Customer Service Jobs in Bristol

26 to 50 of 52 Customer Service Jobs in Bristol

Service Desk Analyst - Bristol

Bristol, United Kingdom
Experis
Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a … keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This role … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Service Desk Analyst - Bristol

Bristol, Gloucestershire, United Kingdom
Experis
Service Desk Analyst - Bristol An exciting opportunity to join an established Bristol based client who are seeking a new member of their Helpdesk team which support an internal user base of 700 people. This could be suitable for someone with experience in a 1st line role or perhaps someone with a background in customer service and a … keen interest and knowledge of Information Technology areas such as Networking, Windows desktop environments, M365 environments etc. Excellent training opportunities will be provided for the successful candidate. The Service Desk Analyst will be providing 1st line (and some 2nd line level) support via phone, email or face to face and will be working to set SLA targets. This role … working in Bristol. The team cover a shift pattern operating from 7.30am - 5pm. Good benefits, training and career progression are offered together with a competitive basic salary. If this Service Desk Analyst role sounds of interest please get in touch with your latest CV. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:

Senior User Experience (UX) Designer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
Description At Motability Operations, we put our customers and users at the heart of everything we do - and it shows. With an exceptional 96% customer satisfaction score, our UX team plays a critical role in shaping intuitive, inclusive, and impactful digital experiences that genuinely make a difference in people's lives. Joining our UX team means stepping into a … collaborative and cross-functional environment where your voice matters. You'll work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Design … end-to-end Create evidence-based user journeys across web and native experiences. Partner with service designers to understand the wider context of services and touchpoints. Generate and refine ideas that solve customer and business problems. Produce prototypes and high-fidelity designs, using them to test with users and achieve stakeholder buy-in. Collaborate closely with engineers and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Senior IR Systems Engineer (2nd/3rd Line Helpdesk Support)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will … be office based three days per week , with two days working from home . Key Responsibilities will include: Acting as the technical escalation point for the IT Service Desk Providing support via tickets, email and phone Assisting with pre-sales technical support Leading the response during P1 critical issues Completing BAU tasks including patch management , vulnerability management , and backend … system troubleshooting Onboarding new clients when needed Supporting non-technical colleagues with escalated issues Reporting directly to the Service Desk Manager The Person: For this role, our client is seeking someone with a strong technical background in IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Fleet Control Platform Specialist

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Fleet Control Platform Specialist

bristol, south west england, united kingdom
Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯
Posted:

Application Support Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Newton Blue
services to the health insurance sector. What you're looking for? Joining their friendly, team of 6 Application Support Analysts you'll deliver first class support to a worldwide customer base using their award-winning product and be responsible for: Triaging Incidents logged within the Service Desk system Investigating and resolving all types of application support issues/… requests Working directly with client representatives to progress issues/requests Collaborating with colleagues to progress issues/requests and further understanding Following the Service Call Management Process Contributing to the company knowledgebase with FAQs, How to.. and technical articles Writing SQL scripts for data correction Escalating issues to development for further in-depth analysis Liaising with different teams … re looking for? Someone with 2 years + experience in a similar role, good technical ability, a friendly and confident personality, a "can-do" attitude and a naturally inherent customer centric mind-set and approach. Ideally with prior application support experience within the commercial software development industry. Good MS/SQL Server script writing experience Proven analytical and problem More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Business Data Improvement Specialist

Greater Bristol Area, United Kingdom
Hybrid / WFH Options
TVS Supply Chain Solutions UK & Europe
Business Data Improvement Specialist Purpose: To provide and deliver a consistent and reliable Master Data Management service for the Team Leidos Community Main Duties & Responsibilities: Independently identify, investigate, and resolve risks/faults or inefficiencies in internal systems and workflows. Lead and manage small to mid-sized projects from planning to execution, including communicating updates, timelines, and issue resolutions … using Excel to uncover trends, errors, or opportunities for improvement. Develop and maintain project documentation, reports, and status dashboards. Serve as the main 2nd Line point of contact for customer-facing issues. Collaborate with technical teams to understand system functionality and relay findings effectively. Improve MDM data reports Using MS Reporting Services. Receive requirements from QA and develop reports … Self-driven with an eagerness to interrogate and challenge complex data systems integrations and processes. Ability to work independently with minimal supervision. Excellent written and verbal communication skills. Strong customer service orientation and experience managing external stakeholders at all levels. Detail-oriented, organised, and able to prioritise in a fast-paced environment. Ability to translate technical issues for More ❯
Posted:

