22 of 22 Customer Service Jobs in Bristol

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

Technical Services Engineer/Photocopier Location: Swindon & Surrounding Region Overview We are recruiting for an experienced, proactive, and customer-focused Photocopier/Technical Services Engineer to join a growing technical team within a well-established Managed Print & IT Services organisation. This is a field-based role (van provided) with … emphasis on Ricoh equipment, including production print devices. Alongside managed print duties, you will also provide basic technical support across wider IT services, including customer infrastructure, networking, Microsoft 365, and endpoint technologies. You'll work closely with IT Support, print engineering, helpdesk, sales, and admin teams to deliver ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact … incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong problem-solving skills and a commitment to delivering outstanding customer service. Key Responsibilities: Serve ...

transforming the way Motability Operations understands and manages its fleet, using connected vehicle data such as vehicle health, mileage and diagnostic information to improve customer experience, operational efficiency and commercial outcomes. We're looking for a Senior MI Analyst specialising in Connected Mobility to join the Customer Services … work with large and complex datasets, develop reporting and analytical products, investigate emerging trends and use connected vehicle data alongside our wider customer and operational data to build a more complete understanding of our customers and fleet. You'll be expected to go beyond responding to requests. ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

working with Finance users, Subject Matter Experts (SMEs), Technology colleagues, vendors, consultants and control owners. You communicate clearly, keep stakeholders informed and take a customer/stakeholder-focused approach to support and problem-solving. You are proactive and flexible, able to manage competing priorities while maintaining accuracy, evidence quality … system-dependent Finance processes, such as ERP/accounting systems, treasury and banking systems, payment solutions, reconciliation platforms, planning tools, reporting tools or service-management platforms Practical understanding of Finance-side systems-control mechanisms and their role in protecting BAU stability, auditability and compliance Experience supporting, assuring or delivering ...

11689CA5 £40k per year + Bonus IBM i Service Desk Technical Consultant Milton Keynes/Hybrid £40,000 Are you an experienced IBM Power i (IBM i/AS400) Technical Consultant looking for your next challenge? Join our expert Service Desk team and support enterprise customers across finance … technical support for IBM i managed services customers Manage incidents through to resolution Support backups, HA, DR, patching and upgrades Proactively monitor and optimise customer environments Work closely with customers and internal technical teams to deliver exceptional service What we need from you: 4+ years’ experience ...

infrastructure work over time. Essential requirements: Experience in a similar 2nd line/desktop support role Confident supporting users at all levels with strong customer service and stakeholder management Good working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory/Entra ...

Role Profile Our client, a prominent organisation within the banking sector, is seeking a highly skilled Product Owner to spearhead initiatives aimed at enhancing customer journeys through the integration of automation and artificial intelligence. This role is pivotal in articulating the product value, driving business outcomes, and ensuring … decisions that eliminate ambiguity for delivery teams and enhance operational efficiency. Deliver modernised Pega Cloud journeys that underpin the organisation's strategic objectives and Customer Service Vision, focusing on transformative customer and colleague experience improvements. Skills & Experience: Proven experience as a Product Owner or in a similar ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … Snowflake. Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real ...

successes, with an exciting roadmap in place. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

largest fleet in the UK, [PC1.1]setting the appropriate level of capital reserves for MO, and developing new ways to support our customer needs. The role works closely with the Technology Product Team to align on the product vision, roadmaps and business deliverables. The role has two direct Product … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

experienced Technical Support Engineer to join a growing technical support team in Bristol. You will provide technical support across a UK depot network and customer sites, acting as a point of escalation for engineers dealing with more complex faults, repairs and commissioning work. This is a hands-on role … commissioning and technical projects. Key Responsibilities Diagnose and resolve mechanical and electrical faults on generator equipment Carry out servicing, repairs, commissioning and modifications Attend customer sites for technical support and site surveys Support engineers with complex fault-finding and technical issues Work on Stage V generators and modern rental ...

technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/ ...

their websites. This is a hands-on and varied role where you’ll learn a lot and build a strong foundation in tech, customer service, and digital marketing Why You’ll Love It Here: Flexible hours to fit your lifestyle (Full Time) No Experience Needed - We believe … learn and improve. Eye for Detail: Precision and care in everything you do. Creative Flair: Unleash your artistic side in design or development. Customer focused: Excellent communication skills. Career development focus: At SwiftOrder, we're committed to nurturing talent and helping you build a rewarding career. This role ...

desirable. A background in fire stopping or passive fire protection is desirable. An analytical, practical approach is desirable. Experience in an administrative, office, customer service or site-based role with some technical knowledge of construction materials is desirable. Ability to read and understand construction drawings is desirable. ...

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of product fix for system issues … updating product documentation, delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting customer success team with customer reviews. We are looking for people who have a good insight into how an ERP system works, either from a consulting role ...

aircraft modifications stress justification statements and supporting documents for part Concessions from our manufacturing sites and justifications for part repairs and repair proposals for Customer Services (which could relate to Aircraft-on-Ground or issues detected in routine maintenance). Justifications are in line with defined requirements and processes ...

objectives, ensuring the right people and systems have the right access to the right resources at the right time. The role also leads on service performance, supplier management, incident resolution, and the successful transition of systems into IAM governance frameworks, strengthening the organisation's security posture and contributing … that access is compliant and meets business expectations. Manage incidents and enquiries, providing resolution and advice to support the team in delivering the best service to the customer and supporting a high performing team culture Manage the delivery and transition of systems into Identity Assurance Governance and Privileged ...