24 of 24 Customer Service Jobs in Bristol

Customer Service Technical Representative Location: Bristol Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform … existing employees, we drive a culture that is founded on positive change and development. Summary of the role Act as Technical Support to Customer Services, dealing with technical queries from administrators & customers. Individuals in this role will provide input to projects and review all procedural changes as well ...

across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees. Technology Support Technician Responsibilities Key responsibilities include: Managing and triaging Service Desk tickets, ensuring issues are categorised … Proficiency in troubleshooting hardware, software and mobile devices. Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware. Experience in a customer-service or customer-facing role. Excellent customer service skills and the ability to provide support over the phone. You will ...

Bristol | Office-Based (5 Days Per Week) Up to £30,000 + Excellent Benefits Looking to build your career within a fast-growing Managed Service Provider? We're recruiting a Technical Support Associate to support customers across a range of IT services, helping resolve issues, coordinate support activities … deliver an excellent customer experience. This is an ideal opportunity for someone with experience in a Service Desk, IT Support, Customer Support or MSP environment who enjoys working with customers and wants to develop their technical and professional skills. What You'll Be Doing Acting ...

Senior Support Engineer ready to take the next step in your career? We're looking for a Technical Support Team Lead to lead a customer-focused support function within a growing managed services provider. This role combines people leadership, customer engagement and service improvement. You'll work … closely with customers, technical teams and senior stakeholders to ensure high levels of service delivery, customer satisfaction and operational performance. What You'll Be Doing Leading, coaching and developing a technical support team Managing customer escalations and service-related challenges Driving service improvements and operational ...

scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Are you organised, customer-focused and confident managing multiple priorities in a fast-paced environment? We're looking for a Network Services Technical Assistant to join our Network … Services team on a 12-month fixed term contract , supporting the delivery of a high-quality, right-first-time service for our customers. About the role As a Network Services Technical Assistant, you'll provide essential operational and administrative support across a range of customer-facing services, including ...

Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, between 08:00 17:00, based on scheduled shifts. Are you ready for your next career challenge?.. Role Overview: The Service Desk Analyst … Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation ...

summary Do you enjoy helping people and making things easier when they are under pressure? Bristol NHS Foundation Trust is looking for a Service Desk Analyst (Entry level) to join our Digital Services Service Desk. Our Service Desk is the front door to Digital Services, supporting colleagues … connects thousands of colleagues with the right digital help, so they can keep services running safely for patients. This is first and foremost a customer service role. You do not need to know every technical answer on day one. What matters most is that you listen well, stay ...

associated controls. Commissioning, testing, and optimising BMS systems to ensure they are operating efficiently. Making minor software and control strategy adjustments where required. Completing service reports and keeping accurate maintenance records. Ensuring all work is carried out safely and in line with company procedures. Providing excellent customer service … Management Systems and HVAC controls. Strong fault-finding and problem-solving skills. Able to work independently and manage your own workload. Good communication and customer service skills. Full UK Driving Licence (essential). Working Hours Flexible working between 7:00am and 7:00pm , Monday to Friday. Occasional evening ...

purpose of the job is to provide professional engineering expertise and excellent internal and external customer service during the maintenance of variety of CCTV, Intruder, Access Control Systems and other security solutions. Including some installation & commissioning. The main challenges of the job are deadline pressures, demand for thoroughness … customer service skills, route cause analysis on faults to meet the business requirements. Job Responsibilities/Essential Functions Provide technical expertise in fault finding and repairs of varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages. ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Technical Customer Success Analyst role - Leading UK Business Saas Software Company - Bristol - Up to £35k Stratospherec LTD are delighted to be recruiting for a talented Technical Customer Success Analyst with a strong customer service background to join a growing team in central Bristol. They are based … used by national clients across the globe. You will work closely with customers where required, but your primary responsibility will be supporting the wider Customer Success team by investigating technical issues, configuring customer environments, producing reports, assisting with integrations and ensuring implementations run smoothly. The role is ideal ...

desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests. Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation Documentation, creation, update and keeping … written Be able to think out of the box, providing creative ideas and solutions Team player and driven by success, aiming for quality service Experience in a Call Centre environment or similar would be advantageous Required skills SC clearance/SC clearance capable is a big advantage. Windows Server ...

join a rapidly growing business and develop an exciting career in IT. This company is a small, friendly team who live and breathe exceptional customer service, all with a great sense of humour. Working on the helpdesk, you’ll learn how to handle support requests from clients. Role … from a team of true experts. Responsibilities Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows based networks, systems, desktop and cloud applications. You’ll also have the opportunity to be involved in the planning ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

working with clients. What you'll be doing Providing technical support for software applications via phone, email and Microsoft Teams Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved Troubleshooting application issues and resolving problems where possible Escalating more complex issues to internal technical … Support. Strong pensioner payroll experience, either as your main role or as a significant part of a pensions administration, payroll, benefits or client service position. Understanding of the end-to-end pensioner payroll lifecycle. Experience working with ticketing systems and managing incidents. Strong troubleshooting and problem-solving skills. Excellent ...

/mentoring system throughout your time here Focus on training and career progression Family friendly policies The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

provider in the search for an experienced Fire & Security Engineer to join their growing engineering team in Bristol This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

communications and alerts. Experience using Task Manager and CRM functions. The ability to investigate and resolve application issues. Experience supporting system changes, upgrades and service improvements. Good stakeholder and supplier management skills. SQL knowledge, ideally with experience writing or amending queries. The role: We are looking for an experienced … Lead and supervise a team of up to 10 Application Support Officers. Manage the day-to-day delivery of application support services. Oversee incidents, service requests and problem resolution. Coordinate system upgrades, maintenance and application releases. Configure and support NEC Housing applications. Drive service improvements and implement best ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

client, a well-established and growing Fire & Security specialist, is looking to recruit an experienced Service & Maintenance Engineer to join their team. This is an excellent opportunity for an engineer with experience in servicing and maintaining fire and security systems who is looking to join a professional business that … repair of a range of fire and security systems across commercial and industrial sites, ensuring systems remain compliant, reliable and fully operational. Key Responsibilities Service and maintain Fire Detection, CCTV, Access Control and Intruder Alarm systems. Diagnose faults and carry out repairs. Complete planned preventative maintenance and reactive call ...

training Flexible benefits allowance Private healthcare options Gym membership contribution Birthday off 28 days annual leave plus bank holidays Additional holiday with length of service Weekly fitness sessions Mental health and wellbeing support Monthly lunch clubs Quarterly social events Two international incentive trips every year Early finish every Friday … with professionals Strong work ethic Positive attitude Competitive mindset Resilience Desire to build a long-term career Previous experience in sales, hospitality, retail or customer service is beneficial but not essential. Apply Today Our client is interviewing immediately for their July 2026 Graduate Intake. If you're looking ...

generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. … sell and upsell products Ensure accuracy of invoicing and estimating. Build relationships with customers aiming to win sales, improve margins and have a excellent customer service Ensure all call are handled in a timely manner. Participate in promotions and campaigns Utilise relevant business data to understand the opportunities ...

client, we are seeking a Temporary Administrator until the end of December 2026. This role provides comprehensive administrative support for lease contracts, pricing, and customer interactions within the Technology & Lifecycle Solutions division. Reporting to the line manager, the role ensures SLA compliance, manages KYX requirements, and works closely with … internal teams including Customer Services, Finance, Credit, and Sales, as well as external partners such as brokers and manufacturers. Responsibilities will include Prepare and issue rental contracts and trading terms. Contact internal and external customers by email or phone to gather supporting information. Manage lease portal access and administer ...