10 of 10 Remote Customer Engagement Jobs in the City of London

hybrid working. The role Reporting directly to the Sales Director and liaising closely with your colleagues in the UK and globally, you ll be focused on expanding our EMEA customer base by identifying and winning new business customers.? Duties: Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets Driving the entire … sales cycle from initial customer engagement to close Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone Consulting with prospects about business challenges and requirements around cybersecurity Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects Drafting and delivering winning proposals, working … with our technical team where required to address customer requirements Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation Conducting all sales activities with More ❯

on Experience + Bonus + Benefits About the Company We’re talking about a forward-thinking consumer finance business, delivering products that genuinely put customers in control. Innovative. Ethical. Customer first. No jargon. No unnecessary complexity. Just fair, transparent lending and smart, data led decision making. If you like the sound of shaping strategies that make a real difference. … ........ Read On . The Role We’re looking for a commercially minded Senior Analyst to join a collaborative analytics team, working at the heart of customer engagement and portfolio performance. The opportunity sits within an ‘Existing Customer Management’ analytics environment. This is a hands-on, data-driven role where you’ll shape strategies that deepen customer relationships, improve profitability, and reduce losses, all while keeping customer outcomes front and centre. Expectations • Lead on credit, pricing, and marketing strategies that drive engagement and reduce losses. • Work daily with SQL, Python/R, Tableau, and Alteryx to turn raw data into actionable insight. • Take a ‘test and learn’ approach, challenging the status quo to find More ❯

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

software and payments company with a bold growth agenda. Backed by significant investment, we’re embarking on a company-wide Go-to-Market transformation —scaling our commercial capabilities, accelerating customer acquisition, and boosting recurring revenue. We’re looking for an experienced Programme Manager with a track record in delivering large-scale GTM or commercial transformations in the software/… SaaS space. This is a high-visibility role, working directly with the CEO and senior leadership to drive multi-workstream initiatives across Sales, Marketing, Customer Success, and Product. What You’ll Do Own and deliver the GTM transformation roadmap from planning to execution. Lead multi-function initiatives including demand generation, pricing strategy, sales enablement, automation tooling, and customer engagement programmes. Establish governance frameworks, track KPIs, and ensure board-level visibility. Influence C-level stakeholders and drive adoption of new processes, tools, and ways of working. Manage interdependencies, risks, and change impacts across the programme. What You’ll Bring 7+ years’ programme management, strategy consulting, or GTM operations in SaaS/software. Proven experience delivering commercial transformations More ❯

out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. * Take accountability for service delivery performance, meeting customer expectations * Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation … Service Delivery Manager/IT Service Manager Attributes/Skills: * Experience working in a service desk environment * Troubleshooting and problem-solving skills * Experience supporting Microsoft Office * High levels of customer engagement and communication * Prior experience working in a legal, professional services or partnership environment * Experience supporting satellite offices * Remote Working and Access Technologies * Zoom Meeting and Zoom Telephony … Excellent communication and customer skills and an ability to work with nontechnical end- users and technical (Technology) staff * Ability to work within a team framework, as well as under own supervision * Flexible approach IT Service Delivery Manager/IT Service Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH More ❯

/Day | Outside IR35 | Remote (Home-Based) We're partnering with a leading organisation in the energy and utilities sector to deliver a transformative Salesforce programme that will modernise customer engagement, streamline operations, and support sustainability goals. This is a build where you'll play a pivotal role in shaping the architecture and design of the solution from More ❯

within the NTT DATA Business Solutions HCM practice. The successful candidate will be part of a wider team responsible for the design and implementation of SAP solutions to our customer base and to meet our customer’s needs. As a Principal Expert you will lead customer engagements and perform delivery of the SAP SuccessFactors solutions working alongside … Stories in People Analytics). Strong knowledge of SuccessFactors implementation methodology and experience in managing full project lifecycles, including risk and issue management. Skills and Attributes: Strategic Leadership & Stakeholder Engagement: Demonstrates exceptional leadership and stakeholder management skills, with the credibility and presence to influence C-level stakeholders and guide strategic HR technology decisions. Commercial Acumen & Pre-Sales Expertise: Brings More ❯

countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team. - Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience. - Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement. - Comfortable with learning and utilizing new software and technology More ❯

Job Title: Customer Success Manager (Spanish Speaking) Location London Hybrid: You will be required to be in the London or Reading office once a week Target Start Date: August 2025 Contract duration : 12 months Day Rate: Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation … We require a proactive individual with excellent communication and analytical skills to manage a high volume of self-declaration style licensing reviews and cyber services across a broad SMB customer base. These reviews are designed to support compliance assurance and generate tailored insights based on industry benchmarks and customer segmentation. Using a technology-enabled model, you will engage … Bachelor's degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Experience in software asset management (SAM), IT compliance, cybersecurity, or customer success management. Relevant certifications (e.g. CSAM) are a plus Deliverables – responsibilities but not limited to; Manage a defined portfolio of SMB customers. Conduct self-declaration licensing reviews at scale More ❯

a fast-growing, internationally recognised consumer brand with a strong e-commerce presence. Operating in over 100 countries, they are known for their innovative, high-quality products and strong customer engagement. The UK team is collaborative, creative, and commercially driven, with a supportive culture that values insight-led decision-making. Key Responsibilities Analyse marketing performance, customer acquisition, retention More ❯