1 to 25 of 54 Customer Service Jobs in Bristol

Service Desk ManagerProgramme Name: LCSTLocation: Bristol, UKAre you ready for your next career challenge?.. Role Overview:The Service Desk Manager will be an experienced IT service management professional responsible for the leadership, performance, and continual improvement of the Service Desk function across the LCST programme. … role will provide strategic and operational leadership to ensure the delivery of a high-quality, customer-focused IT support service within a complex, fast-paced and business-critical environment.The Service Desk Manager will have responsibility for the effective management of incidents, service requests, escalations, service ...

growing UK-based technical distribution business is seeking a Customer Service Advisor/Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication … highly valued! Location: Bristol and commutable from surrounding areas including Newport, Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,000 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday ...

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

Service Desk Analyst The Opportunity We're looking for a customer-focused Service Desk Analyst to join a busy and collaborative IT team, providing high-quality technical support across a diverse technology environment. This is an excellent opportunity for someone who enjoys solving technical issues, delivering exceptional … customer service, and working within a structured IT Service Management (ITSM) environment. This is a hybrid role requiring the successful candidate to work 2–3 days per week from our client's office in Bristol , with the remaining time working remotely or from other agreed locations. Occasional ...

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. … Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology ...

variety of projects, including EV charging infrastructure, renewable energy systems, and electrical installations, while maintaining the highest standards of safety, compliance, and customer service. Role Overview You will be responsible for the installation, testing, commissioning, and maintenance of domestic electric vehicle charging equipment across Bristol and the South West. … works as required, including consumer unit upgrades, EICRs, additional circuits, lighting installations, socket installations, fault finding, remedial works and minor electrical repairs Deliver exceptional customer service and always represent our client professionally, providing excellent customer service Maintain all company vehicles, tools, and equipment in good condition ...

Wintel environment, delivering deskside support, hardware break-fix, stock management, device builds, and troubleshooting for laptops, desktops, and mobile devices. The role requires strong customer service skills, the ability to work independently, and eligibility for SC Clearance. Location: Bristol BS34 7QS Contract … configure, and repair laptops and desktop devices following training. Deliver break-fix support for HP laptops and desktop hardware. Troubleshoot and resolve incidents and service requests. Support Microsoft Windows 10/11 and Microsoft Office applications. Provide support for Skype and mobile technologies. Support Apple and Android devices. Build ...

friendly, professional, and motivated individual to join our team. The successful candidate will be a strong team player with a passion for delivering excellent customer service. Previous reception and telephone experience is essential, along with good keyboard and IT skills and the ability to communicate effectively in both spoken … appropriate the appointments for all clinical staff either face-to-face or by telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the Practice ...

currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests … machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Virtual Teaching Sessions as well as face to face visits in the workplace Once achieved, you will be enroled on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday, 9.00am to 5.00pm, shifts. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical … support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk/Helpdesk ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

fire detection systems, emergency lighting, portable fire extinguishers, intruder alarms, CCTV, and access control systems Working on both large and small installation projects, ensuring customer requirements are understood, communicated clearly, and delivered efficiently while maintaining high standards of workmanship and customer service Delivering customer training ...

timelines, and delivery expectations.Provide effort estimates, status updates, and risk identification throughout the project lifecycle.RequirementsFacilitate workshops and discovery sessions to gather, analyze, and document customer business requirements.Translate business needs into solution designs, process flows, and functional specifications.Educate customers on workforce management best practices and recommend solution approaches aligned with … their objectives.BuildWork with WorkForce Software Technical Consultants to ensure that the solution build meets the requirements of the customer and enables efficient end-user processes.Collaborate with cross-functional teams to support integrations, solution demonstrations, and project deliverables.Ensure implementation activities adhere to established methodologies, standards, and documentation requirements.ValidatePartner with customers ...

opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. … updates on occupancy trends, operational risks, improvement opportunities, and people feedback. Vendor & Building Management Manage day-to-day relationships with workplace vendors, suppliers, and service providers. Coordinate reactive and planned maintenance activities. Monitor service delivery performance and escalate concerns where required. Coordinate contractor access, site activities, and workplace ...

helpdesk, automated processes and phishing awareness systems Embrace new technologies, including automation and AI About You You will be organised, detail-focused and customer-focused, with strong communication and problem-solving skills. You should be comfortable supporting users and keen to learn new technologies. Experience Required At least … support experience Active Directory administration Windows 11 and Microsoft 365 support Laptop hardware support Ticket-based helpdesk systems Video conferencing equipment Strong troubleshooting and customer service skills Desirable Azure and Azure AD Microsoft or CompTIA qualifications iPhone and iOS support Power Automate Software testing ITIL The role offers ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Onsite AV Service Engineer £40,000 - £45,000 Salary (DOE) Bristol 08:30 – 17:30 | Monday – Friday 6 Month Contract (Potential for permanent role at end of contract) Role: Providing onsite support, including preventative maintenance, incident management, and reactive support. This role requires a proactive and highly organised individual … site asset inventory. Assisting with the commissioning of integrated solutions. Deinstallation and reinstallation of AV equipment as needed. Assist with technical site surveys. Provide customer training on AV system operation. Provide reactive AV support across additional sites where required. What You’ll Need: Strong verbal and written communication skills. ...