1 to 25 of 27 ITIL Jobs in Central London

/SLO/SLI frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern ...

equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python ...

enterprise environments Desirable Experience delivering global End User Computing transformation programmes. Knowledge of Digital Employee Experience (DEX) platforms such as Nexthink or similar technologies. ITIL Networking People (UK) is acting as an Employment Business in relation to this vacancy. ...

Read-level working knowledge of C#/.NET able to read a codebase well enough to understand application behaviour and raise precise defect tickets ITIL discipline and confident day-to-day operation of an ITSM platform, with JIRA Service Management experience strongly preferred Proficient troubleshooting and debugging skills underpinned ...

Strong background in infrastructure, cloud platforms, endpoints and security operations. - Strong knowledge of Microsoft Azure, Microsoft 365, identity and endpoint ecosystems. - Strong understanding of ITIL based service management and operational governance. - Experience with DMS platforms (desired) - Familiarity with SIEM, SOAR and modern security tooling. Head of IT Infrastructure/Head ...

Windows 11, Active Directory, Office 365, O365, Azure, Intune, SCCM, Endpoint Management, Hardware Support, Software Support, Network Support, Cabling, Patch Panels, Switches, Troubleshooting, ITIL, Incident Management, VIP Support, Local Government IT, Public Sector IT, Field Support Engineer, Onsite Support, West London IT Jobs ...

data analysis and reporting. Understanding of metadata systems. Knowledge of development life-cycle best practices. Detailed knowledge of Windows environments. Other programming experience ITIL Qualification Knowledge of development life-cycle best practices Minimum 2 years’ experience of or exposure to insurance industry practices and/or systems. ...

Competency Expectations: · Proficient in ServiceNow platform, core modules, out-of-the-box processes, and configuration best practices. · Strong understanding of industry best practice (eg ITIL), business process design, Agile delivery models, and ServiceNow NowCreate methodology. · Comfortable leveraging AI tools and accelerators to optimise delivery outcomes. · Committed to continuous professional development ...

Check Point (CCSA/CCSE). Cloud certifications (AWS/Azure/GCP/OCI) Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework ...

uptime, resilience, and facilities management in critical environments Experience managing vendors and outsourced FM models Financial ownership including budgeting and cost optimisation Familiarity with ITIL, compliance frameworks, and operational governance The opportunity A high-impact leadership role with full responsibility for operational performance across a significant data centre platform. ...

incident management processes (desirable). Experience producing root cause analysis and trend analysis reports (desirable). Oracle Database Administrator Certified Professional (desirable). ITIL Foundation Certification(desirable). This role offers the opportunity to work on cutting-edge Oracle Fusion and AI initiatives within a large-scale enterprise environment. ...

Strong experience in IT Service Management, SIAM or Service Integration environments. Proven success managing third-party suppliers and outsourced service providers. Excellent understanding of ITIL principles and service governance frameworks. Experience driving service improvement, operational excellence and vendor accountability. Strong stakeholder management skills with the confidence to engage senior leadership ...

critical. Key experience includes: Strong background in Problem Management, RCA, or Major Incident analysis Experience in enterprise IT operations environments Proven understanding of ITIL processes Ability to analyse complex technical and process-driven issues Strong written and verbal communication skills Confidence working with technical teams and challenging assumptions Hays Specialist ...

strong relationships across business leaders, internal tech teams, and external suppliers to keep communication clear and maximise user satisfaction. Essential Skills: Strong knowledge of ITIL frameworks and operational governance. Ability to turn complex metrics into actionable insights and executive presentations. Confident leading P1/P2 incidents and handling high-pressure ...

platforms. Ideally you will be have obtained some of the following certifications ServiceNow Certified Administrator Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise ...

impacts associated with outsourcing programmes. Hands-on delivery approach with a track record of getting programmes over the line. Desirable Experience Experience with ServiceNow. ITIL service management knowledge. Experience onboarding managed service providers and delivering service transitions. Candidate Profile This role requires a practical, hands-on Senior Project Manager ...

Comfortable managing senior stakeholders and influencing at leadership level Strong commercial awareness, including budget ownership and value delivery Knowledge of enterprise architecture, IT governance (ITIL/COBIT), and delivery frameworks (Agile/PRINCE2) Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. Reasonable Adjustments: Respect ...

infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...

related roles. Understanding of technology operating models, sourcing approaches and multi-vendor environments. Experience in financial services or another regulated industry. Knowledge of SIAM, ITIL or similar service management practices. This is a really interesting role, in a thriving business For more information, and the chance to be considered, please ...

environment. Requirements: Ideally FX/GBM application support experience Ideally Knowledge of FX products & trading workflows Front-office support experience Strong troubleshooting & communication skills ITIL knowledge; Python, Tidal or Ansible beneficial Responsibilities: Support FX trading applications including Murex, WSS FX, Celer & SmartTrade Provide support to global Trading & Sales desks Ensure ...

Skills (Nice to Have) Experience with Flexera , SCCM , or Intune . Knowledge of Nexthink or Power BI for data visualization. Relevant certifications such as ITIL , COBIT , or IAITAM . Apply : If you would be interested please share your updated cv on yogeshwari.sen @randstaddigital .com with your availability to discuss more ...

Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working … standard Service Management and IT operating frameworks (e.g. IT4IT, COBIT) Required Knowledge and Level of Experience: Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Configuration, Change and Release Management Understanding and experience of real time market data ...

context of operational resilience and service management. Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context. Deep knowledge of ITIL v4 service management frameworks. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Strong documentation and process design capabilities. Experience with … service management tool ServiceNow. Preferred Qualifications ITIL v4. Project management certification. Proficiency in tools like Visio & SharePoint for service documentation and process mapping. Background in enterprise architecture or solution design. Regulatory Knowledge Experience working with Japanese or Asian financial institutions is a plus. Knowledge of ECB SSM (Single Supervisory Mechanism ...