1 to 25 of 35 ITIL Jobs in the City of London

information protection controls. Experience managing IT assets, spare stock, software licensing or vendor renewals. Relevant Microsoft, Azure, Microsoft 365, security, networking or ITIL certifications. Experience working in a customer site, managed service, professional services or multi-stakeholder support environment. Ability to identify service improvement opportunities and help reduce recurring incidents ...

Strong problem-solving and decision-making capabilities High attention to detail and organisational skills Desirable Qualifications VMware certification (VCP, VCAP) Cloud certifications (Azure, AWS) ITIL certification (Foundation or higher ...

user support teams. Strong understanding of IT infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities. Don’t miss this opportunity ...

/SLO/SLI frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern ...

enterprise environments Desirable Experience delivering global End User Computing transformation programmes. Knowledge of Digital Employee Experience (DEX) platforms such as Nexthink or similar technologies. ITIL Networking People (UK) is acting as an Employment Business in relation to this vacancy. ...

Strong background in infrastructure, cloud platforms, endpoints and security operations. - Strong knowledge of Microsoft Azure, Microsoft 365, identity and endpoint ecosystems. - Strong understanding of ITIL based service management and operational governance. - Experience with DMS platforms (desired) - Familiarity with SIEM, SOAR and modern security tooling. Head of IT Infrastructure/Head ...

data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification Knowledge of development life-cycle best practices Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems. ...

with a diverse stakeholder group. * Familiarity with Citrix Desktop Director and Manage Engine for remote support. * Ability to record and manage incidents effectively within ITIL frameworks. * Strong customer service ethos with a "can do" attitude. * Flexibility to work on a rota basis and support team needs. * Clearable for SC (Security ...

Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development ...

AI. A can-do attitude, with excellent attention to detail and planning skills. Qualifications and Education Requirements Degree-level education Relevant IT Certifications: ITIL, Microsoft, etc. Benefits Salary of £90k - £100k per annum Discretionary bonus scheme (30-40% target) Life cover, Health cover, Incapacity cover, Gym membership ...

Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework ...

uptime, resilience, and facilities management in critical environments Experience managing vendors and outsourced FM models Financial ownership including budgeting and cost optimisation Familiarity with ITIL, compliance frameworks, and operational governance The opportunity A high-impact leadership role with full responsibility for operational performance across a significant data centre platform. ...

Server and Active Directory environments Sufficient technical literacy to engage credibly with architects and engineers, challenge plans constructively, and identify sequencing risks Understanding of ITIL change management principles and operational readiness processes Outside IR35 contract. Hybrid working with one day per week on-site in West London. If this sounds ...

workstation s.Excellent customer relationship, communications and interpersonal skill s.Good knowledge of network technologies, TCP/IP and LAN/WAN topolo gyExperience in an ITIL and/or SOX compliant organisation would be advantageo us Please send CV for full job description and an informal chat. Excellent opportunity to join ...

Strong experience in IT Service Management, SIAM or Service Integration environments. Proven success managing third-party suppliers and outsourced service providers. Excellent understanding of ITIL principles and service governance frameworks. Experience driving service improvement, operational excellence and vendor accountability. Strong stakeholder management skills with the confidence to engage senior leadership ...

critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Proven understanding of ITIL processes Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Hays Specialist ...

strong relationships across business leaders, internal tech teams, and external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

experience. Root Cause Analysis (RCA) and Trend Analysis. Change Management and Capacity Planning. Documentation, governance, and reporting experience. Preferred Certification sPMP (Project Management Professional )ITIL Foundatio ...

enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise ...

principles SQL and database knowledge (MySQL, Oracle, or similar) Experience supporting .NET, Java, or microservices applications It would be great if you had: ITIL v3/v4 certification or ServiceNow experience Knowledge of Swift payment flows or financial clearing processes £55,000–£70,000 base depending on experience, plus bonus ...

impacts associated with outsourcing programmes. Hands-on delivery approach with a track record of getting programmes over the line. Desirable Experience Experience with ServiceNow. ITIL service management knowledge. Experience onboarding managed service providers and delivering service transitions. Candidate Profile This role requires a practical, hands-on Senior Project Manager ...

Comfortable managing senior stakeholders and influencing at leadership level Strong commercial awareness, including budget ownership and value delivery Knowledge of enterprise architecture, IT governance (ITIL/COBIT), and delivery frameworks (Agile/PRINCE2) Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. Reasonable Adjustments: Respect ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...