15 of 15 Remote/Hybrid Customer Engagement Jobs in the City of London

need? As the first point of contact with prospective customers, the Associate Mid Market Sales Representative has full responsibility for delivering a positive customer experience that will set the stage for continued engagement and growing interest in Monotype’s type, technology, and expertise. The Associate Mid Market Sales … responsibility for a set of personal goals that may include revenue targets, conversions from lead to opportunity, trial commitments, etc. Integrity, exceptional communication and customer engagement skills, hard work, a flexible mindset open to learning and adapting, and an internal drive to succeed are foundational in the success ...

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local … your future career prospects. Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption ...

Solution Consultant , you will work closely with Account Executives throughout the sales cycle to lead discovery, shape tailored solutions, deliver compelling demonstrations, and guide customer stakeholders through change. This is a highly consultative role for someone who can combine technical understanding with strong commercial acumen and the ability … translate complexity into clear business value. Key Responsibilities Discovery & Diagnosis Lead and support customer discovery sessions to understand operational, technical, and commercial pain points Identify root causes behind business challenges and uncover the wider impact on growth, revenue, and efficiency Build a clear understanding of current state vs desired ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts … lead a self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive ...

onsite) Salary up to £140,000 This is a standout opportunity to shape and scale the data and AI vision for a global consumer engagement business! The Company They are a global marketing and customer engagement organisation known for designing experience‐led rewards programs that strengthen acquisition ...

trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

achieved and clearly communicated to stakeholders. Coordinate across SOC operations, security engineering, support teams, and third-party partners to resolve issues promptly. Manage customer engagement through regular service reviews, continual service improvement, escalations, and reporting. Contribute towards continuous innovation, improvement and optimisation of delivery processes. Support onboarding … person communications with clients. Experience working with security monitoring, incident response, SOC, SIEM/XDR solutions. Experience using PowerBI What You’ll Bring A customer-first mindset with a commitment to operational excellence. Proactive issue resolution and escalation management. Ability to translate complex technical information into concise status reporting. ...

Overview This position is suited to professionals with a minimum of three years' experience in hardware sales who demonstrate a strong commitment to outstanding customer engagement. We are looking for an energetic, self-motivated "hunter" who is proactive, determined, and able to get up to speed rapidly … dynamic environment. As a Surface Sales Specialist, your responsibilities will include owning the full sales cycle for Surface devices, from initial customer engagement and opportunity qualification through to deal closure and post-sale handover. You will drive direct sales via telephone and in-person meetings, independently building ...

winning, fast-growing technology services provider is expanding its commercial team and is seeking a talented Enterprise Account Manager to nurture and grow strategic customer relationships. With impressive year-on-year growth and a reputation for delivering high-quality managed services, the business combines ambitious scaling with a collaborative … This is a genuine opportunity to join a thriving environment where your ideas are valued, your success is recognised, and your work directly impacts customer satisfaction and revenue growth. The Enterprise Account Manager will act as the primary relationship owner for key enterprise customers, ensuring they achieve maximum value ...

Role? AS TAM, you’ll play a key role in driving revenue growth across Adobe’s partner ecosystem. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling and cross-selling within the Adobe portfolio. This isn’t just another sales job. … market. Your Day-to-Day: Manage top-tier renewals across non-named (CSMB) accounts, ensuring on-time, smooth contract renewals while maintaining a high customer retention rate. Use each renewal as a strategic growth opportunity. Introduce customers to Adobe’s cutting-edge solutions like Firefly, Adobe Express, Acrobat Studio ...

. Conduct QA testing and maintain accurate records of digital assets. Stay up to date with eLearning trends and technologies. Support product innovation and customer engagement activities. Conduct research for assigned development projects where required. Work with subject-matter experts and other stakeholders to transform existing educational content … abreast of the latest technology trends and best practice in eLearning to enhance the quality and effectiveness of developed content. Lead/participate in customer demos and testing sessions where required. Record and monitor the costs for development tools, license updates, process invoice where necessary . Key Skills: Proven ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we’re looking for: Bachelor’s degree in business or related field. 2-5 years’ experience in enterprise sales or technology solutions, preferably in design, marketing, or creative technology sectors (preferably). Proven track ...

region. One of the first pivotal London hires is the Mission Dev. This is a forward deployed software engineering role with an embedded-with-customer edge. You’ll contribute to product development, integrate complex data, build custom tools, and work shoulder-to-shoulder with customers to enable them … accomplish their goals in the product. An FDE's success is measured by customer outcomes. Position Location: London Job Description As a Mission Dev you will be a pivotal force, directly applying your technical expertise to ensure the company’s customers succeed with the platform and achieve their mission ...

Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role … heart of a data-led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. ...