76 to 100 of 102 CRM Jobs in Cardiff

D365CE CRM System Application Manager - £50k, End User, UK Home based DO NOT APPLY if you are not involved with Microsoft Dynamics CRM (this is a D365CE role) Role: An end user in the charity sector is seeking a Microsoft Dynamics 365CE (CRM) expert to take ownership of their organisation … wide CRM system. This is a key permanent hire reporting into the Head of Operational Improvement, responsible for platform optimisation, user support, partner management, and driving digital transformation through D365CE. Key Responsibilities: Ownership and day-to-day management of Microsoft D365CE & Portal Licensing, user access control and functional support Managing … third-party CRM provider and vendor budgets Enhancing CRM functionality, testing upgrades, driving integration, basic configuration, Workflows Ensuring GDPR compliance, data integrity, and advising leadership Supporting training, reporting, and digital best practices Essential: Strong knowledge and hands-on experience with Microsoft Dynamics 365CE Experience delivering improvements via Power Platform (Power More ❯

performance. Key clients include Arsenal FC, Brighton & Hove Albion FC, and leading football councils, and they are proud to support journeys with tailored analytics, CRM integration, and digital strategy. Role Overview: My client is seeking an experienced and dynamic Analytics Consultant to join a growing team. In this high-impact … initiatives and guide strategic decision-making across a portfolio of client projects. You will play a key part in developing advanced recommendation systems, improving CRM workflows, and enabling actionable insights through data visualisation and analytics. You will work closely with cross-functional teams and clients, manage a small team of … reporting initiatives for international football tournaments, ensuring robust data pipelines into tools such as Power BI. Provide strategic guidance and hands-on support during CRM system migrations, including customer data ingestion and integration from legacy data warehouses (e.g., Brighton FC CRM implementation). Collaborate with internal stakeholders to define project More ❯

teams. The role requires you to identify efficiency & adoption improvements of Salesforce, the rollout, maintenance, and support of the Telephony system integrated into Salesforce CRM, EDI process and adoption improvements and any other initiatives related to the European customer service transformation program. You will have excellent knowledge of Salesforce, and … schemes and opportunities to gain experience and develop your career. What your impact will be: Gather business requirements, design call flow, integrate into Salesforce CRM and assist with the implementation of a new contact centre telephony system across Europe in conjunction with cross functional teams and external Telephony partner. Support … customer satisfaction across the customer service teams. What you'll need to succeed: Proven experience of Salesforce Service Cloud and strong understanding of Salesforce CRM functionalities, features, best practice, reporting, and dashboards. Must be fluent in English and German, other languages such as French or Swedish would be beneficial but More ❯

lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide feedback on customer … field. 2+ years of experience in B2B sales, preferably in the technology industry. Proven track record of meeting and exceeding sales targets. Familiarity with CRM software and sales automation tools. What skills are we looking for? A mission-orientated mindset with a creative approach to problem-solving. Thrive in a More ❯

big part of this role would be to provide technical leadership for the integration of Marketing Cloud, Data Cloud, and integration to other systems (CRM, analytics, data management), ensuring seamless data flow across platforms. As well as this, you will spend time working with clients to help them with project … experience in Data Cloud Hands-on experience with integrations between Salesforce platforms (Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud) and external systems (eCommerce, CRM, analytics). Experience with automation tools, APIs, and scripting languages (e.g., AMPscript, SQL, JavaScript). If you would like to hear more about this role More ❯

As a preference the location would be Leeds but they can also look at remote options with candidates who are able to commute to Leeds HQ once every month. We are seeking a dynamic and experienced data expert to join More ❯

Microsoft D365 CE CRM Tester (Azure API Integration, or Automation) | Outside IR35 | £350-375 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires D365 CE CRM Testers for the next phase on an initial 6 month contract. … have lived in the UK for at least 5 years. 1-3 week notice periods are acceptable to match onboarding Skills Required: D365 CE CRM Testing Experience Either Automation Testing Azure API Integration Testing Can work independently, as part of a squad and be part of a larger programme team … Excellent communication skills If you are a skilled Dynamics CRM Tester want to work Outside IR35, Fully Remote (UK based and clearable to BPSS and SC security level) please apply. More ❯

a Global Consultancy who are looking for an experienced Solution Architect to join the team! You will be essential in designing, developing, and implementing CRM solutions on the Dynamics 365 platform. Your main responsibilities will include comprehending requirements, creating scalable solutions for a global user base, and offering technical leadership … Provide leadership and mentorship to development teams, ensuring compliance with coding standards, performance optimization, and best practices. Partner with cross-functional teams to integrate CRM solutions with other business applications and platforms. What you’ll bring 5+ years’ experience as a Dynamics 365 CE Architect or Solution Architect. Experience designing … developing solutions using Azure. Strong experience with the Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customization, and integration capabilities. Extensive experience in CRM architecture design, including solution design, data modelling, and system integration. Experience with messaging patterns and enterprise integration via Azure Service Bus. Exceptional communication and interpersonal More ❯

