Senior Service Analyst
- Location
- City Of London, England, United Kingdom
global financial technology company supporting many of the world's leading financial institutions. We are looking for an experienced, technically capable Senior Service Analyst to join our global Service team. This is a hands-on role combining technical investigation, incident ownership, customer communication and mentoring. Working within … English, written and spoken. 5+ years' experience in application support, technical support, Service Operations or a similar role within a software, SaaS or financial technology environment. Strong analytical and problem-solving skills with the ability to investigate complex technical issues. A customer-first mindset with excellent communication and stakeholder ...