9 of 9 Customer Service Jobs in Cheltenham

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge … more benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Purpose: To support the maintenance and development of the organisations IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites … highly available system design to achieve this alongside a proactive approach. What were looking for: Strong troubleshooting skills across hardware, software, and networks Excellent customer service and communication skills Ability to prioritise workload and work under pressure A proactive and team-oriented mindset Key Responsibilities IT Infrastructure & Systems ...

Senior IT Engineer Cheltenham based - Onsite with occasional customer visits £30-40k MSP/Education background advantageous About the Company A growing, medium-sized IT support company providing reliable and professional technology services to a range of educational establishments and businesses. Our services include IT support, Microsoft … cloud services, networking, cybersecurity, backup and infrastructure management. We are looking for an enthusiastic and customer-focused Senior IT Engineer to join our team. This is an excellent opportunity for someone who enjoys solving technical problems, working with customers and developing their IT skills in a varied support environment. ...

across multiple sites in the Cheltenham area. They are looking for an IT Services Engineer to join their IT Services team and provide professional, customer-focused technical support. The role will provide 1st and 2nd line technical support across hardware, software, networks and a range of IT services, supporting … hours support when necessary, with time off in lieu provided What We're Looking For Previous experience in a IT Support role with Service Desk exposure Strong troubleshooting skills across hardware, software and networks Experience providing 1st and/or 2nd line technical support Good knowledge of Windows ...

prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and adhere to processes related to security monitoring procedures. Provide customer service that always exceeds our customers’ expectations. Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. Compile and review service ...

networking concepts including DNS, DHCP, VLANs, VPNs, and firewalls, and web application technologies. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise tasks and work independently. Desirable Qualifications: Bachelor's degree in STEM subjects. Knowledge of cybersecurity best practices. Experience with ...

networking concepts including DNS, DHCP, VLANs, VPNs, and firewalls, and web application technologies. Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to prioritise tasks and work independently. Desirable Qualifications Bachelor's degree in STEM subjects Knowledge of cyber security best practices. Experience with ...

people. This is an exciting opportunity to join one of our software delivery teams, working alongside our customers and partners to work on key customer services. The team develop and maintain bespoke, highly complex, specialist capabilities that are critical to the success of our customers, who we work very … private virtual GP appointments for UK colleagues Option to join BT Shares Saving schemes 25 days annual leave (not including bank holidays), increasing with service 2 weeks paid carer’s leave Discounted broadband, mobile and TV packages Enhanced life assurance of up to ten times base salary Security ...