2nd Line IT Support Technician - Bristol/Cardiff

Bristol, Somerset, United Kingdom
IO Associates
If you're keen to step into a more technical environment and grow your career, this is an excellent opportunity. What you'll be doing Respond to incidents and service requests logged in a modern ITSM system, resolving tickets in line with SLAs. Troubleshoot desktop, telephony, network, and printing issues, and investigate software problems. Ensure devices remain compliant with … and install hardware, software, and mobile devices. Gain exposure to server administration and infrastructure technologies. What we're looking for Previous experience in a similar IT support role. Excellent customer service and communication skills. Strong technical knowledge of: Windows 10, MS Server 2019/2022, MS Office 365 Active Directory/Entra ID & Group Policy IP Networking & telephony More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 32,000 Annual
Posted:

Application Security Engineer

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
development practices, and drive Motability Operations toward operational excellence in application security. Qualifications You are passionate about the technical security aspects of application development, with a focus on protecting customer data and driving high standards of engineering. You'll bring a background in hands-on secure software development or application security testing, along with proven experience working directly with … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯
Employment Type: Permanent, Part Time, Work From Home
Posted:

Technical Construction Solutions Advisor

Bristol, Avon, South West, United Kingdom
Etex Building Performance
Solutions Advisor Siniat in Bristol ! The Technical Advisor Siniat will provide technical advice to both internal and external customers regarding Promats fire protection products as well as answer all customer specification enquiries. What youll do: Generate customer leads and partner with the Architectural Specification Managers (ASM) to develop customer relationships. Compile project packs of technical specifications and … or a person who can demonstrate work experience in a relevant trade. A clear communicator with an ability to translate complex technical issues into straightforward language. Experience within a customer service role or administrative role in an office environment. Proficiency using CAD is a plus but not required. Why join us? We are named the world's #1 More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Dynamics 365 Architect

Bristol, United Kingdom
Hybrid / WFH Options
IO Associates
consultancy, is seeking an experienced Dynamics 365 Architect to join their growing D365 practice. You'll be responsible for designing and delivering secure, scalable solutions across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform. This role offers the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure … and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation, plugins, and Power Automate workflows. Own solution architecture across Dynamics, Azure, and M365, with strong awareness of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fire and Security Engineer

Bristol, Gloucestershire, United Kingdom
Infinity Resource Solutions
flexible management, they are growing very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley … would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and … installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave • Time and a half plus double time if called out on More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Junior Account Executive

Bristol, Avon, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £24k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £24,000 - £26,000 per annum
Posted:

Dual Sites Relief Security Officer

Bristol, Gloucestershire, United Kingdom
ABM
to 40hours per week depending on shifts available. Mixture of Days/Nights & Weekends PAY RATE: £14.00 per hour OVERVIEW OF JOB DESCRIPTION: ABM UK is a leading facilities service provider in the UK, delivering customized facility solutions to a wide range of clients since 1987. With a workforce of over 3,500 skilled and motivated professionals, our focus … premises. You will be responsible for monitoring access points, conducting patrols, and responding to potential security threats. Our goal is to provide top-notch security services while delivering exceptional customer service to our clients. MAIN DUTIES & RESPONSIBILITIES: Responsibilities Conduct regular patrols of the premises to ensure the safety and security of personnel, property, and assets Monitor and screen … gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Network Readiness Engineer

