3rd Line Support Engineer
- Hiring Organisation
- 1TECH STAFFING LIMITED
- Location
- Princes Risborough, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
3rdLineSupportEngineer Networking&Cloud/OnpremInfrastructureSupport Anexcellentopportunityhasarisenforanexperiencedandenthusiastic3rdLineSupportEngineertojoinawell-establishedandgrowingITservicesorganisationsupportingschoolsintheBuckinghamshirearea.Thisisahybridroleandbasedintheofficewithsometravelaroundthisarea. Thisroleisidealforsomeonewhoenjoysproblem-solving,mentoringothers,anddeliveringahighstandardoftechnicalsupportandcustomerservicewithinadynamicenvironment. KeyResponsibilities: Provide2ndand3rdlinetechnicalsupporttoclients,ensuringexceptionalservicelevels. Troubleshootandresolvecomplextechnicalissuesefficiently. Mentorandsupport1stand2ndlineengineerstobuildteamcapability. EnsureITsystemsandnetworksarecompliantwithrelevantpolicies. LeadITinfrastructureandnetworkinstallationprojectsfromdesigntocompletion. Provideinternalsystemsupportandstafftrainingwhererequired. Skills&ExperienceRequired StrongknowledgeofWindowsServer,ActiveDirectory,andMicrosoftOperatingSystems. Experiencewithvirtualisationtechnologies(particularlyHyper-V). Proficiencywithcloudtechnologies,includingOffice365andAzure. Networkingexperienceespecially VLANs Provenexperienceinserverandnetworkinstallations. AbilitytoactdecisivelyduringITincidentsandemergencies. Excellentcommunicationskills ...