Dynamics 365 CE Consultant looking for your next opportunity? My client is looking for a talented individual to join their growing team, delivering innovative CRM solutions to clients across a range of industries. Ideally, you’ll have some experience with Field Service , or a keen interest in developing your skills … to deliver seamless solutions Key requirements: Proven experience delivering Dynamics 365 CE solutions (Sales, Customer Service, and/or Field Service) Strong understanding of CRM processes and best practices Excellent client-facing and communication skills Ability to work independently in a remote environment Microsoft certifications (desirable but not essential) What More ❯

Microsoft Power Pages Developer | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires Power Pages Developers on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 Power … Security Clearance (5 years UK address history) Up to 2 week notice period to start Skills Required: Power Pages Development experience Microsoft Dynamics 365 CRM Development skills Excellent communication skills If you are a skilled Power Pages Developer and want to work Outside IR35, Fully Remote (UK based and clearable More ❯

inquiries via phone, email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers … manner Flexible and willing to adapt as part of a fast-changing company Proficient IT skills in using Microsoft Office software. Understanding of using CRM, Helpdesk or other business software solutions Desire and commitment to grow you career Application Process 1st Round: Initial phone screening 2nd Round: Panel Interview & Task More ❯

participate in Revenue team projects and initiatives. Drive continuous improvement by sharing insights and innovative ideas. Maintain accurate records of activities and progress in CRM and reporting systems Develop and deliver 90 day plans to support your career development. Qualifications and experience You have: 1-2 years of success in … progressing and converting leads. Proven skills in objection handling, negotiation, and closing deals. Excellent written and verbal communication abilities. Proficiency in Microsoft applications and CRM systems. You may have: Good understanding of the UK care sector and its challenges. In-depth knowledge of care delivery and the UK health and … care landscape. Experience using Salesforce CRM and LinkedIn Sales Navigator to drive sales. Background in value-based selling and strategic negotiation. Key competencies Results-driven, with a strong focus on achieving and exceeding targets. Exceptional communication, negotiation, and relationship-building skills. Strong organisational and time management abilities. Resilient, adaptable, and More ❯

contracts, version control and manage contractual delivery; Ensure compliance with internal policies; Track and manage contract terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the renewals process for all UK blue light customers, ensuring timely and … successful renewals; Lead the design and implementation of a more automated renewals workflow via HubSpot CRM, including workflows, tasks, email templates, and reporting dashboards; Identify and eliminate manual bottlenecks in the current renewals process to improve efficiency and customer experience; Monitor and act on renewal risk signals; engage customers directly … impact. Skills & Experience 3+ years in contract management, or a renewals/account management role (SaaS experience highly preferred); Hands-on experience with HubSpot CRM, including workflow automation and reporting (desired); Strong working knowledge of SaaS contract terms and renewal cycles; A strong understanding of contractual risks is desirable. Someone More ❯

and grow relationships with engineers, procurement teams, and decision-makers within assigned customer organizations. Ensure the Technical Evaluation Stage is accurately tracked in HubSpot CRM, documenting relevant customer interactions and technical assessments. Sales Engineers are responsible for keeping their part of the CRM updated but are not responsible for closing More ❯

to differentiate Entelechy’s coaching-led methodology, delivering compelling virtual and in-person demos tailored to client needs. Pipeline Management: Maintain accurate records in CRM tools (e.g., Salesforce, HubSpot), providing clear forecasting and tracking progress from lead to close. Client Relationships: Build trusted partnerships to ensure client satisfaction and identify … skills, with a consultative approach to addressing client needs. Strong communication and presentation abilities, comfortable engaging senior stakeholders in-person and virtually. Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales tools (e.g., LinkedIn Sales Navigator). Well-connected in HR, L&D, or coaching networks, with a track record More ❯

Connect Fibre. • Follow up on customer interactions via phone and email, ensuring a seamless experience. • Keep accurate records of conversations and updates in our CRM system. • Work towards retention and upgrade targets while always putting the customer first. • Collaborate with sales, marketing, and customer service teams to improve processes and … Ability to handle objections and offer tailored solutions to keep customers happy. • Organised and proactive, able to manage multiple customer interactions effectively. • Familiarity with CRM systems (HubSpot experience is a plus!). • Comfortable working in a fast-paced, target-driven environment. • A team player with a positive, adaptable attitude. • Availability More ❯

a Dynamics Support Analyst to join our IT and Business Systems Operational team. You will support and maintain key business applications, including Dynamics 365 CRM and F&SCM , ensuring smooth operations and continuous improvement. Responsibilities Provide 1st & 2nd line support for users, troubleshoot issues, and escalate complex cases to third … system performance and drive process improvements. Skills & Experience Experience in IT application support (1st, 2nd, and 3rd line). Strong knowledge of Dynamics 365 CRM & F&SCM . Familiarity with SQL, databases, and software development lifecycle . Experience working with third-party vendors for issue resolution. Ability to manage multiple More ❯

