1 to 25 of 31 Customer Service Jobs in Bristol

hire a 1st Line Support Engineer to join their internal IT support team in Bristol. This is an excellent opportunity for someone with strong customer service skills and a passion for technology to join a collaborative environment where you’ll gain exposure to a wide range of systems … line teams where required You’ll work closely with wider IT teams and end users across the business, ensuring a high level of customer service and technical support. What we’re looking for: Previous experience within a 1st Line Support, IT Support or Service Desk role Good ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

recruiting a Service Delivery Coordinator to join a busy service team, supporting customers and ensuring queries are resolved quickly and efficiently. Location: Bristol Contract: Temp ongoing Hours: Full time 8.30-5.00 one day hybrid Salary: £13.20 per hour Key Duties Manage and resolve helpdesk queries Investigate issues … maintain accurate records Input and manage data on internal systems Support admin, reporting, and month-end processes Provide excellent service via phone and email About You Strong customer service skills Highly organised with great attention to detail Confident communicator Good IT skills (Excel, Word, Outlook) [Service ...

currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests … machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple ...

Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Bristol. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact ...

advisor and advocate for customers Maintain a strong understanding of our client’s portfolio Stay informed and actively engaged in the contact centre and customer service industry Key Experience Required: Demonstrated success in a New Business Sales or similar role Strong interpersonal and relationship-building skills Experience working … with complex, multi-divisional, and multi-regional organisations In-depth knowledge of Unified Communications, Contact Centre as a Service (CCaaS), and omnichannel solutions Solid understanding of contact centre and customer service operations Genuine interest in technology and innovation Excellent communication skills, both written and verbal, with strong ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support. You will not just support the sales ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support. You will not just support the sales ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms … managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills … Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

leading provider of refrigeration, heating, ventilation and air conditioning services. We are an established name with a trusted reputation for delivering outstanding service and support amongst many of the country’s largest organisations across the retail, commercial, industrial, food service, and public sectors. The purpose of the role … procedures and knowledge base Troubleshooting and resolving basic technical issues Ensuring users are provided with regular updates, and progression is made in line with service level agreements Ensuring that all actions and diagnostics performed are recorded accurately in the helpdesk management tool Building, installation and configuration of computer/ ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting‐edge innovation backed by market‐leading service operations. JOB DETAILS You will take ownership of developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic … customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogee’s extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts and target sectors Developing and executing sales strategies that deliver sustainable revenue growth Managing complex sales cycles ...

West, Bristol - 5 days on-site Salary: £27,000 - £32,000 About the role: We're working with a successful and growing IT Managed Service Provider that is actively seeking an experienced and ambitious 1st Line IT Support Analyst. This is an excellent opportunity for someone who is passionate … about providing outstanding customer service, with demonstrable experience in providing excellent technical support within a fast-paced environment. What we’re looking for: At least 2 years’ experience in a Service Desk or 1st Line Support position, preferably within an MSP environment Strong skills in administering ...

Experience working as a Business Analyst. Well-developed core consulting skills – research, analysis, presentation and attention to detail. Exceptional interpersonal skills and client/customer service. Aptitude to grasp new concepts and produce effective outputs. Exceptional problem-solving skills and a growth mindset – analytical, innovative, and creative approach. Good ...

+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

Manager with rollout activities Essential Skills: Previous experience in IT deployment, deskside, or refresh projects Strong knowledge of Windows 10/11 environments Good customer service and communication skills Ability to work in a fast-paced onsite environment Active SC Clearance is mandatory Additional Information: Full onsite role ...

Proactive.IT Appointments Limited is looking for an IT Shop Manager in Bristol to oversee the management of their store. The role requires strong customer service skills, basic IT knowledge, and familiarity with MS Office and Adobe products. You'll work on-site 5 days a week and manage … customer interactions while ensuring an effective shop environment. The position offers a salary of £32k – 36k per year, bonus, and excellent benefits including private health insurance and annual leave perks. #J-18808-Ljbffr ...

join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … Closing Date Tuesday, 2nd June 2026 Start Date Tuesday, 9th June 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE, grade ...