26 to 50 of 92 Customer Experience Jobs in Bristol

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯

Are you looking for new opportunities and want to work within the Sales, Customer Service, and IT team of a Global business supporting with our transformation role out? Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce … latest Salesforce products. Reporting to the Sales Operations Manager, you will be instrumental in creating, managing, and delivering the training programme for the EU customer service transformation to improve adoption, user proficiency and performance of our sales and customers service team. This role focuses on our customer experience … opportunities, and create training material (e-learning courses, guides & tipsheets, tutorials, videos etc.) to support with the delivery of training to the sales and customer service teams. You will deliver both onsite & online training across the Sales & Customer Service functions predominantly in the UK and Germany, and France More ❯

service provider. Key Responsibilities: Contributing to a shared ownership of incidents, problems and requests assigned to the EUC team – putting the needs of the customer first and seeing issues through to resolution Troubleshooting issues using a sustained analytical and logical approach Ongoing maintenance and creation of application patching schedules … the staff Contribute to improvements to Service Delivery processes and systems enhancements - using technology to increase efficiency and control within the organisation Deliver exceptional customer service ensuring customers are always kept informed and expectations managed appropriately Support and manage Active Directory ensuring that users, groups and policies are supportable … day to day duties Work towards own and team goals, remain flexible in outlook and continually develop self to achieve objectives Skills, Qualifications and Experience: We are looking for someone with a wide breadth and depth of desktop and hardware support experience in a similar technical role. You More ❯

client satisfaction is at the heart of everything we do, and it is this, combined with our data-driven design approach and pioneering Digital Experience Platform, that makes us truly different from other offerings in the marketplace. As UBIQ continues to grow, we are looking for a motivated, detail … websites. Frequent reporting to the Head of Project Management on issues and project progression. Occasionally supporting content migration work. What are we looking for? Experience in Project Management or closely related customer-facing service delivery roles. Experience in web/digital/software environment. Demonstrated history of … building and maintaining positive client relationships Experience in managing internal delivery teams/contributors. Alignment with UBIQ’s company vision to be an outstanding provider of digital marketing services within the sector. Qualities we look for at UBIQ Highly personable individual who works well within a team. Clear communicator More ❯

Propel is partnering with this rapidly growing SaaS business that is seeking a proactive and results-driven Renewals Account Manager to ensure customer retention and satisfaction. We're looking for a commercially astute, detail-oriented professional with a strong background in contract renewals and customer success, particularly in … a SaaS environment. Your role will primarily focus on directly managing customer contract renewals, optimising retention rates, and maintaining strong relationships with existing clients. If you're a data-driven account manager, skilled at handling client relationships and renewals, and have a background in SaaS or subscription-based services … their contracts. With over a decade of industry expertise, this company is scaling rapidly, supporting a diverse client base with innovative solutions and a customer-centric approach. As a Renewals Account Manager, you’ll play a key role in ensuring client satisfaction and driving contract renewals. You’ll work More ❯

we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM. So far, we have 10,000+ people working around the world, from our offices … a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed 🚀 We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About The Role As Hargreaves Lansdown continues to … s digital engagement platforms, contributing to the broader technology strategy. Influence and shape the future of client engagement and support experiences through data-driven, customer-centric design decisions. Champion cross-functional alignment across architecture, delivery, support, and security teams to ensure successful, end-to-end solution delivery. What You … using technologies like Service Cloud, Service Cloud Voice, Einstein AI, and Data Cloud. Collaborating with business and product stakeholders to align technical delivery with customer experience goals and regulatory requirements. Setting engineering standards and best practices to ensure scalable, secure, and maintainable solutions across the Salesforce ecosystem. Coaching More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

with Product Strategy Leadership and the Design & Consultancy Director, you’ll connect research, business goals, and innovation to craft transformative products. Your work shapes experience visions, translates strategy into action, and empowers clients to deliver solutions that don’t just function—but truly inspire. Across industries, you’ll turn … and enhance product strategy. Research and Strategic Insights: Expertise in conducting and synthesizing user research, competitive analysis, and market benchmarks into actionable design strategies. Experience Vision & Roadmapping: Ability to create experience blueprints, define strategic initiatives, and prioritize design efforts alongside product and delivery managers. Human-Centred Design: Proficient … overall user experience. Planning & Delivery: Strong time management skills to manage multiple design initiatives, ensuring high-quality, timely delivery. Minimum 5 years of commercial experience in design Very strong English verbal and written communication skills Key Soft Skills : Facilitation & Collaboration: Proficient in steering collaborative efforts, communicating design decisions, and More ❯

revolutionising the way businesses in the renewable energy sectors operate. We provide a powerful, intuitive platform designed to streamline workflows, improve compliance, and enhance customer experience. Our software enables low-carbon technology installers to manage their processes effectively, ensuring seamless operations throughout the entire customer journey. As part … of our mission to power the net-zero revolution, we are growing our team and looking for a Customer Support Engineer to play a crucial role in helping our customers get the most out of Payaca. The Role As a Customer Support Engineer , you will be the frontline … of our customer success efforts, helping users troubleshoot issues, optimise their workflows, and integrate Payaca with their existing tools. This is not just a traditional support role; you'll work closely with both customers and our engineering team to diagnose problems, improve our documentation, and help shape the future More ❯

the business. Client Details Our client is a nationally recognised organisation undergoing a major digital and infrastructure transformation. With a clear focus on innovation, customer experience, and operational excellence, they are investing heavily in modernising their technology landscape to support long-term strategic growth. You'll be joining … cost-saving opportunities Foster strong relationships with business units, exec stakeholders, and suppliers Lead continuous improvement in architecture, delivery, and support standards Profile Proven experience in senior IT leadership roles within fast-paced environments Strong background in IT strategy, architecture, and infrastructure delivery Skilled in managing cross-functional and … virtual delivery teams Deep understanding of CAPEX/OPEX, SaaS, and financial implications of tech decisions Hands-on experience with enterprise systems (ERP, CRM, Telephony, etc.) Strong grasp of network, server infrastructure, and end-user technologies Comfortable operating in agile environments with mission-critical systems Confident stakeholder manager with More ❯

help deliver our connected mobility strategy. This key role involves helping to deliver a range of connected products and services that meet and surpass customer expectations, deliver process efficiencies and generate clear ROI. The successful candidate will be responsible for managing the product backlog, defining user stories, and ensuring … that products are aligned with both customer requirements and business objectives. Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximises business value while ensuring to addresses customer needs, whilst ensuring that the delivery team … manage the product backlog using prioritisation frameworks such as MoSCoW, RICE, Value/Effort, Weighted Shortest Job First (WSJF) etc. Ensure the backlog reflects customer needs, business value, and relevant strategic goals. Continuously groom the backlog & refine backlog items to adapt to evolving requirements. Manage the product team's More ❯

Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving … re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3+ years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication … skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within More ❯

to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯

modernizing the company’s tech stack. This involves building a robust backend API, integrating third-party platforms, and rolling out innovative features to enhance customer experience and operational efficiency. This is a PHP Laravel-focused position, but it also offers the opportunity to work with a diverse tech … with C#/.Net when needed. You have a solid grasp of SOLID design principles , enjoy working in a fast-paced environment, and have experience building robust, well-optimized APIs. Bonus points if you have worked with DevOps practices or modern tools like Docker or Kubernetes . Role Responsibilities … engineers to optimize deployment pipelines and platform scalability. • Support application deployment and maintenance in a .Net/Azure environment. Skills & Requirements: Essential Skills : • Advanced experience with PHP and Laravel. • Familiarity with C#/.Net for specific platform components. • Strong understanding of SOLID design principles. • Proficiency in MySQL, with a More ❯

Opportunity to join a global Fintech organisation that are revolutionising customer experience with next-generation capabilities! My client is seeking an experienced Solutions Architect to lead the design and development of their core platforms, including APIs, payment gateways, and switching infrastructure. About the Role: You will lead the … translating strategy into actionable plans, promoting cross-team collaboration, and clearly communicating technical direction across the organisation. Key Requirements: Bachelor’s degree or equivalent experience in a relevant field. 10+ years in application and enterprise architecture roles. Proven experience designing SaaS-based systems and external-facing APIs. Proficiency … similar languages, with a broad technical skillset spanning frontend and backend development. Strong understanding of systems integration, middleware, caching, databases, and web performance optimisation. Experience within the payments space is highly desirable. Comfortable navigating complex and ambiguous environments to provide clear architectural direction. Skilled at aligning technical strategy with More ❯

Enhance your skills in a growth-oriented corporate setting Work with a diverse team of professionals in a collaborative enterprise environment Create an exceptional customer experience and impact the company's global success, and be recognized by the Customer Hero Program Boost leadership skills with managerial competencies More ❯

UK-based only) - 6–9 month FTC We are working with a rapidly evolving business consultancy currently undergoing a digital transformation to strengthen its customer engagement and growth strategy. The organisation is at the forefront of building equitable, inclusive workplaces for major brands globally and is now investing in … building intelligent client journeys and leveraging data insights to drive engagement, acquisition, and client lifetime value. This is an exciting opportunity to shape the customer experience end-to-end in a growth-driven, purpose-led environment. The CRM & Salesforce Lead will: Lead the strategy for client segmentation, buyer … strategies. Act as the in-house expert on Martech tools, recommending new technologies to enhance client experience. The role requires: At least 5 years' experience in CRM and Martech roles, ideally within SME or Start-Up environments Deep technical expertise with Salesforce Experience Manager and/or Pardot. More ❯

for the future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … you will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your … customers technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience We'd love you to have: A passion for sales and be keen to learn and develop your skill set Demonstrate a keen More ❯

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop and maintain relationships with dealers across the UK. This is not one to be missed! Opportunity … they realise the full benefits of using the company's leading-edge fleet and stolen vehicle recovery & telematics solutions. And you’ll need this: Experience within the dealer services space will be beneficial. You need to be someone with ambition, and drive to develop your career. This is not More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

commercial goals. Leadership – Inspire, mentor and develop managers and ICs across multiple locations; build succession and hiring plans. Delivery – Partner with Product, Design and CX to ship high-impact features on time and to quality. Excellence & Scale – Embed robust standards in architecture, testing, CI/CD and cloud infrastructure so More ❯

key player in a critical part of the order journey. You'll design, develop and operate scalable, high-quality software solutions that enhance the customer experience on a global scale. Your work will help guide customers throughout the purchase experience to ensure they are completing their order … all the way through to proving that they work well - and continue to work well - in production What will you bring to the table? Experience in .NET & C# Solid understanding of HTTP and RESTful design Knowledgeable in both SQL and NoSQL database systems Solid foundation in software engineering principles More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy … across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