3 of 3 Windows 10 Jobs in Bristol

setting. Key Responsibilities Provide 1st and 2nd line support to end users via phone, email, and ticketing system Troubleshoot issues relating to Windows, Microsoft 365, and basic networking Manage incidents and service requests in line with SLAs Escalate complex issues to senior engineers where required … customer-focused support experience Technical Skills & Experience Previous experience in a Service Desk/Helpdesk role, ideally within an MSP Strong knowledge of Windows 10/11 and Microsoft 365 Basic understanding of Active Directory (user management, group policies) Familiarity with ticketing systems and ITIL-based ...

client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity … technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools ...

have a driving license and own a vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent ...