Major Incident Manager
- Hiring Organisation
- Certes IT Service Solutions
- Location
- Milton Keynes, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent
incident response and enabling effective decision-making. This role will be rewarding for someone who can act as an operational commander with enough technical awareness to ask the right questions and control the room. Key Responsibilities * Maintain a single operational picture across cyber, network, service, and physical domains * Monitor … infrastructure, and security teams * Support or initiate major incident management activities * Maintain logs, dashboards, and accurate operational records * Deliver clear handovers and continuous situational awareness across shifts Capability Profile This role is intentionally balanced: * 60% Operational Leadership/Coordination * 40% Technical Awareness/Triage Capability The focus ...