14 of 14 Remote/Hybrid Customer Engagement Jobs in the City of London

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

D365 Delivery Manager Dynamics 365 Customer Engagement & Business Central Fully Remote (UK-based) | Microsoft Partner | 8+ Years' Experience We're looking for an experienced D365 Delivery Manager to lead the successful delivery of Microsoft Dynamics 365 projects across both Customer Engagement (CE) and Business Central … realistic, deliverable proposals. What We're Looking For 8+ years of experience in D365 delivery or project management, with hands-on exposure to both Customer Engagement and Business Central. You don't need to be a hands-on consultant in either platform today, but you understand both well ...

About the Role We're looking for an experience d Project or Programme Manag er to lead the delivery of multiple customer-focused transformation initiatives within a fast-paced enterprise environment This role will focus on the successful delivery of Customer Experience ( CX) a nd Customer … teams. You'll work closely with internal stakeholders, technical teams, and third-party partners to deliver complex digital and data transformation projects that improve customer engagement and maximise the value of customer data This is an excellent opportunity for someone with experience delivering MarTech, Customer Data ...

from Home My client is looking for an experienced Senior Product Designer to join a growing consumer technology business, taking ownership of high-impact customer experiences across web and mobile. This is a highly collaborative, office-based role requiring four days per week onsite in Shoreditch. Applicants must … commercial product thinking. You’ll work closely with Product, Engineering, Marketing and Data, owning design from initial discovery through to polished, production-ready experiences. Customer insight, behavioural data and experimentation will play an important part in how you approach design and measure its impact. The Role You’ll take ...

data to identify the most commercially attractive areas to focus on Hands on work to build metadata schemas, taxonomies, and annotation frameworks aligned with customer needs Define and own the AI data product strategy and roadmap, driving product-market fit through customer engagement and continuous product improvement … ensuring resources are aligned to strategic priorities. Shape technology investment and architecture to support future growth. Own product prioritisation, roadmap planning, and delivery execution Customer & Market Engagement Act as the primary product-facing representative to AI customers. Conduct customer discovery sessions to understand training data requirements ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term value. … This is a highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

London or Midlands | Healthcare Technology A leading healthcare technology organisation is seeking an experienced Dynamics 365 CE Developer to support the delivery of critical customer and patient-facing digital solutions. This is an excellent opportunity for a hands-on Microsoft specialist who can design, build and enhance solutions within … Dynamics 365 Customer Engagement platform whilst contributing to wider Azure integration initiatives. The successful candidate will work across the full software development lifecycle, supporting secure, scalable and maintainable solutions within a modern cloud-first environment. The Role You will be responsible for developing and supporting enterprise-grade Dynamics ...

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

bank. Drawing on your deep expertise in AI and conversational technologies, you'll design and deliver scalable, reusable architectures that enable high-volume customer engagement while leveraging the latest advancements in AI. You'll define the technical direction across multiple products, ensuring solutions align with our platform strategy … translate strategic priorities into an ambitious Conversational AI roadmap, demonstrating the art of the possible and helping shape the next generation of customer experiences. A key part of the role will be building capability and creating an environment where talented engineers can thrive. You'll coach and develop ...

offering a hybrid work model with in-office presence required. You will lead technical discovery, design data integrations, and drive AI-enabled analytics for customer use cases. The role blends data engineering with strategic customer engagement to maximise ICIS data value. You will work with SQL, Python ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role … heart of a data-led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. ...