18 of 18 ServiceNow Jobs in Birmingham

understanding of Agile ways of working.A people-first mindset to delivery of Incident and Problem Management.Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.Technical KnowledgeUnderstanding of Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.Artificial IntelligenceGrowing awareness ...

plus many core benefitsAbout the RoleWe are looking for an experienced Sales Specialist to help drive the continued growth of our ServiceNow and Enterprise Service Management proposition. The role will combine business development, ServiceNow licensing advisory, implementation advisory and sales enablement , supporting both existing customers and new business opportunities. … successful candidate will act as a ServiceNow subject matter expert across the wider sales organisation, helping account teams identify opportunities, qualify and shape requirements, and work alongside pre-sales teams to develop commercially compelling solutions. A key focus of the role will be increasing internal awareness and adoption ...

Troubleshoot and resolve issues across Microsoft 365, Active Directory and Windows 11. Provide support across Azure and Entra ID environments. Leverage documentation held in ServiceNow to provide high-quality end user support. Diagnose and resolve network connectivity and wider infrastructure issues. Deliver 1st and 2nd line IT support across ...

Troubleshoot and resolve issues across Microsoft 365, Active Directory and Windows 11. Provide support across Azure and Entra ID environments. Leverage documentation held in ServiceNow to provide high-quality end user support. Diagnose and resolve network connectivity and wider infrastructure issues. Deliver 1st and 2nd line IT support across ...

Endpoint, and Microsoft Security ecosystem integrations. Advanced KQL , Log Analytics, Workbooks, and endpoint reporting experience. Experience developing custom remediation, automation, and self-healing solutions. ServiceNow integration, CMDB management, and endpoint asset governance experience. Exposure to Microsoft Copilot for Security and AI-driven endpoint operations. Key Candidate Profile The ideal candidate ...

commercial considerations. DesirableExperience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

highlight your experience in line withessential criteriabelow: Demonstrable experience of independently supporting and maintaining Products and Services - Knowledge and Experience of incident management systems, ServiceNow or equivalent. - Knowledge and experience of leading active conversations with Stakeholders to support Product support and delivery/provision of service elements including user access ...

essentialTechnical skills:Strong understanding of delivery management approachesExperience with planning, tracking and reporting delivery progressAdvanced skills in MS Project, Excel, Word and PowerPointFamiliarity with ServiceNow or similar tools desirableIf you are a highly motivated Delivery Manager with a passion for driving high-quality outcomes and delivering impactful change, we encourage ...

produce clear technical design documents, mapping specifications, test evidence, deployment instructions and support handover material. • Experience integrating Oracle Fusion with enterprise platforms such as ServiceNow, SAP, Workday, Azure-hosted services, legacy applications or third-party SaaS systems. • Proven ability to operate in a client-facing technical lead role within structured ...

love you to join us. What skills, knowledge and experience will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users ...

technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide preventative management and incident response across infrastructure, cloud and modern … defined runbooks and tooling. Use monitoring, event management and CMDB data to support effective triage and resolution activities. Maintain accurate and timely updates within ServiceNow, ensuring tickets, changes and configuration items are correctly recorded. Participate fully in shift handovers, ensuring continuity of service awareness and in-flight actions. Identify recurring ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. ...

across internal teams and suppliers, improving service reliability, risk management and decision-making capability. Main duties of the job Design, implement and manage the ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best … Delivery Design and deliver a scalable CMDB aligned to business and technical requirements Define scope, depth and structure of configuration data and relationships Implement ServiceNow CMDB using discovery tools and service mapping Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies ...

About The RoleHippo is a rapidly growing digital consultancy passionate about building and delivering transformative digital solutions. We are recruiting for a Senior Azure Data Engineer to join our Hippo Herd a s part of ...

projects, offering a fantastic opportunity for all members of staff to grow with us and carve out a challenging, successful and rewarding careerJob DescriptionThe ServiceNow Developer is responsible for building high-quality, maintainable solutions using best-practice patterns. This role must balance speed of delivery with long-term sustainability … will operate with a high degree of autonomy.Key ResponsibilitiesDesign and develop solutions across the ServiceNow platformConfigure core capabilities (e.g. ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.)Build reusable, scalable components using out-of-the-box functionalityMinimise customisation and avoid introducing technical debtDevelop and maintain ...

privately-owned IT CompanyRole purpose:The Enterprise Service Management Specialist will drive growth of SCC’s Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior … business stakeholders to understand priorities and shape value-led solutions.Lead discovery conversations, customer workshops, business cases and executive presentations.Act as SCC’s ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation.Work with Account Managers, Solution Architects, Professional Services ...

must with the ability to communicate professionally and effectively with staff at all levels.Ability to coordinate across teams in a large matrix-organization environment.Preferred:ServiceNow CIS (Certified Implementation Specialist) Risk and/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Experience with managing Business Continuity Management requirements ...

management, reactive maintenance, and work order management. Experience investigating and resolving application support incidents. Knowledge of compliance reporting and engineer workflow processes. Experience with ServiceNow or similar ITSM tools. Good reporting, data analysis, and data quality management skills. Knowledge of SQL querying and/or Power BI reporting tools. Experience … stakeholder management skills. Key Skills MRI Concept MRI Evolution CAFM Support Facilities Management (FM) PPM Scheduling Asset Management Reactive Maintenance Work Order Management ServiceNow SQL Power BI Data Analysis & Reporting ...