Senior Service Desk Analyst
- Hiring Organisation
- Leidos Innovations UK Limited
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced environment, the role ensures service stability, drives continuous improvement, and contributes to broader operational governance while working closely with engineering, infrastructure, cloud, and service management teams. The Senior … Service Desk Analyst will be a senior point of contact for stakeholders, supporting less experienced team members in delivering an excellent service where continual improvement of Service Desk processes, tooling and knowledge is focused on. Requirements of the Role: Advanced Technical Support & Escalation Handling Leads complex incident escalations ...