bristol, south west england, united kingdom
TrueSpeed
Note: Applicants must be authorised to work in the UK What You'll Be Doing As a Network Readiness Engineer, you'll ensure properties are fibre-ready ahead of customer installs — working both underground and overhead to deliver fibre to the premises (FTTP). You'll work to Openreach and Truespeed specifications and play a crucial part in preparing … feeds from Truespeed/Openreach poles and ensure safe, coiled fibre delivery Identify and escalate blockages, civils requirements, or tree obstructions Assist install teams when needed to ensure successful service delivery Maintain tooling, vehicles, and equipment in safe working condition Conduct rod and rope, or cable pulling and subducting activities Ensure correct equipment is used on every job Complete … all required company forms and reports accurately and on time Deliver excellent customer service and manage expectations effectively What You'll Need Hands-on fibre installation experience (essential) Familiarity with Openreach UG/OH specs, including S,L&G Comfortable working at height; qualified to operate a MEWP TETRA qualified Basic civils and IT knowledge Excellent teamwork and More ❯
Posted:

ServiceNow Architect

Bristol, United Kingdom
InfinityQuest Ltd,
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

AI Engineer Intelligent Agents (Audio Focus)

Bristol, United Kingdom
Adria Solutions
businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Fire and Security Engineer

Bristol, United Kingdom
Swann Recruitment
professional growth. The Role As a Fire & Security Engineer, you will: Carry out scheduled planned maintenance across a monthly rota (organised by our office team). Respond to reactive service calls and provide on-call support when required. Ensure all systems are serviced and maintained in line with British Standards and company procedures. Key Responsibilities You should have strong … security system maintenance and servicing (particularly fire alarms). Ability to pass full security vetting (NPPV2). Full UK driving licence (essential). Strong fault-finding, problem-solving, and customer service skills. Hours Monday to Friday, 40 hours per week (typically 7:30am4:30pm). Additional opportunities for on-call overtime. Benefits Competitive salary (dependent on experience). More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Services Consultant

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Synertec
values your individuality and prioritises your well-being. Now let us tell you a little more about us: Synertec strives to be the supplier of choice for patient and customer communication management into the Public and Commercial Sectors. As the UKs leading provider of electronic and paper document distribution services, we serve the NHS, Local Government, and a wide … customers with any changes. No two days are the same! You will utilise your problem-solving skills, attention to detail and your ability to multitask. Experience in a professional customer service environment is essential, and whilst coding experience is desirable; it is not mandatory. The Essentials for You: 25 days holiday, rising to 30, plus Bank Holidays Generous More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Fire and Security Engineer (Security Bias)

Bristol, United Kingdom
Consult2Recruit
an on-call Rota Good written and verbal communication skills Capable of working in a team as well as on your own Ability to communicate effectively with clients Excellent customer service skills Experience with IP CCTV and Access Control systems is advantageous however not essential Advanced skills such as commissioning are advantageous however not essential What we offer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Learner Driver Trainer (Driving Licence Required)

Bristol, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

SAP Developer all levels MoD, Defence

Bristol, Avon, England, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment Limited
are fit for purpose and deliver business value. Ensure approved tasks are delivered as guided by the SAP Development Lead and Sap UI5 Lead Developer. Ensure delivery of good customer service via consistent, well documented and agreed developed solutions. The Person: Hands-on SAP Development experience. Ability to gain SC Security Clearance Must be a British National, no More ❯
Employment Type: Full-Time
Salary: £75,000 - £80,000 per annum
Posted:

Area Sales Manager Data Centres

Bristol, Avon, South West, United Kingdom
Mitchell Maguire
sold electrical products ideally cables however not essential Would potential consider an aligned industry background as long as youve sold to data centres IT literate Must be sales driven & customer service focused Mitchell Maguire is a specialist construction field sales recruitment consultancy, dealing exclusively with construction field sales jobs, construction field sales vacancies and specification field sales positions More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Sales Account Manager

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS The role of account manager is to grow and develop the existing client base around the … and prospective client base and will undertake regular coaching sessions to maximise your potential. You will complete regular training and development sessions to ensure that you are meeting both customer and company expectations. The successful candidate will have a strong and coherent plan for finding and winning new business in the marketplace and will be able to demonstrate a More ❯
Employment Type: Permanent, Work From Home
Posted:
Customer Service
Bristol
10th Percentile
£28,875
25th Percentile
£30,750
Median
£43,875
75th Percentile
£61,800
90th Percentile
£83,738