14 of 14 Customer Service Jobs in Brighton

PURPOSE OF POSITION To exceed customer expectations of service and support and promote business growth. Managing a caseload and a number of key accounts, the CSR will be responsible for ensuring that our customer journey is as efficient as possible with timely advice, support and resolution of enquiries. Provide pre and post sales support and applications advice … and focus on continuous improvement of our service. ESSENTIAL FUNCTIONS Ensure customer enquiries are resolved within service level agreements Managing a caseload of customer enquiries Managing a number of key accounts, undertaking regular calls and meeting via teams to build customer relationships Providing advice and finding solutions for customer applications. Perform contract reviews on all … orders received to ensure compliance with customer contract or quotation before release to manufacturing liaising with the Production/Manufacturing as necessary. Clean and control orders, construct part numbers as required and pricing checks. Issue and follow up on quotations. Inform customers on actual status of their delivery dates. Administer all acknowledgements to the customer. Work with all internal More ❯

matter. Project Managers are running searches in our processing environment, advising clients on complex data analytics workflows, conferring with government agencies on production specifications, and addressing problems as needed. Customer service is a cornerstone of success here. We work closely together as a tight knit team, pushing ego aside so that we can be agile in meeting our … Coordinator is the anchor of the Project Management team who will work towards becoming a Project Manager by embracing the following principles: Communication: the PC is responsible for monitoring customer communications. We do not use a “ticketing system” when working with our customers so it is up to the PM team to collectively manage requests as they arise in … understand that human beings make mistakes! What we're looking for: Must haves: Excellent organizational + communication skills to handle high volumes of emails in a timely manner Excellent customer service & teamwork skills (restaurant & retail experience is great!) Bachelor’s Degree from a 4-year college or university or equivalent work experience Comfortable navigating basic MS Office applications More ❯

and paid ads Social and Content Creation: Run campaigns Content creation Creating email newsletters Brand marketing Manage business social media profiles such as Facebook, Twitter, LinkedIn, Pinterest & Instagram General: Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients Market research of competitors Provide … Year 3 Months Positions Available 1 Closing Date Thursday, 25th September 2025 Start Date Friday, 26th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative SEO PPC Social Media Qualifications Maths and English GCSE, grade 4-9 (Essential) Any More ❯

be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure … operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations & Policy Build and execute a clear complaints strategy aligned with growth goals. Support complaints … actionable improvements and reduce complaints. Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence. Ensure FCA reporting requirements are met with accurate and timely submissions. Customer Experience Advocate for customer-centric improvements to enhance outcomes. Provide insights into customer needs, mapping journeys to identify key improvement areas. Support initiatives to boost satisfaction metrics More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … the FluidOne group and ensuring alignment with the company's strategic goals. Technical Liaison: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand the customer base. Client Engagement: Engage with clients to understand their requirements, provide … tailored solutions and ensure customer satisfaction. Performance Monitoring: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management. Market Analysis: Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats. Qualifications: Proven experience in a sales leadership role within the IT services industry. Strong business development skills with a track More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network … the FluidOne group and ensuring alignment with the company's strategic goals. Technical Liaison: Work closely with the technical services team to understand and address client needs, ensuring seamless service delivery. Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets and expand the customer base. Client Engagement: Engage with clients to understand their requirements, provide … tailored solutions and ensure customer satisfaction. Performance Monitoring: Monitor and analyse sales performance metrics, providing regular reports and insights to senior management. Market Analysis: Stay updated with industry trends, market conditions and competitor activities to identify opportunities and threats. Qualifications: Proven experience in a sales leadership role within the IT services industry. Strong business development skills with a track More ❯

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees More ❯

buy & sell up to 5 days a year. Recognised as one of the Best Companies to Work for in the UK, by Best Companies. About the role Join our customer support team in Brighton where you will be the first point of contact providing advice and technical support to our UK and German customers. Our incredible product support team … Paxton to trial and test new products or features What are we looking for? Fluent in speaking and writing German. For you to be passionate about providing first class customer service and want to learn a diverse product range. Do what you do best and learn about our products and technology and confidently communicate with customers. The right More ❯

Trident is a fast-growing, values-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT services, driving innovation, and fostering a vibrant, people-first culture. Join our leadership team and help shape the future of IT service delivery. What We Offer: Up to 32 days holiday plus bank holidays. 7,000+ hours of on … to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Collaborate with sales and service teams. Ensure ISO compliance and high security standards. Contribute to strategic direction as part of the leadership team. What … Youll Bring: 5+ years in leadership, 3+ in project/professional services. Excellent communication and client relationship skills. Strong time and task management, with adaptability. A passion for customer service and team development. Ready to make an impact? Discover us on trident.co.uk and apply now More ❯

more opportunities for you to showcase your skills Fantastic career growth opportunities Security Officer Role: Protect staff, stock & customers Prevent theft Partner with store management teams Deliver professionalism and customer service Use ASCONE for shoplifting prevention ️ Ensure safety of employees and Customers Visible deterrent presence Requirements: Valid SIA license UK right to work & 5-year history Customer service skills ️ Smart appearance Ability to follow procedures Calm under pressure Retail/leisure experience (preferred) We Offer: Pay rates from £13ph Training & career paths Financial Support - Ability to access your pay before payday Pension scheme 28 days holiday ️ Uniform & Body Worn Videos Benefits portal Retail, dining and gym discounts ️️ 24/7 Doctor on Line & Counselling services More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

foster a dynamic and supportive environment. Supported by (and reporting to) the team leader, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers. You'll love it here if: You're eager to learn and grow in a supportive environment where your hard work is recognised. You take pride … of skills we believe will lead to success in this role. We'd love to hear from you if you have these essentials to thrive in the role Proven customer service experience to build lasting client relationships and secure referrals. Proficiency in IT to navigate multiple systems seamlessly. A solid understanding of Data Protection and processes for compliant … handling of information. The ability to work independently and take initiative to drive results. Dedication to customer service to foster positive interactions and ensure client satisfaction. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call to test your More ❯

foster a dynamic and supportive environment. Supported by (and reporting to) the team leader, you'll be joining a friendly team of claims professionals who thrive on delivering exceptional service to INSHUR customers. You'll love it here if: You're eager to learn and grow in a supportive environment where your hard work is recognised. You take pride … of skills we believe will lead to success in this role. We'd love to hear from you if you have these essentials to thrive in the role Proven customer service experience to build lasting client relationships and secure referrals. Proficiency in IT to navigate multiple systems seamlessly. A solid understanding of Data Protection and processes for compliant … handling of information. The ability to work independently and take initiative to drive results. Dedication to customer service to foster positive interactions and ensure client satisfaction. What to expect from the process: Screen & Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call to test your More ❯

in order to promote and sell Howdens kitchens, appliances and accessories to the Social Housing Sector. The successful candidates must be able to demonstrate a passion for delivering excellent customer service and an exceptional talent for building and securing business relationships. What will I be doing? - Meeting and surpassing sales targets through developing new and existing contracts - Making … Experience selling in the field/Area or across a region is a must - Anyone with experience selling kitchens or similar products is advantageous. - A passion for delivering excellent customer service and an exceptional talent for building and securing business relationships - Passionate about customer care and building business through trust and recommendations - Computer literate - Hold a full … we can offer you: - £45-60,000 OTE - Company car, laptop and mobile - Pension plan (up to 12% employer contributions) - 25 days rising to 27 days after 5 years service and 30 days after 10 years service - Staff discount on Howdens products - Share awards and prize draws About Howdens: Howdens Joinery is the UK s number one trade More ❯