Customer Engagement Jobs in Cardiff

Customer Engagement
South Wales > Cardiff

The table below provides summary statistics for permanent job vacancies advertised in Cardiff requiring Customer Engagement skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Engagement over the 6 months leading up to 20 August 2025, comparing them to the same period in the previous two years.

6 months to
20 Aug 2025
Same period 2024 Same period 2023
Rank 30 53 55
Rank change year-on-year +23 +2 +44
DemandTrendPermanent jobs citing Customer Engagement 8 3 1
As % of all permanent jobs advertised in Cardiff 2.83% 0.47% 0.23%
As % of the Processes & Methodologies category 3.15% 0.65% 0.24%
Number of salaries quoted 8 2 1
10th Percentile - - -
25th Percentile £45,000 £66,250 -
Median annual salary (50th Percentile) £50,000 £67,500 £50,000
Median % change year-on-year -25.93% +35.00% -
75th Percentile - £68,750 -
90th Percentile £51,500 - -
South Wales median annual salary £50,000 £67,500 £50,000
% change year-on-year -25.93% +35.00% +100.00%

All Process and Methodology Skills
Cardiff

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cardiff.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 254 460 419
As % of all permanent jobs advertised in Cardiff 89.75% 71.65% 95.66%
Number of salaries quoted 177 386 319
10th Percentile £25,087 £31,250 £32,500
25th Percentile £35,000 £37,101 £41,250
Median annual salary (50th Percentile) £52,500 £51,152 £55,000
Median % change year-on-year +2.64% -7.00% +4.76%
75th Percentile £60,000 £65,000 £67,500
90th Percentile £72,500 £77,500 £75,000
South Wales median annual salary £25,087 £50,000 £50,000
% change year-on-year -49.83% - -4.76%

Customer Engagement
Job Vacancy Trend in Cardiff

Job postings citing Customer Engagement as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Customer Engagement in Cardiff

Customer Engagement
Salary Trend in Cardiff

Salary distribution trend for jobs in Cardiff citing Customer Engagement.

Salary distribution trend for jobs in Cardiff citing Customer Engagement

Customer Engagement
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (50.00%) Salesforce CRM
General
1 8 (100.00%) Marketing
1 8 (100.00%) Retail
1 8 (100.00%) Social Skills
Job Titles
1 5 (62.50%) Product Manager
2 3 (37.50%) CRM Manager
2 3 (37.50%) Product Owner
3 1 (12.50%) Senior
3 1 (12.50%) Senior Manager
3 1 (12.50%) Senior Product Manager
Miscellaneous
1 8 (100.00%) Onboarding
2 3 (37.50%) Product Ownership
Processes & Methodologies
1 8 (100.00%) Agile
1 8 (100.00%) Backlog Management
1 8 (100.00%) Client Onboarding
1 8 (100.00%) CRM
1 8 (100.00%) Process Improvement
1 8 (100.00%) Product Backlog
Vendors
1 7 (87.50%) Salesforce