Customer Support Advisor / Contact Centre Customer Service Agent
- Hiring Organisation
- AWD online
- Location
- Altrincham, Cheshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 per annum
dispatching orders Case Managing Issues: owning complex cases and keeping customers updated Engineer Liaison: responding to engineer requests, troubleshooting and escalating errors Communications: sending SMS maintenance alerts and service updates CANDIDATE REQUIREMENTS A friendly, articulate communicator able to build rapport and demonstrate empathy Experience in a customer support or contact ...