1 to 25 of 31 Customer Service Jobs in Bristol

looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement through … effective training, knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field ...

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. If you’ve also worked in the following roles … also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION: Bristol, South West England (BS32) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have ...

summary The IT Service management team provides business-critical support for systems and services, to UKHSA business users at all locations at which UKHSA staff work. ICT Engineers will provide both technical and non-technical expertise in the development and operation of ICT support to end users within … required including Cardiff, Totnes, Gloucester, Chilton and Porton. Main duties of the job Assist the Senior Engineers in providing a high quality of customer service and support that will ensure that all UKHSA staff are able to access UKHSA ICT services as required, using properly configured and reliable ...

regardless of channel or partner involvement. The CX Designer will design and shape end-to-end services (front-stage and back-stage) across complex customer journeys, working closely with multidisciplinary teams to: Set direction for CX across multiple journeys, programmes or domains, ensuring alignment to a coherent enterprise-wide … experience vision. Build and evolve strategic, evidence-led service visions aligned to Motability Operations' purpose and CX principles Identify and resolve service-level pain points, gaps and inconsistencies across channels, teams and partners Influence strategic decisions on service scope, priorities and investment based on customer ...

business is growing, and we are looking for a skilled Technical Support Administrator to join their team. Job Overview Be instrumental in supporting their customer service team by communicating with customers, providing technical support, and acting as a liaison between their purchasing, parts and customer service … hands on checking of returns Support the overall development and growth of the spare parts category. Key Responsibilities: Manning the telephone lines in Customer Service. Support the team by identifying requirements for customers. Testing of returned parts to diagnose issues Evaluate solutions and communicate them back to the customer ...

receive two alternative days off work) ** The Role – Field Applications Specialist, Medical Diagnostic Systems This market leader seeks to recruit a technically motivated and customer focused Field Applications Specialist, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated laboratory diagnostics systems utilised … within pathology departments, NHS laboratories and clinical chemistry environments Supporting flow cytometry, cell separation and diagnostics products located at customer sites Your Background – Field Applications Specialist, Medical Diagnostic Systems To succeed in this exciting role you must be able to demonstrate: Previous experience in an application specialist or biomedical ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Business Development Manager will play a critical role in ensuring commercial targets are consistently met or exceeded, through maintaining and building strong customer relationships to support continued business growth. Role Details: • Annual salary up to £42,000 dependent on skills and experience • Uncapped commission earning potential based … with other teams and functions to consistently meet or exceed commercial targets for the area. • Collaborate with other teams and functions to deliver excellent customer service and product quality from order win through to successful project delivery, ensuring a seamless and high-quality customer experience. • Maintain strong ...

regulated environments . The role spans desktop software, web applications, and backend services , supporting systems that are deployed globally across manufacturing, assembly, and in-service operations. You will work on software that directly interfaces with physical test equipment, enabling users to configure, run, and analyse complex electrical tests. This … support CI/CD pipelines to ensure reliable, repeatable software delivery Produce clear and accurate technical documentation , covering implementation, workflows, and design decisions Support & Customer Interaction (Occasional) Support the Customer Service team in resolving installation, commissioning, and in-service issues Assist with troubleshooting issues either ...

world experience while developing your technical skills. You’ll be supporting a wide range of clients, helping to resolve IT issues and ensuring excellent customer service at all times. Role Key Responsibilities: Handling incoming support calls and emails Logging and managing tickets within the helpdesk system Prioritising … gain experience in areas such as: IT support and troubleshooting Networking and systems maintenance Cybersecurity and data protection Software installation and upgrades Customer communication and service delivery Training You’ll complete a Level 3 Information Communications Technician apprenticeship, delivered in partnership with SGS College. Your training will include ...

unique opportunity to play a key role in the future of our Insurance team. You'll be at the heart of delivering outstanding customer outcomes, enhancing operational delivery, evolving our end-to-end repair and claims journey. You'll take ideas from early concept through to solution design … your chance to make a real impact. Qualifications Be an advocate for MO customers, understanding friction points in the insurance journey and seeking good customer outcomes. Have in-depth knowledge of motor insurance or how the Motability Scheme insurance proposition works You will be motivated to achieve excellent outcomes ...

user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor IT systems ·Liaise with Managed Service Provider (MSPs) to escalate and resolve complex issues ·Maintain accurate documentation and ticket updates ·Assist with ERP user setup, support and documentation Required Skills … Experience in a manufacturing or food production environment (desirable) ·ERP system user administration experience (desirable) ·Strong troubleshooting and problem-solving skills ·Excellent communication and customer service skills Development Opportunity This role offers genuine career progression. You will have the opportunity to develop skills in: ·SQL ·JavaScript ·ERP systems ...

guidance. Working with our Vulnerability Lead, champion the identification, triage, and remediation prioritisation of application vulnerabilities, ensuring delivery aligns with risk appetite and agreed service levels. Establish and track application security metrics, including vulnerability remediation timelines, tooling coverage, and overall risk reduction. Support secure architecture and design reviews, particularly … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

professional and informed response to the caller. To process external referrals into Integrated Urgent Care via professional sources other than NHS 111 e.g. ambulance service, pathology results, community teams. To ensure that such referrals are accurately entered onto the patient database system. To follow our safety calling process … forward thinking, dynamic and innovative Social Enterprise and run an exciting range of Primary Care services. These include the Severnside Integrated Urgent Care Service , GP Practices, and the Homeless Health Service . BrisDoc therefore provides great patient care 24 hours a day, 365 days a year to over ...

clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication ...

regulatory organisations worldwide to support the delivery and management of assessments and courses. The Role On behalf of our client, we are seeking a Customer Support Executive to join the customer support team. In this role you will ensure clients gain maximum value from the software, acting … successful candidate will be enthusiastic about helping customers improve their exams and courses by using the systems capabilities effectively. 2+ years experience in a customer-facing role. Confident using technology, with examples of improving processes or workflows. A genuine interest in education and learning. Good GCSEs (or verified equivalent ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … final accounts Leading project meetings including pre-start, progress, and close-out Acting as the key point of contact for residents and ensuring strong customer engagement Working closely with Asset Strategy to shape future investment programmes Maintaining accurate records and ensuring clear reporting across all systems You will play ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

/hour Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities: Respond to and resolve incidents and service requests in a timely and professional manner. Manage and maintain on-site stock, including inventory control and regular audits. Perform hardware builds and configuration … engineering role. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Excellent communication and customer service skills. Familiarity with ITSM tools and stock management processes is desirable. Must have SC Clearance Key Requirements: Candidates must be SC cleared ...

looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients. You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There is a strong … Closing Date Tuesday, 12th May 2026 Start Date Tuesday, 19th May 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience About the Employer PROFESSIONAL ...

external venues, staying overnight if necessary (with appropriate prior notice). About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making … you. Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years. Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). ...

technologies, and enhance system reliability and efficiency. Required Skills & Qualifications: Proven experience as a System Administrator or in a similar role. Strong commitment to customer service and high satisfaction levels. In-depth knowledge of Windows servers, networking, and cybersecurity. Familiarity with network protocols such as TCP/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements ...