1 to 25 of 50 ITIL Jobs in Central London

Exchange Online, SharePoint Online and OneDrive; oversight of service health, messaging, meeting services, external sharing and information lifecycle controls with relevant owners. Desirable Experience ITIL qualification or equivalent practical experience; familiarity with multi-provider service integration, commercial governance and service management platforms. Experience governing Windows Server services, technology lifecycle risks ...

macOS), MDM, and emerging device technologies Understanding of PAM (privileged access management) for workforce and infrastructure, identity governance, and compliance frameworks Experience with both ITIL Frameworks and DevOps principles Strategic thinker with ability to translate business requirements into technology solutions Strong executive presence and communication skills; comfortable presenting ...

102. Experience with Azure Virtual Desktop, Copilot Studio, AI governance or SIEM/MDR integrations. ITIL 4 Foundation. The Ideal Candidate You will be a technically strong, delivery-focused engineer who enjoys getting hands-on across a broad technology estate. You will take ownership, use sound technical judgement, proactively identify ...

Computer Science, Information Technology, or related field. Relevant certifications preferred: Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Intune/Endpoint Administrator Okta Certified Administrator ITIL Foundation Key Competencies Leadership and stakeholder management Excellent communication and presentation skills Customer-focused approach Flexible to work in shifts and long hours Work from ...

Industry relevant qualifications, such as Microsoft certifications (e.g. Windows Server, Microsoft 365, SQL Server or AZ104 Azure Administrator Associate), networking certifications (e.g. CCNA) and ITIL foundation V3 or V4 would be beneficial to your application You should be a pragmatic and charismatic person with a 'can-do' attitude, capable ...

Certified: Azure Fundamentals (AZ-900) Microsoft Certified: Security, Compliance and Identity Fundamentals (SC-900) Oracle Cloud Infrastructure Foundations Associate Microsoft Certified Technology Specialist (MCTS) ITIL Foundation v3 Soft skills Communication: A clear and confident communicator with strong written and verbal skills, particularly in high‐pressure scenarios. Able to translate technical ...

/Ops. Enable client business outcomes through delivery of change such as cost reduction, operational effectiveness and embedding change and cultural adoption. Skills & Qualifications ITIL V3 certifications as a minimum (V3 expert & V4 certifications preferable) Proven experience in designing, implementing and managing SIAM Proven ITSM tooling implementation experience, such ...

organisation, prioritisation and problem-solving skills. Strong communication skills and a customer-focused approach. Confidence managing escalations and working with stakeholders at all levels. ITIL Foundation or equivalent practical experience would be beneficial The salary for this role is paying up to £60,000 plus benefits and is offered with ...

long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support (Managed Services) Provide L2/L3 support aligned with ITIL practices (incident, problem, change management). Participate in on‐call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge‐base articles, and client ...

RedHat Linux Solid understanding of Networking, routing, VLANs, and general networking concepts Proven troubleshooting skills across multiple infrastructure layers Working knowledge of Monitoring systems, ITIL and Ticketing systems (preferably SNOW) Excellent interpersonal and communication skills, with the ability to explain technical issues to both technical and non-technical audiences Proactive ...

team Desirable PowerShell scripting or automation experience Backup and disaster recovery exposure (e.g. Veeam) Experience with Dynamics 365 or other business systems Familiarity with ITIL‐aligned processes About You Proactive and hands‐on, with strong ownership of technical issues Able to work independently and manage priorities effectively Flexible and adaptable ...

supporting financial-services clients. Knowledge of APIs, Postman, system integrations, XML/JSON, logs, SQL or similar troubleshooting tools. Experience with Jira Service Management, ITIL practices and Major Incident Management. What Success Looks Like Operate confidently within the Service queue and develop strong knowledge of WSD products and customer workflows. ...

resource planning, shift scheduling, and coverage management to maintain support service availability. Support vendor relationships and elevate service delivery concerns where appropriate. Promote ITIL best practices across Incident, Request, Problem, Asset, and Knowledge Management disciplines. Education & Experience Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or equivalent … Ability to manage competing priorities and maintain service excellence under pressure. Customer‐focused mindset with a passion for delivering exceptional user experiences. Certifications (Preferred) ITIL 4 Foundation. Microsoft 365 Administrator, Endpoint Administrator, or related Microsoft certifications. ServiceNow certification desirable. Leadership, coaching, or people management qualifications advantageous. Key Performance Indicators (KPIs ...

enterprise architecture frameworks and digital transformation best practices. Familiarity with large-scale infrastructure and digital programmes within complex organisations. Professional certifications such as TOGAF, ITIL or cloud certifications across AWS, Microsoft Azure or Google Cloud Platform. What We're Looking For We are looking for a technically strong and commercially ...

highly available, high-performing business systems.Identifies and assists with enterprise Data Security planning and achievement, including Disaster recovery planning and testing.Adopts appropriate elements of ITIL standards for maturity in Service Management processes, particularly Incident, Problem, Change, and Configuration Management.Manages implementation and support of Firm technology strategies and initiatives.Measures and improves ...

Security Operations Analyst Associate, Identity and Access Administrator Associate, CISSP, CCSP, CISM, AWS Certified Security, Google Professional Cloud Security Engineer, CompTIA Security+, GIAC, TOGAF, ITIL 4, PMP or Certified Customer Success Manager. Candidates should hold, or be prepared to obtain within 12 months, at least one relevant cloud or security ...

moving environment would be highly advantageous. Qualifications & Certifications Relevant professional qualifications are desirable, including: Microsoft certifications covering Azure administration, Microsoft 365 and enterprise administration. ITIL Foundation or Practitioner certification, demonstrating knowledge of IT service management best practices. Cisco networking certifications, such as CCNA or CCNP, or equivalent experience with enterprise ...

direction with hands‐on technical delivery. Qualifications & Certifications Relevant professional qualifications are desirable, including: Microsoft certifications covering Azure administration, Microsoft 365 and enterprise administration. ITIL Foundation or Practitioner certification, demonstrating knowledge of IT service management best practices. Cisco networking certifications, such as CCNA or CCNP, or equivalent experience with enterprise ...

dependencies, and resilience/DR practices. Experience running dress rehearsals , coordinating cross-team cutovers, and leading go/no-go forums. Working knowledge of ITIL-aligned change, release, and incident management in regulated environments. Excellent planning and dependency management; strong “get it done” execution bias. Clear, calm leadership during high ...

edge (SSE) platforms such as Forcepoint or Netskope, including zero trust network access (ZTNA) and cloud access security broker (CASB) capabilities. Understanding of current ITIL practices (ITIL 4 or Version 5) and how to apply them to incident, problem and change management, and continual improvement. The role requires Demonstrate examples ...

approval workflows, and automation rules within Salesforce and CPQ platforms Knowledge & Attributes: Master or Bachelors degree required Relevant certifications such as Scaled Agile and ITIL are beneficial Significant experience in a similar position, preferably gained within a global technology services organization Significant experience gained within the technology industry Multiple years ...

automation skills, Knowledge of storage networking, Fibre Channel and Cisco MDS, Exposure to Pure Storage, Commvault or Cohesity would be advantageous, Experience working within ITIL-controlled enterprise environments. This is a hands-on technical role where storage expertise, problem-solving and the ability to take ownership are essential. It will ...

similar enterprise databases. Understanding of ETL/Data Warehouse concepts. Scripting or automation knowledge using PowerShell, Python, Shell, or similar technologies. Experience with ITIL-based Incident, Problem, Change, and Release Management processes. Experience working in enterprise production-support environments. Functional/Behavioural Skills Strong analytical and troubleshooting skills. Ability ...

Monitoring tools A degree in Computing or STEM stream Added bonus if you have: You understand computer logic and/or programming concepts ITIL Foundation v3/2011 or higher certified Previous experience of Atlassian JIRA/JIRA Service Desk or similar Experience working in a controlled environment, such ...

Info Sec team). - Hold at least one security related certifications such as CISSP, CEH, CCNA Security, AZ-500. - Experience of working within an ITIL aligned environment. - Excellent problem-solving ability including leading multi-disciplinary teams to identify, research and coordinate resource to diagnose & troubleshoot complex issues. Cyber Security Specialist ...