We are looking to recruit a Customer SupportEngineer/Photocopier Engineer to cover South Wales, including Swansea and Cardiff, and over to Newport/Bristol/Bath when required. The local office is at Pontyclun (CF72 9FQ). As a Customer SupportEngineer , you … scanning and other functionality over the network. Diagnose and resolve advanced network MFD related issues. Provide relevant training on both hardware and software. Provide support and cover when necessary for other roles. Ad hoc tasks to assist the operation of logistics and service support. Manage stock on vehicles/… site as appropriate. Perform to KPIs in line with company policies. Essential skills Experience as a Field Service Photocopier Engineer, installing, maintaining, and repairing equipment. Experience of networking is desirable. Competent in the use of PCs, laptops, and tablets. Experience with Sharp equipment is ideal but not essential. Experience More ❯
Cardiff, Butetown Community, South Glamorgan, United Kingdom Hybrid / WFH Options
IntaPeople
Job Title: IT SupportEngineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯
We're hiring a skilled Project SupportEngineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯
3rd Line Service Desk Engineer Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security … requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: Support the infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain … services. Maintain patching schedules for Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Maintain compliance with Cyber Essentials standards. Provide support including Microsoft Intune and legacy systems Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices More ❯
3rd Line Service Desk Engineer Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security … requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: Support the infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain … services. Maintain patching schedules for Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Maintain compliance with Cyber Essentials standards. Provide support including Microsoft Intune and legacy systems Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various devices More ❯
3rd Line Service Desk Engineer Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security … requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: * Support the infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain … services. * Maintain patching schedules for Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. * Maintain compliance with Cyber Essentials standards. * Provide support including Microsoft Intune and legacy systems * Support device endpoints using Manage Engine Endpoint & Applications Manager. * Maintain patching schedules and configuration for various devices More ❯
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
IntaPeople
Now Hiring: 3rd Line Service Desk Engineer (phone number removed); Location: Cardiff onsite (phone number removed); Full Time - this role will run on a 4 days on 4 days off pattern We're looking for a skilled 3rd Line Engineer who can take ownership of infrastructure … security, and support across a varied client estate. If you’re comfortable with Microsoft environments, proactive about automation, and solid in backup and disaster recovery, this one's for you. What You’ll Be Doing: (phone number removed); Infrastructure & Microsoft Stack Manage Entra ID, SSO, Azure, VMs, domain … . Work with clients on recovery planning (RTO/RPO), and act as an escalation point during incidents. (phone number removed); Monitoring & Proactive Support Proactively identify improvements in IaaS, SaaS, and network services. Attend monthly client reviews—add value, answer questions, and advise on upgrades. (phone number More ❯