2 of 2 Customer Engagement Jobs in Cardiff

What you'll be doing The Head of CRM will develop and execute the overall customer relationship strategy to maximise retention, loyalty, and customer lifetime value (CLV) and report into the VP of Marketing. This senior leader will oversee the implementation and management of CRM systems, analyse customer data to identify trends, and lead cross‐functional efforts to personalise marketing, sales, and customer service interactions, constantly optimising results. Key Responsibilities CRM Strategy: Promote long‐term growth through integrated customer engagement, segmentation, and retention strategies. System Ownership: Manage CRM tech stack (Salesforce) Data Insights: Analyse ...

Commercial Finance Director will act as the architect of Veezu’s commercial operating system, designing the frameworks, metrics and insight that connect acquisition, engagement, supply density and profitability. Operating at the centre of Veezu’s growth strategy, this role will build the financial nervous system that underpins … deep understanding of the input metrics that drive outcomes. The role will own the financial architecture of Veezu’s growth engine, bringing discipline to customer acquisition management, extending LTV curves through increased frequency and weight of purchase, designing and evolving the commercial flywheel, and shifting the organisation toward mastering ...