Responsibilities: Assist in updating and maintaining resource plans based on input from different teams. Input and track resource demand in the PSA (Changepoint) and CRM (Salesforce) systems. Help generate regular reports on resource utilisation for internal teams. Maintain accurate employee profiles and skills in the PSA system. Support the resourcing … detail. Proficient in MS Office, particularly Excel (intermediate to advanced level). Basic understanding of resource planning processes. Experience with PSA systems (Changepoint) or CRM (Salesforce) is a plus but not essential. Good communication skills and ability to work well with a team. This is a great opportunity for someone More ❯

team with decision-makers Research target organisations and identify key stakeholders Manage the initial qualification process for new leads Track all activities in the CRM system Collaborate with marketing to optimise lead generation strategies Provide feedback on market trends and competitive insights Develop strong product knowledge to effectively communicate the … and eagerness to learn Interest in health technology and preventative healthcare Comfortable working remotely while maintaining high productivity Strong written English skills Experience with CRM systems is advantageous but not essential Package & Benefits Competitive base salary with performance-based bonus Remote-first working environment Comprehensive onboarding and training programme Clear More ❯

security services, and establish how they align with their organisational needs. Pipeline Management – Maintain accurate records of prospect interactions and sales progress using a CRM system, ensuring a steady flow of qualified leads. Collaboration with Sales & Marketing Teams – Work alongside internal teams to develop sales strategies, messaging, and lead nurturing … to prospects. Proven ability to build and nurture relationships with key decision-makers, such as CISOs, IT security teams, and compliance officers. Proficiency in CRM systems such as Salesforce, HubSpot, or similar tools. Highly self-motivated and goal-oriented, with the ability to thrive in a fast-paced, competitive environment. More ❯

We are partnering with an industry-leading organisation in search of a skilled Dynamics CE/CRM Consultant with a strong background in Field Service solutions. In this role, you will work closely with clients to implement, configure, and optimise Dynamics 365 CE solutions tailored to their Field Service operations. … join a forward-thinking team that values innovation, collaboration, and customer success. You’ll be able to apply your expertise in Dynamics CE/CRM while enhancing your career in a home-based role with occasional travel to client sites. Key Responsibilities : Implement, configure, and optimise Dynamics 365 CE with … with project teams and stakeholders to drive client success Key Requirements : Proven experience with Dynamics 365 CE and Field Service solutions Strong understanding of CRM implementation and configuration Experience in consulting roles, ideally in a client-facing environment Ability to work independently and manage client relationships Strong communication skills and More ❯

We’re recruiting for a growing group of companies rolling out Salesforce CRM across a newly acquired portfolio. They are looking for a Salesforce CRM Specialist to lead and support the implementation, ensure system scalability, and align the platform with evolving business needs. Key responsibilities: Lead the configuration and rollout … of Salesforce CRM across multiple business entities Gather and translate business requirements into effective Salesforce workflows, automations, and data structures Drive post-implementation improvements focused on usability, dashboard/reporting, and user adoption Ensure high-quality data management across leads, opportunities, and case workflows Provide internal support, documentation, and end … user training Act as a trusted advisor on CRM best practices and strategic usage Collaborate with internal IT and external partners on integrations and long-term enhancements Requirements: Hands-on experience implementing and customising Salesforce Sales Cloud or Service Cloud Proficiency in automation tools such as Flows and Process Builder More ❯

for those looking to expand their networks. They are currently undergoing a large institutional-wide systems change whereby they are switching to a new CRM (Dynamics 365). As a result, they are looking for an experienced Senior Learning Technologist to join the team and manage this move. The organisation … is currently operating with a rudimentary Moodle setup, so this will be a major transition introducing the new CRM (Dynamics 365) which will significantly impact how Moodle is used and configured. The new CRM will merge multiple systems and enable more advanced Moodle integration, while Moodle will be reconfigured to … align with the new CRM’s automation capabilities. All changes will need to be made in a safe and controlled way, as automation will drive much of the interaction between systems. Roles & Responsibilities: The current Moodle resource is a single-person team managing the platform. The post holder will work More ❯

contact and qualification through to close. Pipeline Development: Proactive in generating your own leads while making the most of warm prospects and marketing activity. CRM Discipline: Keeps a clean, up-to-date pipeline and uses CRM to track opportunities and plan effectively. Relationship Building: Focused on building long-term partnerships More ❯

ensure all that the quality of proposals delivered to customers is professional and of high quality. Ensure that Forecasting and Reporting is updated in CRM accurately and timeously reflecting the activities of building a pipeline and moving deals through to Won. Utilise CRM to track leads, opportunities and customer interactions. More ❯