modules like ITSM, ITOM, HRSD. Great stakeholder management and communication skills. Comfortable balancing strategy with hands-on delivery. Nice to have: Agile experience, ServiceNow More ❯

Role: Oracle Data & Reporting Systems Lead Salary: £35,000 - £45,000 Location: Birmingham (Hybrid 2 Days In-Office Weekly) Network IT is recruiting for a Data & Reporting Systems Lead to join a critical Systems Optimisation team responsible for shaping and More ❯

Role: Oracle Data & Reporting Systems Lead Salary: £35,000 - £45,000 Location: Birmingham (Hybrid – 2 Days In-Office Weekly) Network IT is recruiting for a Data & Reporting Systems Lead to join a critical Systems Optimisation team responsible for shaping and More ❯

Role: Oracle Data & Reporting Systems Lead Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Salary: £35,000 - £45,000 Location: Birmingham (Hybrid 2 Days In-Office Weekly) Network More ❯